RC
Rashaad C
Active since Dec 2018
38
Reviews
0
Industries
Reviews
38 reviews7 months ago
Dawn wings are not very good
When you get an sms saying you will receive your package today between 08h00 and 18h00 and you take the day off just to receive the silly package and then nothing. No call, excuse or anything, just don't pitch. Very disappointed, very disappointed
0 replies
10 months ago
Food poisoning at KFC Canalwalk
Dear KFC South Africa and YUM! Brands Customer Care, I am writing to formally lodge a serious complaint regarding a food poisoning incident I experienced after purchasing a meal from KFC Century City, Cape Town, on [insert exact date] at 17:33. I had not eaten anything except a slice of toast at 11:30am that day. After leaving Canal Walk, I arrived home at approximately 18:04 and began eating immediately. Within 5 minutes of consuming the food, I experienced severe stomach cramps and rushed to the bathroom, where I remained for about 30 minutes. Shortly after, I informed my girlfriend that I wasn’t feeling well and decided to leave. While exiting the premises, I vomited twice, and on my way home, I vomited another 4 times. Before pulling into my driveway, I vomited 3 more times, and upon entering my home, I vomited another 3–4 times, accompanied by diarrhea. I eventually passed out from exhaustion without even changing my clothes. I woke up the next morning around 8am, still sick and vomiting. I went to a doctor and was diagnosed with Gastroenteritis, which was directly linked to the food I consumed. I reported the incident and submitted the medical note, only to be told that the company will not accept liability. To make matters worse, the store manager, Ashraf, responded dismissively with the comment: “We served 967 customers. How are you the only one sick?” This kind of response is not only inappropriate and unprofessional—it shows a complete lack of accountability and empathy. The resolution I was offered was a free meal, which is unacceptable. I will not eat from KFC again after this experience. This was not a minor stomach ache—this was one of the worst physical reactions I’ve ever had, and it could have resulted in far more serious consequences. I am requesting the following: 1. A formal investigation into the food safety and handling practices at KFC Century City. 2. A formal written apology from both KFC and YUM! Brands. 3. Appropriate compensation for the medical costs and trauma experienced. Please consider this a formal notification. If I do not receive a satisfactory response, I will be exploring other channels, including the Consumer Goods and Services Ombud and public health authorities. I await your urgent attention and response. Kind regards, Rashaad Carlsen 071 559 9989 Cape Town, South Africa carlsen486@gmail.com
0 replies
15 months ago
Shoprite Gatesville poor service
Today I needed to visit a petstore in Gateville to get something for our dog. I decided to pop into Shoprite to get a few essentials. I went to Shoprite in Gatesville. My wife took some groceries and we decided to buy some meat from the in-house butchery. In the cooler, we did not find what we wanted, or needed. So, I went to the butchery and asked to buy from the display. I was served by Siphokuhle. She insisted I must only take from what was in the cooler fridge. I explained there was not what I wanted, or needed. She refused to help me and on asking her name, she refused. I asked for the butchery manager and she said he was not in. We ended up leaving the store very unhappy. If you work in customer services, give customer service and if you are not prepared to help, do not work, please.
0 replies
15 months ago
Hire-it gives you inferior equipment & don't deliver on promises
So, a few week ago I hired a couple generators from them. I specifically asked for diesel generators. Not only did I get petrol generators, but I had endless problem with it. Of the 4 which I hired and the 2 which they gave as backup, I eventually could only use 1 because the other generators refused to start. Yet stupid me decide to hire 5 site fences from them. On Friday morning, I go and pay for it as well as delivery and collection. I also make it clear that I need it to be collected first thing Monday morning because it is an open site and there will not be anyone after 10am. Monday morning, I arrive at the site to ensure all deliveries are collected, the toilets, bins, ******* etc. At 11:22 I make my first call to Hire-it to make sure they collect. They say the driver will be there shortly. At 11:42 I can again and the driver is still on his way. I tell them I am leaving the site and I return at 12:40. At 12:43 I once again call and get told the driver will be there shortly. At 13:23 I call again and get told the driver will be there shortly. At 13:53 the driver pitches and explain the real driver will be here shortly. I then get a call from Mark and Grant saying some of the fence feet are missing to which I respond that it was there when I left the morning and I was promised collection in the morning. Hire-it are not the only ppl needing to run a business, yet their expectation is that we lust look after their stuff to they are available to collect, even though they agreed to collect it first thing Monday morning. Now they claim I am liable for their loss of feet when they did not collect when agreed to.
