GL
Garth L
Active since Mar 2009
15
Reviews
0
Industries
Reviews
15 reviews31 months ago
Garbage flowers!!
After a death in the family we ordered the widow some Lily’s to help her through the trauma of losing a husband at a young age. Netflorist lets us know that the florist cannot complete our order as they don’t have stock but they will replace the Lily’s with “mixed flowers”. Apparently Netflorist and its suppliers think that the garbage they wanted to send is worth R871, which EXCLUDES delivery charges. I could have picked a better bouquet from the old age home’s garden!!! Thank you Netflorist for absolutely nothing. What a *******. You guys are pathetic and we will NEVER support you again. This is disgusting!
0 replies
48 months ago
Incompetent, lazy staff. STILL WAITING
The employees of this company are lazy and incompetent. I have been struggling to obtain my eNatis papers and ownership documents since 26 April. Every single time I call I have to hear “7-10 working days”. I found out this morning that the eNatis documents were only requested on 5 May after my account was settled on 26 April! I have been told AGAIN this morning that it will take 7-10 working days to get the papers. How on Earth will it be necessary to have a full month go by before I have the papers in my hands. This is unacceptable and every time I call them another incompetent lazy person tells me the matter will be “escalated”. Whatever that is supposed to mean. No one bothers to do their jobs at this place! I am moving out the country soon and I do not have time to waste but these “employees” just don’t seem to care.
0 replies
51 months ago
Exceptional service from Leon
I need to compliment Leon from your Garden Route Mall branch. I was planning a trip to Thailand and quickly realised with all the legal requirements that I will need advice from a travel agent. Leon was amazing. How he keeps so many people happy at the same time is incredible. His meticulous attention to detail and keeping things “by the book” helped me to apply for a Thaipass on Saturday and it was approved less than 24 hrs later. I 100% attribute this to his work ethic and professionalism. I will recommend him over and over again. Thanks Leon for making our holiday plans a reality!!!
53 replies
56 months ago
Rude, incompetent and lazy staff
I am very upset. We were at your branch close to the Cape Town stadium last night. We are 2 families on holiday with kids. We ordered inside and got our food. When we got home we noticed that one of the kids’ burgers was never in the bag. This is an increasing trend where your branches simply cannot get orders correct. Whether it is a lack of training or if your staff just simply do not care I don’t know. It took me 5 attempts at calling the branch for someone to eventually answer the phone. Aniswa who answered just couldn’t care less. Her attitude was that we must come and fetch it. So I must get back into the car at my expense to fix a McDonalds mistake?? I was then rudely told that they do not do deliveries and no one is going to bring it to me. So please tell me, is it McDonalds’ mission to ruin kids’ evening when on holiday? The one child had to eat 2-minute noodles while the others got McDonalds burgers because your staff are incompetent, lazy and plain right rude. If you have any care for customer service you will make this right. I am shocked at how the service at your branches has deteriorated. FIX IT!!!
0 replies
61 months ago
Backpackers masquerading as a hotel
This hotel is a mess. AVOID AVOID AVOID!!! This is NOT what is appears to be online. If you are willing to pay for a hotel experience and have to settle for a backpacker experience then this is the hotel for you. The staff are rude, they don't care about guests and it is a rundown building in desperate need of refurbishment. This hotel will ruin your holiday experience
0 replies
62 months ago
Inaccurate information: refusal to assist
2 accounts negatively affecting my credit profile that have been paid off since 2017 and 2018 already. Documents have been submitted, no one replies. Online disputes are done to no avail and in the mean time my credit score is being affected. Ridiculous!!!!
56 replies
62 months ago
Sort out your partners
Vitality needs to rethink Kulula / Comair as a partner. It is so difficult to try and book a ticket with them. Call centres take forever to answer then they hang up. What is the point of a Vitality membership if the partners do not let you use the benefit? I will cancel vitality if this continues. It is utterly tragic that we have to pay monthly subscriptions for something that does not work. SORT OUT YOUR PARTNERS VITALITY!!
0 replies
62 months ago
Unable to deliver a service
I cannot book Vitality tickets online for whatever reason that Comair has come up with to not allow BA bookings on Kulula's website. One is forced to call the call centre to book tickets which, after 1.5hrs of holding, they either hang up before even saying hello or claim to not be able to hear you. Comair is lying to its customers by preventing them from being able to use their discount platform. This is pure fraud. We pay our vitality fees without getting what is prpomised to us. Asking for help on social media is only met with "we'll escalate your query". This is utter nonsense. One would think that they would WANT business but they chase their customers away like this with pathetic service and USELESS platforms.
0 replies
63 months ago
Lies lies and more lies. DO NOT TRUST THESE CROOKS!
7 months after reporting that my Edgars account was overpaid I am still waiting for a refund. Every time an email is sent I have to provide a different document. Candice C does not care and never answers an email. Luyanda lies and tell you the refund payment is already made and should reflect in 3 days. It was never done. I am now dealing with a Yogandree who doesn't get back to you and the latest is a Maheshri who promises to have answers today. This company holds on to your money illegally and I have resorted to laying a complaint at the National Credit Regulator. This is not a company that you want to have working with your money.
56 replies
63 months ago
Fast, efficient, friendly service!
Exceptional service from the entire team at this car dealership! I test drove a vehicle at 8am and drove away with it, financed and all, at 2pm. To John, Sean, Gail and the rest of the team, thank you so much for entertaining my very challenging requests. You guys are amazing.
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
9 (60%)