RM
Ravithi M
Active since Oct 2017
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
BAD SERVICE FROM MAKRO
am writing to formally lodge a complaint against Makro Carnival Mall regarding a Bennett Red Superchef I purchased on December 29, 2025. I first attempted to use the product on January 17, 2026, only to find that it was merely heating and not cooking after 90 minutes. I took the product back to Makro and spoke with the returns department, who then called the manager of Tevo. I was informed that I could not receive a refund as the 14-day period for returns had expired. Instead, I was told that the product had to be sent back for assessment. Two weeks later, I was called to collect the product, which was supposedly fixed with a new lid. Once home, I tried using it again, but this time it did not heat or cook at all. I returned to Makro and expressed my desire for a refund, as I was no longer interested in the product. I was again told that the product would need to go back for assessment. Subsequently, a Tevo technician contacted me to confirm the issue and stated they would test the product. On Friday, I received an SMS to collect my product. Despite my clear indication that I wanted a refund, I reluctantly collected the product. Upon returning home, I discovered the lid was filthy, there was no plug with the product, and the assessment note indicated the product was in fair condition. However, when I returned the product, it was brand new. This discrepancy is unacceptable, and I am left wondering why I was not refunded if the product was deemed to be in fair condition. I am frustrated with this ongoing issue and the numerous trips I have made to Makro, wasting my time and petrol. I no longer have any interest in this product and demand a refund. I have also experienced empty promises from Khumalo, the manager of Tevo at Makro. As someone who works in an FMCG company and understands policy, I find this situation entirely unacceptable
53 replies
2 months ago
BAD PRODOCT BAD SERVICE MAKRO CARNIVAL MALL
I bought Benettte Read Superchef 6 3.0 on the 29.12.2026 on the 18.01.2026 i used and it was it not cooking only heating i took it back to Makro and was told i missed the 14 day period , equipment had to go for testing , two weeks later received the product worst then the first time went back and returned and requested a refund the 1 st time round was told second time there will a refund , third time gave it back collect it , filthy lid and no plug and will go back for assesment . this has costed 6 trips to makro and back with being given he run round from the returns depart and Khumalo manager of Tevo. this is unacceptable i want my refund. this was bought brand new the invoice after the second return says fair condition was i sold a second superchfef
0 replies
5 months ago
Sisters on duty disgusting attitude ICU HC WEST WING
I hope this message finds you well. I am writing to clarify an incident that occurred during my visit to HC West ICU on 30th November 2025. I was there to visit my uncle, who was admitted in the ward. My visit lasted about five minutes in the ward before I made my way to the nurse at the station as I had been requested. On my way, I noticed a former colleague's husband in the ward. I did not enter the ward but had a brief conversation with my friend at the door. My intention was to visit both my uncle and neighbor. As I entered, I saw my neighbor on the right-hand side and planned to visit her on my way out. However, I was approached by the nurse who informed me, somewhat rudely, that I was not allowed to visit. The door indicates that two visitors per patient are allowed but does not specify that visitors are limited to one patient only. Given that both my uncle and neighbor were in the same ward, I assumed it would be acceptable to visit both of them. Could you please clarify the visiting policy for future reference? I want to ensure that I adhere to the rules and avoid any misunderstandings in the future
53 replies
36 months ago
Disgusting , Terrible, Unprofessional Service
I am disappointed at the service received from the call centre. Have a been a customer for 33 years , and all i want to do is change of ownership, from the 02.05.2023 to this date have sending the change of ownership to help@dstv and proofof payment and no one can assist . I may as well cancel my subscription as this wasting my time with useless call centre people. No Manager to speak to
106 replies
43 months ago
DEBIT AND CREDIT CARD SERVICE PATHETIC
Good Day, Debit and Credit card expires 09/2022 today is the 30/09/2022. i have been calling Nedbank from the 1st week of September asking about my cards collections, i get the same answer it is at distribution centre and a follow up will made, can the manager of NEDBANK card division call me and tell me my cards is ready for collection or delivered this afternoon to my home , as this will put me at an inconvenience , as of the 1st october the cards will be of no use to me, i have been banking with NEDBANK 25 years this service is not called for .
0 replies
51 months ago
Service Delay. Communication
A parcel was sent from Durban to Benoni. To date I have not received the sms and pin to collect. The sender is in hospital just had an np. I need the prayer goods. I have communicated all the security qurstions. It would appear there is some miscommunication.
0 replies
63 months ago
Terrible Service Vodacom Fibre
Good Day , No Service or Assistance from Vodacom Fibre, I signed up a new contract on the 04th January 2021 , I live in a complex and there fore had Accelcorp to bring the fibre from outside to inside of the complex, My router and was delivered and connected on the 21.01.2021 , i have been calling the call centre as i dont have internet access, every time i called i was told the person did not logg the call properly SR 210127- 122077 27.01.2021, the spoke to lady who then directed me to the survey who also did not know what she is doing, i recalled back again and spoke to Mandise who promised me his supervisor will contact me this was on the 29.01.2021 till this date i have no response from anyone. This is terrible service. They can cancel my contract with no penalties charged, even before the contract starts
488 replies
67 months ago
Excellent Service
Good Day, MY sincere thanks goes out to Xolani Mpabanga salesman , Ruth Govender Finance Manager. you guys rock, provided excellent service, from buying a new car to closing the deal. Keep it up
0 replies
70 months ago
BAD SERVICE - FLIGHT CENTRE
On the 16th January 2020 , my sisters and I booked a flight from Johannesburg to Istanbul via Abu Dhabi. Date of dept 20.05.2020 return 27.05.2020 From the period of Covid, on the 17th March 2020 we were advise by Sonia Mat****e that our flights will be cancelled and she is applying for a refund should take about 12 weeks , Sonia was at flight centre Lakeside Mall, now she is Clear Water Mall. To date 20.07.2020 no refund and this is for 3 us. how long must we wait ??????????????? never will i book with again.
371 replies
103 months ago
Car Accident with no feedback and no payment date of accident 16.09.17
My daughter and i were going to dalpark at the slipway at carnival she stopped as there was on coming cars. Mr JC Kruger did not stopped and knocked us from the back. My daughter at that time was 6 months pregnant, yes he apologized and said it was his fault . He went to the police station did the report and stipulated YES IT WAS HIS FAULT HE DID NOT STOP, on the Saturday he was very apologetic , from the Monday he became very nasty with an attitude would give his assessor name or number , it was obtained through means of the internet, Eventually my daughter started calling Oxford Claims and Legal services Nombulelo Ndlovu – sent an email 18.10.17 said to follow up in 5 days with regards to feedback from the assessor. Called on the 25th was told an email will be sent to me, also told if no email is sent on the 25th I must call on the 26th – which I did and they then told me no information was available Called today 27th was told there is no information as she is waiting for feedback from the assessor – would not give me any further information as to who else I could speak to or who the assessor is – could not even confirm that I would receive feedback from them. to date they cannot provide the directors name or anyone else that can assist, My daughter is now 7 months pregnant and needs to go for 4d scan to ensure that the baby is well. she has no means of a vehicle. i am suffering from back injury due to the accident. this is now 6 weeks later. she has a third party insurance with First for Women and they just as bad with no assistance from them either, for insurance companies to debit accounts for accidents it takes money on the day you signed your debit order , however for matters to be resolved does not happen, my daughter does not drive a fancy car, but her health and the baby at this moment is more import and OXFORD CLAIMS AND LEGAL SERVICES DONT CARE **********
0 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)