0 replies
16 months ago
When Debt Councilors are not concerned about you
I implore everyone, even if you are only considering debt review as an option, to be very careful about the company you choose to start working with. We had a terrible experience with Your Debt Friend. We enquired about the process and made it very clear that if our bond could not be part of the process, we would not be interested in Debt Review. They promised us that would be okay, first lie. They made us sign documents saying they needed it signed to be able to find out whether we were indebted, 2nd lie. After they came back to us they told us the bond could not be included, so we said we were not interested. After wanting us to pay their costs, which we refused, they finally allowed us to part ways. We decided to sell the house and reset our finances, which we managed to do. Just to discover a year later that we were listed on the Credit companies that we are listed as being under debt review. Turns out, YDF runs a money making racket tricking innocent ppl into debt review processes so they can exploit these ppl. For the past year I have been battling to clear our name, with them actually adopting an attitude of stuff you and being very rude and dismissive of our situation, which is as a direct result of their greed. Please be very careful about who you consider taking to, make sure it is not YDF. I am sure there are very good debt councilors, but not this one.
0 replies
18 months ago
RAIN *****S MONEY FROM MY ACCOUNT AGAIN
How can a network provider be as dishonest as Rain is. Month after month double debiting my account, even though I gave them a clear instruction to stop the debit order, which I did not agree to in the first place. So, given the fact that all calls are recorded, and my instruction was very clear and specific, Rain, not even a month later, debits my account again. This means they are breaking the law and when confronted sending me from pillar to post. What people do not understand is that an apology is a cop-out. There would be no reason to apologize if you just did what you are supposed to do. Rain is a very dishonest company, hiding behind call centres based in India. The CEO of Rain, Brandon Leigh, with his ridiculous salary should be embarrassed beyond belief that he runs a ****.
212 replies
18 months ago
Vodacom messes up again
This morning I woke up to see my phone number was not registered on the network. A number which I have had for 24 years. Vodacom canceled it, claiming I have not bought data or airtime in more than 3 months, which is a blatant lie. I sent the CEO, Shameel Joosub, an email telling him to fix the mess up asap Hopefully I can get my number back with no effort, or else....
318 replies
19 months ago
KFC *****s my money
It's amazing how company like KFC find new ways to ***** from people. You place an order, pay for the order and get your security pin to hand to the driver. 30 minutes later, they send you a sms telling you they could not get a driver and your order has been canceled. Then, you are told to wait 14 days to get your refund. They could just have said, can you collect your order. Perhaps a campaign to boycott KFC should be initiated.
0 replies
19 months ago
Checkers sixty sixty late again
When the launched the sixty sixty service, the promise was to deliver within 60 minutes. Well, of late that is not the case. This morning I delayed my leaving home from 09h15 to 09h35 after they deliver what my wife ordered. They eventually arrived at 09h45. Not Pashash, Checkers.
0 replies
19 months ago
Thievery of Rain Internet Services
It is amazing how, when they double debit your account, so you decide to call them. For starters, you cannot find any local offices so you can visit them to deal with the matter. Then, you call, just to discover the person you are speaking to is actually in India. They promise a refund within 7 to 10 days, which has come and gone, and still nothing. Then you call them and choose the call back option and the voice tells you that you will get a call back shortly. I am not sure what shortly means , but I am sure it is not 6 hours later. Then you call them again and sit on the line for more than 10 minutes, with no actual person on the other side. Rain, you are a joke and I do not understand why the call centre is allowed to be outsourced to India. Perhaps people should, on mass, boycott Rain.
689 replies
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