SN
Sindiswa N
Active since Mar 2019
18
Reviews
0
Industries
Reviews
18 reviews29 months ago
I'm happy
I have a reservation for the 29th December the customer service I'm getting online its super I can imagine when I get there. I can't wait And this 5 star is for Lunga (duty manager) at umhlanga
0 replies
29 months ago
Great customer service
It's my first time using the app I made so many errors but the service is FABULOUS. I'm so impressed
0 replies
32 months ago
Worst customer service
I honestly don't think you are taking me serious as the customer here. 1. You wrote my email address incorrect I gave you a benefit of a doubt and called to fix that. 2. You took the whole week to send me a quote after promising me it will be sent on Tuesday 3. You don't answer my calls 4. After reminding you. The quote is incorrect. Now I feel like I have to teach you your product. I'm worried that if you treat me like this before I even get there how would it be when I get there. even thinking of canceling
0 replies
35 months ago
****mers
I'm sick and fed up with cell c I think now we need to go the legal way. You have been giving me unnecessary penalty fees saying there's a bounced debit order from December. Fine I sorted that on April and paid R450 on the 25/04/2023 and I called on the 26/04/2023 and your agent confirmed that the funds are reflecting and we good. On the 29 you debit my account again and I called and asked why I'm debited and the amount is showing at -R369. The agent advised that that means you over charged me and you owe me. Surprisingly now you added a charged on my account AGAIN saying that the was a failed debit order, but the fault was on your side. The agreement was that you must debit on the 1st of every month but then you are debiting on the 29 who said you must debit that day. I would understand if the 1st fell on a weekend but the 1st was on Monday. Remove this charged I'm tired to be ****med by you.
159 replies
37 months ago
The worst service
In every mistake you will do in life don't make a mistake by signing a lease with these people. They are rude, arrogant and full of bitterness. A mistake happened due to rent in Feb, we don't earn the same money every month due to commission so on the 24th the all the debit order went through and we thought IHS has debited as well. Okay life goes on we relaxed surprisingly on the 7 we get a massage that rent was not paid we call IHS mind u it was around 14:00 trying to understand what was going on Prudence became very rude instead of explaining until we got Lenah who explained though did not make sense. Then we try to make an arrangement Prudence was like she needs that money by the end of business, where should we get R4450 in 3 hours we only had R2000 and we paid it and told them the outstanding amount will be paid on the 24 of March. On the 23rd we get an sms that the lease is cancelled. They didn't even bother to call and find out if we still able to pay. 1 mistake that we were willing to fix, we had this drama. Your customer service sucks🙄
0 replies
50 months ago
Keep it up
I came to Tshepo Themba and the service I got here is amazing. From the cleck to the nurses & the Dr's. Well done guys
0 replies
50 months ago
Stop abusing me
Can you kindly stop calling me. I cannot be answering 10 calls in one day saying the same thing. What you doing it's abuse I DON'T WANT ANY CELLPHONE CONTACT WITH YOU.
53 replies
57 months ago
The death of me
I had tried to apply for a personal loan on the 10/08/21. Nedbank had technical errors as i tried to apply until I give up. When I woke around 07:00 in the morning the loan was approved but not the amount I applied for. I called the nedbank customer care and I was told to settle the loan then they will close it and I will re apply that how they made it seem so simple and it should take up to 21 hours. A day later I call again now they can see my payment but only on my current account not on the loan account and once all get cleared now it will take 3 -5 working day for an account closure. Sadly I cannot even apply with other banks because it shows I have a new loan with Nedbank. FYI this was not a pleasure loan it was a loan to pay rent for our new place. As where we stay our child is getting abused and we were suppose to move is in like yesterday. Thank to Nedbank my child will either have to take another 3 - 5 working days or being taken away from me by the social workers. If this issue cold wait that long that I would have just waited for my next salary. Sadly they even told me I cannot even re apply until the loan account is closed.
0 replies
58 months ago
Poor service
Multi choice will give you bad customer service no matter what u need. We called multi choice 3 weeks ago and we were told they will call us back. Only today they called back in the morning. Asked the lady to call back at 12 she agreed it's one hour later still no phone call. I guess she will call 3 weeks later. All we wanted was to take a contract with multi choice.
53 replies
59 months ago
Poor communication
I Guess I have reached the final point. because no one at Richfield is wiling to help me. DO NOT register with Richfield I said DO NOT. My story is very long and no one is willing to assist me. I have sent so many emails some of the email addresses are not even valid. NGIKHATHELE
53 replies
Review Distribution
5 Star
4 (22.22222222222222%)
4 Star
0 (0%)
3 Star
1 (5.555555555555555%)
2 Star
1 (5.555555555555555%)
1 Star
12 (66.66666666666667%)