Active since May 2017
11
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Reviews
11 reviews11 months ago
Experian Is Misreporting My Credit Data and Causing Serious Harm
I’m extremely disappointed with Experian for the inaccurate and contradictory information reflected on my credit profile regarding an ABSA personal loan (Account No: *******352). What’s even more concerning is how Experian is presenting conflicting data across different reports — which not only misrepresents my financial obligations but is also potentially ********. In one Experian report (dated 4 April 2025, printed 29 May 2025), the account is correctly shown as “written off” with an adverse date of 28 May 2024 — clearly acknowledging that the creditor has closed the account and accepted it as a loss. However, in a separate report dated 31 May 2024, the exact same account is shown as “open/current” and 9 months in arrears, with payment history indicating I’m still in default — despite no payments being made since 30 January 2023. How is it possible for the same account to be both written off and open/current at the same time? This kind of internal inconsistency is misleading, damaging, and reflects a total lack of internal oversight. I have not acknowledged the debt, made a payment, or signed any agreement — so relisting this account as “current arrears” is highly questionable and appears to violate the National Credit Act and NCR guidance. I’ve raised a formal dispute with Experian and am still awaiting resolution. If not addressed promptly, I will escalate this case to the Credit Ombud, National Credit Regulator, and take it to other consumer platforms. Experian, please stop harming consumers through poor data handling. We deserve clean, accurate, and legally compliant records — not confusion and reputational damage.
106 replies
11 months ago
XDS Misrepresenting ABSA Loan – Write-Off Changed to "In Arrears" & Marked Active!
I’m extremely disappointed with both Splendi and XDS regarding a serious inconsistency and possible misrepresentation on my credit profile. I had a personal loan with ABSA, which was officially written off on 28 May 2024. This write-off status was consistently displayed on my credit report for months, confirming the loan had reached enforcement action stage. However, to my shock, I pulled a new report this week and saw the write-off had been quietly removed — and replaced with "150+ days in arrears", while the account is now shown as active again! This is highly misleading and prejudicial. It falsely suggests that the account is still open and accumulating arrears, even though it was already written off — and ABSA hasn't contacted me with any reversal notice. In terms of the National Credit Act (NCA): A write-off is classified as an adverse enforcement action (Regulation 17(1)) and may only be retained for 1 year on a credit profile. - If the debt is paid or settled, Section 71A requires the bureau to remove the listing within 7 days. - And Section 70 of the NCA requires all credit data to be accurate and up to date — not silently altered to worsen a consumer's credit status. By replacing the write-off with 150+ arrears and reactivating the account, TransUnion and XDS have effectively: - Rewritten my credit history without notice, - Extended the lifespan of the adverse listing beyond the legal limit, - And created a distorted view of my credit status for any future lender. This is not just a technical issue — it has a real impact on my financial life, and it violates consumer rights under the law. I'm demanding: - Full explanation and supporting documents from ABSA or the bureaus about why the write-off was removed. - Immediate correction and restoration of accurate account status. - Removal of the account entirely if the 12-month retention period has already passed. If this is not resolved promptly, I will escalate the matter to the National Credit Regulator (NCR) and the Credit Ombud, with all supporting evidence. Enough is enough. Consumers deserve transparency and lawful handling of their credit data.
58 replies
11 months ago
Inaccurate Credit Reporting and Frustration with Paid Services
I am extremely disappointed with TransUnion’s handling of my credit profile. You have listed a prescribed debt as open and in arrears, despite previous reports indicating that the account was written off by the service provider. Other credit bureaus have already updated this information, yet TransUnion remains the only one reflecting outdated and incorrect data. This error is severely damaging my credit standing and causing unnecessary stress. To make matters worse, your paid services offer little value when the underlying information is so inaccurate. It feels as though you are exploiting already distressed consumers instead of providing a reliable and transparent service. I urge you to urgently investigate and correct this matter. Consumers deserve better.
174 replies
11 months ago
Lack of Transparency Around Unexplained Bank Charges
I am extremely unhappy with the lack of transparency regarding bank charges. I recently received a charge on my account labeled #ITEM PAID NO FUNDS 1 ITEM for R135. There was no explanation provided for what this charge is for. At the very least, FNB should take customers into its confidence and clearly communicate why they are being penalised. I’ve also noticed a similar charge on my business account labeled #Excess Item Fee—again, with no explanation or reference to which merchant or transaction this relates to. Surely FNB has the capability to identify and disclose this information, as other banks do. Right now, it feels like FNB is silently deducting money from clients without adequate justification. This is unacceptable and reflects a worrying lack of transparency and regard for customer trust.
58 replies
26 months ago
Pathetic Customer Service
Worst customer service ever. Was told my parcel was dispatched in the morning, only to wait the entire day for the driver who did not pitch. When you use their customer service platforms you will hardly get any response.
0 replies
28 months ago
prompt response to customer queries
prompt response to customer queries. Great customer service from Prudence Komape and Angelica Meth
128 replies
40 months ago
False Advertising and Bullying
I used Elitehost for a few years but I am afraid I will have to look for another provider. They only care about money and nothing else, not the relationship you have had with them for years. They advertise unlimited disk space but will bully you into upgrading to their email hosting package. The advertising on their website is very misleading and nowhere does it mention the terms and conditions. Their billing department is only concerned with terminating your services and forcing you to pay for services they have suspended or cancelled. You can't even call them because they have no landline, only rude responses via email
132 replies
64 months ago
Poor Coverage. Pathetic Customer Service
Very disappointed with the customer service. I've been sent from pillar to post and given template answers by the agents. I have done everything they recommended but still, the network connectivity is poor. I was told my case has been escalated to the relevant department but no one even bothered to contact me to try and resolve the issue. Instead, I was sent an email to say my tickets were resolved. If Rain is not honest about their coverage they should lure customers to taking up their services because it is daylight robbery.
61 replies
85 months ago
Pathetic Customer Service
I am not impressed with Blitz Fibre. On Wednesday they came to install the fibre hardware at my complex in Villa Celeste, Jansen Park. I have been waiting ever since to get the service up and running. The technician who did the installation claims he did all he could do on his side, and that I should contact my ISP, which i did. The ISP did confirm that the problem is on Blitz Fibre's side. I then contacted Blitz and was sent from pillar to post. No one can give me a proper explanation as to why the service is not working. You literally have to chase them to get feedback. If the service is this poor from the get go, I wonder how it will be in the long run.
56 replies
99 months ago
Rip-Off, Unexplained bank charges
Dear FNB Kindly explain what charge is #Excess Item 1 Items On for R155? what is it in relation to? I had the same charge 3 times two months prior. This is totally unacceptable. Can you be more transparent to your customers. Why must the customer suffer for your innefficiencies I would like a proper explanation on why I am being charged things i know nothing about
105 replies
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5 Star
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4 Star
1 (9.090909090909092%)
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2 Star
1 (9.090909090909092%)
1 Star
9 (81.81818181818181%)