Active since Jul 2016
19
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Reviews
19 reviews1 month ago
bad service
I have been contacting your office to follow up on my order. Yesterday I was informed that the delivery would take place today. However, it is now this time and I have not received any call or update. I called again today and spoke to Sam, but instead of assisting me he muted the call without providing an answer. If you are unable to deliver the order as promised, please arrange a refund of my payment so that we can make alternative arrangements with another supplier. I would appreciate your urgent feedback.
0 replies
4 months ago
cancellation of the lease Marshallyards
i have send lease cancellation on the 24 Of November , i was told to communicate with sinoxolo but this winooski is gnoring my whatsapp, i and her screen shot of the cancellation submitted online
0 replies
5 months ago
emergency treated like casualties in netcare krugersdorp
Good day, I hope you are well. I would like to raise a serious concern regarding the service my sister and I received at Netcare Krugersdorp Emergency Department. We came in for an emergency, and we would not have rushed there if it was not urgent. However, the experience we had was very disappointing. Ndumo Andries under DR Erasmus attended to my sister but left her halfway to assist someone else, without explaining or completing what he had started. When we asked why it was taking so long, he told us that “there are other patients who came before us.” We understand the triage system, but in an emergency department there should still be a sense of urgency, especially for patients who arrived through emergency and end up waiting more than an hour without proper attention We also noticed that other patients were attended to quicker, receiving what appeared to be first-class service, while us, we waited much longer. This was extremely concerning and created the impression of unequal treatment based on race. Everyone deserves the same level of care, dignity, and urgency in a medical emergency. Additionally, it is concerning that one nurse was allocated two patients at the same time in an emergency setting. This seems unsafe and unfair to both the nurse and the patients who require full attention.
53 replies
15 months ago
Bad service
We call supersonic to install fiber in krugersdorp, we night the house last year and it already had fiber cables with evotel. People from evotel came and installed a new box using the old cable which is fine cause the cables are working fine, but supersonic cant activate network cause, apparently they cant , evotel must install a new one n remove the old one. Is this done to all house that are bought with fiber installed already? This is pathetic. We did give serial numbers but now the story is changing. Each consultant we speak to either they don't know or create different stories
0 replies
18 months ago
stupid employees
they called using this number +27 10 442 0543 n they introduce themselves as Velocity courier they have a delivery from SADA lols we don't even have this agency in South africa. That was Zothile, n i called back then stupid gladness or madness answered n she's is like this is anthony Richard and associates we want to serve your husband 😂 tell him to check his emails. In this country u think of badging in people"s houses . that person we divorced so cone n see if you urself won't be served
0 replies
18 months ago
Pension withdrawal
I am writing to express my concern regarding the handling of my mother’s pension claim. The claim was submitted in July, and we were initially informed that the process would take six weeks. It has now been over 10 weeks, and we have been consistently following up without progress. At the end of August, we were told that the disinvestment process was underway, yet even today, we are hearing the same. On October 3rd, my mother personally visited your offices, and the administrator assured her that payment would be made within 10days. Today marks the 10th day, and upon following up, it was confirmed by Refiloe Ngo via email that no progress has been made on the claim since submission. This delay is severely impacting my mother’s ability to support herself. She has had to borrow money to survive and even to visit your offices. It is deeply concerning how this situation has been handled, and I question whether companies are aware of how their employees are being treatedduring such critical times. I urge you to prioritize this matter and resolve the claim as soon as possible.
212 replies
30 months ago
***** client for none existing service
never take any data package with rain, when you call their line for assistance, their consultant drop the line i ended up in sales department where i was routed to anele she said she is transfering to support department , which i was not transfered i hold for more than 15 minutes until the line is drooped. i called agin for the third time sopke to sihle Mgadi he transfer to no existing department just like his colleague anele, i couldnt get even the contact details of their manage tafneem sibiya. what a service provider they say im owing them though i cancelled thei packages 2022 october with the proof of an email confirmation from rain but to my suprise today which is october , a year after im owiing them 1300. how come if this account was cancelled the beginning of october 2022.
655 replies
52 months ago
bad service
to get help in this institution u need to beg for it, having to speak to annita who even told me that she is doing a favour when by sending a statement. i didn't get results because annita never sent any payment plan and ayanda the registration document was ask about the payment plan and she said pay any how as long as the end of 9 month the fees is settled, i mean how was i suppose to now if i was ot contacted, anita botha claim she do call though i have never spoken to her, even today she buzzed me and said she contacted. she is very rude to student where i felt provoked by her... which now i had to return the favour. she dont even know why the statement was not sent and why the payment plan was not communicated. 2 the proforma and the statement is not align i guess i have to help myself as she keep saying there is nothing she can do i have to calll ayanda the registration consultant to assist with the error and misleading caused. so if ayanda had resigned so it means its the end of it, so maconsa dont have system to trace communication ?and proforma as the statement she sent is not corresponding with my proforma. and secondly please hand my account to someone else i woulnt like to communicate with anita she ia very rude , she dont listen , no sympathy to students . it unfortunate that im on my second year i cant quite . u lack customer services
106 replies
53 months ago
Refund my money
I paid byou money by mistake, buy now u don't want to refund me my money I did send Pop but no u never reply to customer, I'm asking myself that so if I consider taking my insurance with u if I mistakenly pay u u won't refund me.. This is not on at all
53 replies
54 months ago
Bad service and consultant not helpful
I just came from clicks glodenman road today, to buy medication on the counter, I was assisted by this lady who was no wearing a name tag so I didn't get her name, I told he from the word go what I want, I have been buying this kind of multivitamin but she said I can't but she didn't even check my medical aid, she was busy on the phone while assisting me she was not paying attention to anything that I was saying, she was busy answering her calls n chatting underneath the counter, I came out without buying what I went for she gave me the only thing she catch on the conversation. Is that how clicks treat customers, she is even talking about getting another job at click I meant she don't even know the person she is servicing I can be a anYing at clicks..... She never even help me check for the multi vitamin she was referring me too. I'm so angry I took my time to go buy medication for my sick child the I get this kind of attitude Nad service it's so not on, now I have to spend another time n go to another clicks because Holman don't know customer services
0 replies
Review Distribution
5 Star
1 (5.2631578947368425%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (94.73684210526316%)