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palesa M
Active since Jun 2016
18
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18 reviews13 months ago
I placed a phone order with Steers Panorama as normal and received an SMS stating that order #93 had been delivered
I placed a phone order with Steers Panorama as normal and received an SMS stating that order #93 had been delivered. Shortly after, I received a call from Beatrice asking me to come downstairs to collect the order. When questioned this, she informed me that they no longer deliver to customers' doors, claiming they "give customers too much credit." When asked about this policy change three times, she defensively told me a story about how she was almost ****** at your flat previously. Why is this policy not communicated to all customers as I have a profile?
0 replies
16 months ago
I had ordered a meal with Uber Eats first time and used their discount code on the 07/12 but days later noticed that I was charged the full amount and secondly I noticed another amount of R43 and received an email notifying me that they charged a cancelat
I had ordered a meal with Uber Eats first time and used their discount code on the 07/12 but days later noticed that I was charged the full amount and secondly I noticed another amount of R43 and received an email notifying me that they charged a cancelation fee from May 2022. Am I suffering because I opted for card payments, they have my details now they can deduct as they wish?
0 replies
18 months ago
On the 26 of October, I received an email from Reebok offering me 50 percent on the second item bought for experiencing technical issues on their website
On the 26 of October, I received an email from Reebok offering me 50 percent on the second item bought for experiencing technical issues on their website. I immediately selected two qualifying items however the discount was not app****. I contacted them and even today I do not get assistance. I've been asked to delete cookies and so forth, nothing works. Am I being ****med, Reebok?
0 replies
22 months ago
I contacted Law for all on the 03 June 2024 for legal advice and was contacted by Dimakatso Motaung on the 7th, who apologized for taking long to return my call
I contacted Law for all on the 03 June 2024 for legal advice and was contacted by Dimakatso Motaung on the 7th, who apologized for taking long to return my call. I explained my situation and she requested some documents via email and sms. On the 18th I received an sms informing me that my case has been transferred to Linda Mgaga. Friday the 05 July I called Law for all again and was informed that Linda is on leave and a callback is scheduled for the 8th. She then sent me the same email 2 minutes later. I'm very disappointed and appaled by your agents who clearly careless of your customers. It's been over 30 days without speaking to the agent who can assist me with my query.
53 replies
26 months ago
I paid my school books order Friday afternoon and received them on Tuesday 11:00
I paid my school books order Friday afternoon and received them on Tuesday 11:00. Thanks Sherwood books for efficient service, you are really a lifesaver!!
0 replies
41 months ago
STOP USING INTERNERT EXPRESS!!!
I ordered merchandise and the company used Internet express for delivery. The whole transaction was concluded on Sunday evening. Monday evening I received an email informing me that the parcel is on my way as it was collected from the hub. It's four days later nothing has changed on the status, when I call there is no answer. I just wonder why these big businesses don't read reviews because the feedback is there this business sucks, worst service ever.
0 replies
49 months ago
Best service consultant from Sandra Wilson
I would like to extend my gratitude to the service received from Sandra Wilson, such a great listener. My dissatisfaction with a supplier was resolved in less a month and would recommend her for future consultation. Keep it up
74 replies
52 months ago
Checkers Christmas Cashback a scam
Checkers Christmas Cashback a scam or just bad customer service?
53 replies
68 months ago
Failed call attempts since July except a debit order
I contacted the firm as their client for over 6 years to assist me with a dispute I have with a letting agent as a property owner. The case was allocated to theediator, Tshedza Madega and he/she will call but allow the call to ring twice, dropped the line and send an sms informing me that they tried to call me but was unavailable. After a second sms I called the contact centre and offered an alternative number and I also sent an email to tshedzam@lawforall.co.za. There was not even an answer on 066 076 8979 till I called the call centre and was notified that my file is placed on abeyance. I asked for the file to be reopened last week Tuesday and was allocated a new mediator, Yonela Tilana. I received and sms from them without a call informing me that he/ she had tried contacting me. I need to clarify that I have never spoken to these two mediators and my situation is getting worse, I'm losing money and patience with this company. The debit order is successful all the time but not the call. Do I have to pay a premium and pay for telephone to chase after your mediators?
53 replies
76 months ago
Two positions in two months without a salary
On the 4 November 2019 I started training for a job offer I accepted through a recruitment agency with the Hollard partner PSquared Risk Solutions in Harrismith. I was contacted by the Director Kreason Perumal earlier and offered a management post and requested a business plan for the Bethlehem branch thereof. In two weeks I was informed that the branch was not ready and as I had relocated it was best to go back home and perform field agent duties. In December I signed the reassignment letter for the Field agent Supervisor and had to recruit own team. I decided to stay in Bethlehem to be near the office when ready and on the 10th I was informed that I will undergo a Performance Management as I was not performing according to the company's standard. On the 21st I was suspended and on the 31st was dismissed. I had been in endless talks with the Regional Manager Shalene Dharkapersad to no avail. These two lure the unemployed to their branches promising branch sales consultant posts and at the end find themselves as Field agents. I am just requesting my full basic salary as I am still under probation that is all. Held two positions in two months without actually performing the duties with no salary. Used own petrol and airtime.
0 replies
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5 Star
2 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
16 (88.88888888888889%)