BD
Bruce D'Arcy
Active since Jul 2011
24
Reviews
0
Industries
Reviews
24 reviews7 months ago
Support-none existant
After being a member for many years (20+) we continue experiencing unacceptable customer support. MDC have been boasting about their new fantastic website for many months, so I decided to login in and try (8 Sep 14:45). No joy!, could not change to new password. Phoned on 8 Sep @ 13:55 and spoke to Nicol (not too sure) He tried, and had the same problem. Don't worry I'll chat to IT and phone back shortly. So 24 hrs later, no call. Tried to login and changed password, and no problem. Thanks QVC/MDC for the no assistance or any follow-up communication.
0 replies
8 months ago
Amazing Customer Service
Had a problem in phoning PT on a payment problem. Sent them a email complaining about the lack of no answer. Received a call from Mrs Vaderman within the hour apologising about switchboard delay. This is service at another level. Well done PT, never expected an apologising phone call. Simply the best, congrats to the team.
0 replies
10 months ago
Admyt responded promptly-great experience
Complained about Greenstone and Eastgate vehicle not recognised when entering parking. Communicated with the Admyt team and received prompt response. Greenstone now working as of today 19 June 25. Thank you for your quick response. It's really great when you receive quick communication/acknowledgement.
0 replies
10 months ago
Unreliable
Unfortunately not very unreliable. Went to Greenstone 2 days in a row. System not working, much frustration. Would not recommend the App.
0 replies
10 months ago
New App not working.
Been with MTN since startup, many years ago and generally ok. So MTN released a new updated App. Tried for many hours yesterday to load and register the new MTN App with no specific error message. Would not load whatever I tried and no help suggestion. Had to load App to purchase airtime & data. So I will have to go out to a MTN dealer. I wonder how well the App team tested the new App?
0 replies
11 months ago
Increased subs on N24, no communication
Subscribed to News24 for R79 per month, now gone up to R109, from 89, no warning, no communication, so that's it, cancel. Very surprised about all negative comment, mayde should of not subscribed.
0 replies
14 months ago
BOSSA food great but service bucks.
Had lunch at Bossa Moderfontein on Sunday. Food excellent, but the whole experience was shattered by the lack of service. The waitress (Nesimo) was so busy that I had to go to the counter to pay, should have deducted the tip. She was nowhere to be found. May think twice in going again.
0 replies
17 months ago
Phone communication impossible
I have been using Bryte Insurance for many years and thankfully never had to claim. The day has arrived when I require assistance for baggage claim and what a disaster. I have been waiting for 30 minutes on phone and have been told I am first in line, please be patient. Unfortunately my patience has run out. No matter what, this will most probably be the last time I will use Bryte. There must other reliable insurance companies out there. I would like to say goodbye to Bryte.
71 replies
28 months ago
Are Ellies Inverters reliable.
Took my 1200w Ellies inverter for repair at Techologia Midrand. Was shocked at the amount of inverters for repair/replacement. Noticed a couple of hundred units all for repair/warranty. After observing this would be very careful in purchasing a Ellies inverter. Did not check in my unit for repair. Not too sure how many months I would take to repair.
0 replies
30 months ago
Customers not important
I have been a loyal private customer for 15 years with 3 vehicles. About a week ago I notice no more health check sms's. on App all vehicles and online PC, vehicle were travelling, should have been at home? Obviously something wrong. Phoned Paul (at CTRACK technical) 19 Oct @ 08:56 and discussed the non reporting. He did numerous tests and 37 minutes later agreed that there was a problem. My concern was that I would be travelling to Mpumalanga in a weeks time with no coverage. 7 days has passed and coms from CTRACK. Phoned 2day 25 Oct and after 35 minutes established that the 3yr contract had expired and were not willing to support unless I signed for another 3yr contract as the current units were too old. Why was I not told this 7 days ago? The lack of good service is reflected on HP rating 1.47 out of 5. It's so sad that Companies like CTRACK don't realise that unhappy customers will move. I'm in the process of looking for an alternative tracking company as this is totally unacceptable. Time is short CTRACK!
131 replies
Review Distribution
5 Star
3 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (12.5%)
1 Star
18 (75%)