LiveStainable
Claimed Business
|3|43 Reviews (last 12 months)|This business does not respond to reviews
LiveStainable
Claimed Business
|3
43 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
LiveStainable
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, LiveStainable delivers a polarised experience where smooth orders earn strong praise for pricing and dispatch speed, yet a meaningful share of customers describe stalled refunds, wrong items, silent support channels, and rigid return policies. Positive buyers highlight fast delivery and good product quality, while negative buyers cite poor after-sales handling and unresponsive communication when issues arise.
TrustIndex
4.1
NPS Score
-5
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, LiveStainable delivers a polarised experience where smooth orders earn strong praise for pricing and dispatch speed, yet a meaningful share of customers describe stalled refunds, wrong items, silent support channels, and rigid return policies. Positive buyers highlight fast delivery and good product quality, while negative buyers cite poor after-sales handling and unresponsive communication when issues arise.
LiveStainable has a TrustIndex of 4.1 out of 10 on Hellopeter, based on 43 reviews in the last 12 months. Hellopeter has tracked LiveStainable across 422 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2024
I have ordered online an item that shows in stock on the 12th of May, it is the 20th today, without any email update, my order status still shows - we are busy preparing this item for shipping. This is very bad business ethics and I get the idea that whoever is in charge of this business is an amateur or just does not care. Good luck with your useless business I am buying the item again from somewhere else.
1 reviews | Active since Mar 2024
I have ordered online an item that shows in stock on the 12th of May, it is the 20th today, without any email update, my order status still shows - we are busy preparing this item for shipping. This is very bad business ethics and I get the idea that whoever is in charge of this business is an amateur or just does not care. Good luck with your useless business I am buying the item again from somewhere else.
1 reviews | Active since Aug 2024
I ordered a product online that turned out to be out of stock. I asked for a refund as they did not have a suitable alternative in a similar price range. I was promised this by last week Thursday but to date have not received my refund - almost two weeks and now not getting responses.
1 reviews | Active since Aug 2024
I ordered a product online that turned out to be out of stock. I asked for a refund as they did not have a suitable alternative in a similar price range. I was promised this by last week Thursday but to date have not received my refund - almost two weeks and now not getting responses.
1 reviews | Active since Jun 2010
I tried contacting this company using many methods and got no answer at all. Not once. No call back, no update, nothing. The service has been terrible from the moment I paid. The first red flag came when I was informed that there will be two deliveries. It feels like once they have your money, they just cant be bothered. Even their service providers seem to have the same attitude. The courier company, after taking more than a week to deliver, had me waiting for the goods all day and didnt deliver as yet. Today is the second day. I am still waiting for my order and no one can give me a straight answer. If it is not delivered today, I want it cancelled. Simple. Very disappointing experience. I would highly recommend not dealing with them.
1 reviews | Active since Jun 2010
I tried contacting this company using many methods and got no answer at all. Not once. No call back, no update, nothing. The service has been terrible from the moment I paid. The first red flag came when I was informed that there will be two deliveries. It feels like once they have your money, they just cant be bothered. Even their service providers seem to have the same attitude. The courier company, after taking more than a week to deliver, had me waiting for the goods all day and didnt deliver as yet. Today is the second day. I am still waiting for my order and no one can give me a straight answer. If it is not delivered today, I want it cancelled. Simple. Very disappointing experience. I would highly recommend not dealing with them.
1 reviews | Active since Mar 2018
I ordered a Nemtek energizer from Livestainable on 31 March 2026 as advertiesed by them. An item was received several days later which was a part of the enegizer they advertised and not the item displayed on the advert. I immediately requested the return of the item on the 8th March and after several requests for the return of the item it was only collected several days later and now again request for my refund on numerous occasions. The refund was only made on 29th April. Their support is unacceptable and the advertising is incorrect. If you buy from them be carefull as you have the risk of very poor service. I will never support them again.
1 reviews | Active since Mar 2018
I ordered a Nemtek energizer from Livestainable on 31 March 2026 as advertiesed by them. An item was received several days later which was a part of the enegizer they advertised and not the item displayed on the advert. I immediately requested the return of the item on the 8th March and after several requests for the return of the item it was only collected several days later and now again request for my refund on numerous occasions. The refund was only made on 29th April. Their support is unacceptable and the advertising is incorrect. If you buy from them be carefull as you have the risk of very poor service. I will never support them again.
1 reviews | Active since Sept 2016
When completed my purchase I immediately chat and emailed with them letting them know it's a birthday present. They booked the courier to pick up but when courier arrived the parcel was NOT ready. NEEDLESS TO SAY, ITS 4 DAYS PAST THE BIRTHDAY AND STILL NO PACKAGE......... TERRIBLE TERRIBLE SERVICE, WILL DEFINATELY THINK TWICE BEFORE USING THEM AGAIN.
1 reviews | Active since Sept 2016
When completed my purchase I immediately chat and emailed with them letting them know it's a birthday present. They booked the courier to pick up but when courier arrived the parcel was NOT ready. NEEDLESS TO SAY, ITS 4 DAYS PAST THE BIRTHDAY AND STILL NO PACKAGE......... TERRIBLE TERRIBLE SERVICE, WILL DEFINATELY THINK TWICE BEFORE USING THEM AGAIN.