Zaahid K

Active since Sep 2018

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Reviews

9 reviews

4 months ago

Dyson customer service is atrocious

The dyson customer care does not care for customers who have been ripped of by their trusted resellers of dyson. I bought a dyson unit off makro. The product on the makro site had the dyson branding, and sold as a dyson hd16. The invoice even says dyson hd16. The unit is damaged a year later, when i sent it to dyson they refused to fix it because they claim it is not original. Dyson is also not willing to help with the investigation of this matter with makro and simply washing their hands of this. According to makro, it was sold via a third party. Yet sold on their site. So as a truated reseller, they allow third parties to sell non original dyson products on their site. I am furious with dyson because they are simply washing their hands off this. Not wven attempting to sort this issue out with makro. This is what you get with the dyson product. This is the support you recieve when buying an expensive dyson product. Absolutely appauled. Rather take your business elsewhere. Dyson do not care about their customers, they only care about the money they can make off them.

0 replies

takealot.com

4 months ago

Takealot stands by their name

A hard drive was sold that was not authentic. Takealot took the return and gave me my money back. This is what you call true to your name and true to your services. Thank you

0 replies

RocketNet

4 months ago

RocketNet got it right

Amazing service. Amazing help. They really are fantastic and wonderful to work with.

1 reply

Makro

4 months ago

Makro selling **** dysons on their site

Please do not buy dyson machines from makro. I have an invoice for a dyson supersonic nural thqt i bought from makro in 2025. The unit is damaged and sent it into dyson, only to find that the unit is not an original dyson. Makro gave the third party seller info and asked me to get a hold of them, however i do not accept this as this was sold on their site. Makro ahould be taking some responsibility as a **** product was sold on their site. They did no due diligence in terms of making sure the models being sold were original etc. Please do not buy any dyson products from makro. Don’t fall into the same trap i have. They accept no responsibility and take no accountability.

4 replies

Mondo

60 months ago

Worst company to deal with... EVER

Do not deal with this company. Their consultants "help you", but do not know what they are doing. They do not keep to their word. They are absolutely useless. i have spent over 10 hours on the phone with them over the past week, they have still yet to provide any real help. They are the worst company ever. They failed to provide me with the breakdown of the minutes, i was told 250 minutes, not knowing only 125 of them are for mtn to any number. I asked for the contract to be cancelled, they cancelled the sim. I phoned back to then lay a complaint, they said that it will take 48 hours, hasn't happened. I was told i will get a call with an update, has not happened. Rather go directly to the network providers and not through them. Useless.............. completely useless.......

1 reply

Rewardsco.com

60 months ago

Lezain Williams

I have had the worst experience with rewards co in terms of overall experience. Rewardsco ended up canceling my number and not my contract as I requested. I had to phone in about 4 times to rectify issues that mondo had made. Lezain was really helpful in terms of sorting these issues out and making sure that things were done correctly. I wish all your consultants could be this skillful. In terms of overall experience, to be honest, rewardsco does not deserve a star with all the mistakes that were made. You guys really need to get more skilful and knowledgeable people like Lezain in your organization. I rate Lezain as 5 star because I feel like he was the only person I spoke to that knew what was going on and making sure things are sorted out properly.

1 reply

Ford South Africa

79 months ago

FORD not delivering and not caring

Last year November my car went to ford for a new engine as the cylinder head gasket blew due to a leak of water and the car did not report the water as low. I got the car back 4 weeks ago and had to take it back as the new engine was giving me problems. Till today i am still without a car, always getting false promises saying the engine will get replaced and then being told that they are just replacing the part. being promised my car will be done a certain day and getting phone calls with excuses. I went to ford SA last week and i must wait 3 days for them to actually get information before any action is taken. Ford does not care about customer service neither do they care about their clients. I wouldn't suggest going to for for any car anytime soon as the service delivery is absolutely appalling. I would actually like my money back so that i can go to another manufacturer who actually cares about customer service.

0 replies

Cell C

91 months ago

Cell c Fibre. Good internet, no afterwards support

C Fibre is great. But the support thereafter is horrendous. I have had a move order with cell c since December 2018. I have, since then, had to follow up with vumatel for the line installation myself as cell c could not care if vumatel installs the line or not. Last week Wednesday I finally managed to get vumatel to come and install the line. I have phoned cell every day at least twice a day after the vumatel installation for them to activate my line at the new address. I am still waiting for it to be move. Furthermore I now get ignored when contacting the call center as well. What really gets to me is that I have been paying for a service in the last few months that I could not use, and I was told that cell c could not be responsible as vumatel has a block. What will be the excuse now since I have a vumatel installation and all that needs to be done is migrate the subscription from the old object number to the new one. I am appauled by the service being received and the lack of customer care and attitude from cell c. This needs to be sorted out Pronto.......

1 reply

Telkom

96 months ago

Telkom is stealing my money

I have canceled my telkom adsl 5 months ago and they still have not canceled my line. When I phoned customer care they told me that I must cancel my line and my data, which was already done when I canceled initially. They then continued and raised a ticket for me. I have yet to receive feedback. I am still being charged for the line rental and data which is not correct as I asked only for the phone line to still be active. They are the worst service providers I have ever come across a company that steals money like this from their customers. This is shameful and a disgrace. Sort yourselves out telkom.........

1 reply

Review Distribution

5 Star

3 (33.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

6 (66.7%)

Zaahid K

Reviews

Dyson customer service is atrocious

Takealot stands by their name

RocketNet got it right

Makro selling **** dysons on their site

Worst company to deal with... EVER

Lezain Williams

FORD not delivering and not caring

Cell c Fibre. Good internet, no afterwards support

Telkom is stealing my money

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