US
Ulaily S
Active since Nov 2018
12
Reviews
0
Industries
Reviews
12 reviews29 months ago
Paseka has been an a...
Paseka has been an awesome help in getting the service done that I've required.
73 replies
36 months ago
Pathetic service and daylight thievery from Vodacom
Absolutely pathetic service from Vodacom - conning pensioners into renewing contracts when they said No to begin with. The sales person who pushed for the sale - Beverly has also now miraculously disappeared yet for weeks was pestering my mother into taking the contract and Trinisha was equally useless in resolving the issue yet Vodacom is quick to debit accounts and have the ordacity to say call back or go into store to resolve the matter - the store did not harass my mother into taking the contact - your sales centre did so why can't they sort it out??! Pathetic!! They don't even deserve the 1 star rating.
265 replies
42 months ago
Renewed faith in Hyperli
Thank you Moira for attending to the issue that I had regarding a service provider's poor delivery. I have enjoyed the specials offered on Hyperli for many years and will continue to do so.
0 replies
42 months ago
Disregard for customer dissatisfaction from Hyperli
I've sent emails regarding a refund for an awful spa experience for 2 people and was sent back an automated response stating the turnaround time is 24 - 48hrs for a customer consultant to get back to me. A consultant is yet to get back to me and it is now day 5. Very disappointing as I've used them many times over the years and expected better service.
133 replies
50 months ago
Pathetic service delivery
I am sick and tired of Dstv and I would like you to come and fetch all your gadgets that were connected in January and to disconnect this service as I am no longer interested in dealing with your incompetence. Every week since having this installed, I've been disconnected saying that I have an outstanding balance of R2046 - from where, God alone knows. I've been on the price lock for 24months and have recently resubscribed to this so how the hell can I have an outstanding amount if it gets directly debited from my account EVERY MONTH???!!! I'm sick of this!!!!!!! I've just had to sort this out last week Thursday and was assured that it would be sorted and I would not be disconnected AGAIN yet 4days later HERE I AM DISCONNECTED Again!!!! I'm done with DSTV. I was told numerous times that a manager from the sales team would make contact and to date - NOTHING!! PATHETIC SERVICE!!!!!
106 replies
60 months ago
Poor customer service care
I had a loan with D.A which was fully paid and supposedly closed in November 2018. Upon checking my credit report this loan was still reflected as active. I then contacted D.A to finalise closure and have them remove it from the credit bureau as active. This was in 2020. Upon checking my credit report today I found that it is still reflecting as active and that I owe them R865?! Tried calling all their numbers available on the website only to be made to hang on for 10 min at a time. Still have not manage to get hold of a consultant after 6 calls which is ridiculous!
53 replies
63 months ago
"AlwaysOn" poor service and no data
Purchased the 2G deal for R99 and was deducted from my bank account but no voucher was received via email or SMS. When I called their call centre I was told they could not help me and that I should email their support team, which I did. 8 hours later and 2 emails in I receive a "****y" response to say that they have emailed me at 1:30pm (5hours after my initial email and that has mysteriously never appeared in my inbox/spam) and that they can't find evidence of my purchase. So I sent them my bank statement with prove of the transaction and which hotspot it was purchased at. No response has been received and no data. I will never purchase from them again and would not recommend them at all.
0 replies
65 months ago
Checkers Sitari - Expired cold meats for sale
On the 6th of December 2020 I needed to purchase prepackaged cold meats from the Checkers Sitari branch. To my amaze and disgust all the available prepackaged cold meats had all expired on the 3rd of December 2020 — and I literally mean all of the available packages! When a staff member was notified all that was said was "Sorry Mam'". Does the perishables department not check and replenish their stock? Is this store manager and perishables manager not concerned of the customers health and safety? Was Checkers not rebranding and improving their standards to compete with Woolworths standards because clearly this store does not care for their customers wellbeing? This is not the first time we've found expired goods for sale as well and that the store's managers were notified yet nothing has changed.
0 replies
70 months ago
Frustrated with poor service at Oxbridge Academy
I applied to do a course via Oxbridge this year in March. Since I am employed as a registered nurse the COVID pandemic has taken over my entire life and therefore I requested a suspension of the course applied for until next year (because I really wanted to do this course). Instead all I received from Oxbridge was an extremely rude consultant, constant reminders of what I owe them and 5 second phone calls from a second consultant, (whom I've sent emails to with regards to my request and dilemma) which I cannot answer due to me being at work. No further response has been received with regards to my request except for that I owe them money yet I only received the 1st portfolio of the first year and the year is not even over yet. I would not recommend this institution to anyone but rather to use a reputable institution such as Unisa, etc to complete any course. They state that you are part of their "family" yet treat individuals in this manner? Extremely disappointed and regretful.
53 replies
78 months ago
Irritated while "walking around in the mall"
Service at Canal Walk is a sad state of affairs. Went to collect a lay-by and was made to wait AN HOUR for them to find the actual package!! When I asked the store manager why does it take so long, her reasoning was the person who normally deals with the laybyes is not in and there are many laybyes yet they leave ONE locum PERSON to search for the parcel while the rest are all on the floor - including the store manager - unpacking clothing. I asked her do they not keep their laybye storeroom some what organised or at least neat or do they just shove everything in and hope for the best because 20 minutes of waiting - fine, I'll wait but a whole freaking hour?! Then she still has the nerve to tell me "But Ma'am the cashier should've have to you it would take a while or don't you have other shopping to do?" Is this the training TFG gives to their managers? My second bad encounter at an Exact - Kenilworth Branch specifically - was to return an item, only to get told that all the cashiers do not have cash in their tills so I should go walk around in the mall for a bit then come back and HOPEFULLY they will have money in the tills by then. I get that they're trying to keep as little cash in the tills due to robberies seriously, have a minium of R1000 then - I just needed a rebate of R220. And is it part of staff training to tell customers to go walk around in the malls until you sort your issues out? #BlackFriday
0 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
9 (75%)