Active since Nov 2016
12
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12 reviews1 month ago
Worst service you can imagine - Don't give a **** about customer service
Avoid if you can their service is shocking, I have been 5 days without electricity and they don't have a care in the world. I am treated like a second class piece of *******. Cut me off twice, while trying to resolve the problem. Communication is slow and disjointed.
106 replies
12 months ago
Bad customer service Auto Pedigree Krugersdorp
I app**** for Finance with Auto Pedigree for a vehicle on Tuesday 29tth April 2025 after visiting the Krugersdop Branch earlier in the morning and talking to Collen the sales representative. I sent an email through to the salesperson Collen at the Krugersdorp branch later in the afternoon on the 29th April only to be told the next day 30 April he has problems with his email and i had o resend my email in the morning on the 30th April 2025 to a colleague at the Randburg branch Enerst. I supp**** all the necessary company documentation via email and ehatsapp, with contact details of the director of the company. It was mentioned by Collen on Wednesday afternoon around 3pm, that the deal has been approved and pushed through from Auto Pedigrees side by overriding the application process for approval. Collen requested I please supply all the necessary bank statements to finalise everything as requested, which i supp**** to him around 3:30 pm on the 30th April 2025 otherwise they would have to lodge a new application if received the next day. Collen stated he would contact me on the 1st May with feedback but I received no calls. I tried contacting him yesterday 1st May but couldnt get hold of Collen. Firday 2nd May, I have tried calling Collen on his cell phone, I called Auto Pedigree Krugersdorp three times with the phone call being dropped on me the first time and the second time being told they dont have electricity. All i am trying to find out is what is happening with the application. I even sent an email to both Collen and Enerst with no response. Sorry to say the service is poor, considering this isnt a individual looking to buy a vehicle through yourselves but a company. Is it to difficultt to provide feedback to your prospective customers? For me it just looks like you were trying to make your end of the month sales figures look good. Kind regards Mr Justin Alberts Habtech Engineering
58 replies
30 months ago
No communication or updates around delivery
I would like an update on where my purchase is. Your tracking function on your website isn't regularly updated. I ordered this item on the 2nd of November, today is the 11th of November, 9 days later and I still don't have any idea what's going on. My daughter's 3rd birthday is on Monday the 13th of November, but I don't put any hope of this purchase arriving before then. Should of used Takealot.com it would of been a better option and alot quicker. At this rate might get the R 2500 purchase which included delivery before Christmas.
0 replies
31 months ago
DSV not reliable and they lie about trying to deliver parcels.
Where is my delivery that was meant to be delivered 8 September 23 Justin Alberts <justin280606@gmail.com> Sat, Sep 9, 8:00 AM (6 days ago) to Customer.Service Good morning Please can you advise where my parcel is as your tracking system doesn't provide accurate information. I waited the whole day yesterday at home for nothing to arrive and my phone was on. I received this sms yesterday at 07;09 am. Your order will be delivered today (This was yesterday 8 September 23. Please note that DSV driver will be collecting Copy of ID and MTN Tax Invoice. Your Tax invoice will be supp**** upon delivery. DSV Road. Reference: To track your item, please visit our website on https://clientzone.za.dsv.com/trackandtrace At 21:16pm another sms was received telling me the the driver from DSV road secure division is on his way. regards Mon, Sep 11, 10:52 AM (4 days ago) to Customer.Service Good morning Thank you for not respondng to my email! Why does your company lie and provide false information? I was home this morning and my wife and no one made an attempt to deliver my parcel or even phone me. Other question wasn't my parcel meant to be delivered on Friday at 11h00 am? I sat the whole day at home on Friday for nothing to arrive. Your driver doesn't bother to call me when i supp**** two numbers i am available on, no attempt is made to even find my address. Then on top of it you lie and say to me, i didnt have the FICA documents for you when you weren't even at my address and didn't call me!!!!! Today is a week later and again i have no idea who the driver is, no sms message is provided to me regarding this. Again no one will turn up, i have been at home since early this morning it is now 12:49 pm on Friday the 15 September 23, a week later after rescheduling the delivery because of your incompetence. Message i received at 7:30 am but on your tracking system online there is no indication it has even left Kimberly for my address. Your MTN order will be delivered today. Please note that DSV driver will be collecting Copy of ID and MTN Tax Invoice. Your MTN Tax invoice will be supp**** upon delivery. DSV Road. To track your item, please visit our website on https://clientzone.za.dsv.com/trackandtrace I have already escalated the problem with MTN and the terrible service from yourselves. Next step is I will take it further with MTN.
131 replies
56 months ago
Dreadful at Deliveries stay away from Takealot
Delivery times are pathetic, I spend over R 4000 a month on baby products paid for the baby essentials on the 26th August 2021 only to be told they will be delivered on the 7th September. There is a 9 month old baby and a two year old that need nappies and milk takealot.com!!!! That’s my order number 92772672 Think I’ll take my business to Pick n Pay or Dis-Chem next month.
0 replies
65 months ago
Maybe learn what customer service is Fedhealth because currently your service sucks
New to Fedhealth medical aid, after numerous requests for a confirmation email and confirmation of the level of cover, payment dates and policy documentation had no further reply after the sales agent received all the paperwork signed from myside. I requested email after email some policy document or confirmation, nothing. Just after a quick sale aren’t you?!! Terrible service, by the way I’ve reported you :complaints@medicalschemes.com Get this sorted and get my policy documentation emailed to me ASAP tatium@well Worx was the agent that processed this.
122 replies
92 months ago
Steers Mokopane Delivery Service Pathetic
Steers Mokpane, this is not the first time when ordering online, something with the order is not present when delivered. Last time it was chips and today yet again chips aren't present. Now the rest of the food is getting cold while we wait for the chips to arrive and your delivery guy to return back from town with the chips.
0 replies
94 months ago
MTN Useless when handling Sim Swops and the activation thereof
I renewed my contract on the 1st June 2018, at the same time I asked for a new sim card as the one I had was damaged. It has been a month and a half today is July the 13 and I have been into your stores seven times to request that my sim card isn't working Cradelstone Mall, Clear Water Mall, Key West Mall. The lady at Cradel Stone that assisted me with my upgrade was Dansile on the 1st of June. Is it that hard to get a customers sim card re-activated when doing a sim swop MTN.???????
106 replies
105 months ago
Steers Centurion Lifestyle Centre Delivery over an hour
Ordered was placed via the Steers app at 07:18 pm at 08:19 pm I phoned Steers Lifestyle only to get told the driver is on his way? Really! I live 5 minutes down the road and it takes over an hour to deliver a burger, Steers your services sucks .
61 replies
112 months ago
Delivery Motorcyclist like to run red robots and cut people off in traffic Lifestyle Centurion
<p>If your delivery bike riders cut me off in traffic again or run red robots I'll be laying a charge of negligent driving on your establishment centurion lifestyle debonairs.</p>
56 replies
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