Wendy B

Active since Nov 2017

Reviews

Industries

Reviews

16 reviews

4 months ago

************ and devious targeting the most vulnerable

This company targets vulnerable people and ***** their money! My gardener is illiterate and they signed him up for a funeral policy. He received no written information, they never took a phone number - just his bank account details. Clientele take his R200 monthly and when he dies how the heck does the family get the benefits!? He tried to call them but had no luck. When I try and help they say they can't talk to me due to Popi. How can Clientele take advantage of these vulnerable people!!! It is utterly disgusting!!

4 replies

British Airways Executive Club

5 months ago

BA Executive Club joke!

I have been trying for 3 months to link my Qatar account to BA to convert and use my avios miles. I have spent hours on phone calls and each time I am told a different story on how this will be remedied. I have done everything they have asked of me. Last week, at my wits ends, I asked to speak to someone senior and was told that she would try get someone to call me back - guess what? No one contacted me! The Avios miles are now about to expire and I still have not had any joy. They have now told me I need to go back to Qatar to change my name on their side because I have a middle name and that is what is causing the problem as their system can't deal with a middle name. I explained that it isn't unusual to have a middle name and surely I am not the only person who does. Qatar is not contactable (I am still trying) due to the flight issues caused by the war! So basically BA will ensure that I cannot use the miles and have wasted hours of my time!

0 replies

Bell City Locksmiths

11 months ago

Honest and knowledgeable business!

If I could give them 6 stars I would!! A family business that is not only knowledgeable in their line of work but they really care about their customers. Honest, kind, diligent and goes the extra mile. They don't give up when the job gets tough - they make a plan! An absolute pleasure dealing with them!

0 replies

Samsung South Africa

13 months ago

Well done Game Kenilworth and Samsung!

We noticed a line had appeared on our fairly new Samsung TV. We were told to email Danie at Game and within 24 hours I had received a call to say that this had been logged with Samsung. The next day I received a call from Lungi at Samsung who ran diagnostics on the TV. He then arranged for Shamiel to come in to replace the faulty part. The next day he was at my house and they replaced the faulty part. What an amazing experience from Game and Samsung. That is what service is all about!

1 reply

Vodacom

14 months ago

Vodacom take advantage of Old People due their lack of technical knowledge.

Whatever you do keep away from this company. They made a mistake and have refused to take responsibility for it. They effectively feel nothing taking advantage of the elderly. My 82 aunt who had Motor Neurone Disease and who has just passed away was one such person taken advantage of. They didn't take out the death cover as requested - a mere R9 pm which is nothing and knowing you are terminal, sent the emailed contract to an old email address and then refused to take any responsibility for this. They are still claiming against the estate and I personally am utter disgusted by them. When I travel over South Africa and Africa, all my friends have MTN and they always have reception where as I don't. Stop wasting your time with Vodacom and their immoral ways! I will certainly be stopping my contract when it expires and will tell everyone else to to so too!!

1 reply

SPAR

22 months ago

A business that personifies CARE!

This is an example of going beyond service! Dirk and his team have been absolutely amazing and helpful to my 82 year old frail aunt! This is what so many businesses lack - they actually care, listen to your request and make a plan to assist. I cannot sing Dirk and his team's praises more. Thank you!!

1 reply

Discovery Health

22 months ago

Collusion with the wheelchair companies and no care for the elderly.

This is thankfully NOT my medical aid BUT sadly it is for my 83 year old aunt! Every time we try claim anything for her - currently a wheel chair there is some issue! They tell us to use their preferred supplier who is 3 times more expensive than Dischem and then they want us to use up the Savings Account first before they will pay from the EMI fund. She is elderly, with increasing medical costs, needing physio, etc. so obviously it would be a terrible idea to deplete her MSA. The EMI covers 1 wheelchair every 3 years - this is her first (and probably only one) but they won't pay from it. She has paid for the top scheme for years and now she needs their help they don't want to help. Oh and you can never email them - my aunt is expected to sit on the phone waiting for assistance and then is told - "it's policy!" - even though their letter very confusingly states it can come out if the EMI account. She is devastated!

2 replies

Kenilworth Medicross

25 months ago

Absolutely no CARE at Medicross!

After 2 weeks, calling and asking for my blood test results I still have not had any reply. Today I tried calling and it just rang for ages, got answered and was put down! I still have no results and when I do get hold of reception they just say there is a note for the doctor and they cant do more!! Shocking! In the meantime I don't know if my meds are working correctly or if they need adjusting ......

0 replies

JM Attorneys

35 months ago

Definite recommendation for your legal matters

Lucy and Melissa have gone a long way to restore my faith in the legal industry. They LISTENED to what I wanted, acted with integrity, were diligent, communicated well and it was an overall good, personal experience.

0 replies

Standard Bank

53 months ago

Stranded in a foreign country

We are stuck in Ireland and Standard Bank has blocked our cards. We sat on the phone for over an hour yesterday and they said they had sorted it out. But it is still not working and calls are being dropped after holding on for an hour. We are stranded with no money and we can't get hold of them.

2 replies

Review Distribution

5 Star

7 (43.8%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

9 (56.3%)

Wendy B

Reviews

************ and devious targeting the most vulnerable

BA Executive Club joke!

Honest and knowledgeable business!

Well done Game Kenilworth and Samsung!

Vodacom take advantage of Old People due their lack of technical knowledge.

A business that personifies CARE!

Collusion with the wheelchair companies and no care for the elderly.

Absolutely no CARE at Medicross!

Definite recommendation for your legal matters

Stranded in a foreign country

Review Distribution

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