TM
Thandeka M
Active since Apr 2018
12
Reviews
0
Industries
Reviews
12 reviews30 months ago
Happy me
loads of styles to choose from, super fast delivery and hustle free exchange....oh and the discount are indulging
0 replies
45 months ago
Bad client service.
I upgraded in March & requested that they give me a deal equivalent to the previous one, so they agreed, after two months when I made my normal monthly payments, they said I have outstanding balance. When I asked they said on the upgrade the amount was higher, but I had a discount for two months, thats why I was paying my normal fee... I could have never agreed to the amount I can't afford. Now I'm going to default as I don't afford to pay the extra money.
0 replies
51 months ago
Forceful upgrade
I was upgraded unaware and told I needed to pay anyway. I chose a package I can afford, why am I forced to pay an expensive package? When contacting them, I'm just told to pay.
53 replies
51 months ago
Hassle and stress free payment for my shopping
Great client experience always.
0 replies
51 months ago
What happened to Children's rights
I don't understand what sense does it make when children are expected to be at school from 6:30 am until 5:00 pm, that's more than 10 hours each day and still have to attend during the weekend. This sounds like violations of children's rights. Children are tired when they get home and tired in the morning.
0 replies
52 months ago
Unauthorised transactions
I requested a ride and money went out of my account, but I got a message that there were no available rides, this happened 3 times. I logged this on the App, but I'm told there is a temporary hold, which they did not advise as to why. This has been a huge inconvenience as I needed the money.
0 replies
53 months ago
Free gifts
They had a " buy a bed & get a free sheet set", I bought two beds & I'm still waiting for my free gifts. I believe this company lured us to buy by promising us free gifts. I called in a lot of times, sent emails, but one is able to answer me.
53 replies
53 months ago
Bad client service
I deposited money & was never credited, they keep on requesting for proof, but nothing happens after that. You wait for hours to be assisted on thir live chat & they disconnect you before solving the issue. This company never even makes time to acknowledge our complaints.
0 replies
69 months ago
Delivery
Please if you schedule a delivery stick to it, I think it's not fair if you schedule & reschedule when it suits the company. You have sent an email saying that I will receive my order on Tuesday & now I received an email at 2am, saying that its scheduled for Monday how do I make arrangements to be there? it's not the first time you do this and it's inconvenient as we are humans, not robots..
0 replies
71 months ago
Sim rica barred
I wish people would read reviews before singing, after a month I'm still sitting with an inactive sim card. Every time I contact them I'm promised either a 48 or 72 hours wait, but I have waited for a month.
0 replies
Review Distribution
5 Star
3 (25%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (66.66666666666667%)