NT
Nokuthula T
Active since Jul 2019
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
The worst!
I received an computer monitor different to the one advertised. Returning items is a mission- you have to courier it to the seller at your own expense. I had to pay R200 to courier the items back to seller. Stick to T@kealot.
0 replies
13 months ago
Courier drivers are the best!
A solid five stars for your COURIER DRIVERS. So friendly and polite. Siya gave me great service! As for your admin staff- the less said about them, the better.
0 replies
13 months ago
Excellent service as usual!
Excellent service as usual! You never disappoint. They treat their customers like gold. You have a lifelong loyal customer in me. You have always responded promptly to my enquiries, you are solution driven and customer-centric. Well done!
0 replies
17 months ago
Great Service!
They respond to enquiries promptly, they are professional, their drivers are pleasant and polite. The products are good quality. Thanks for the excellent service!
0 replies
26 months ago
Worst
Don't use their service if you need money urgently. Don't believe their false advertising. They say that customers receive funds within a couple of hours, which is FAR from the truth. THREE days later and I still haven't received the money I so urgently needed. They take 48 hrs just to verify documents. The emergency has passed and the object of applying for the loan is defeated. I no longer need your money.
58 replies
27 months ago
Great service and products
Great service and products, I have finally find my skincare go-to store. Thank you for the samples! But your courier company is a let down.
0 replies
28 months ago
Appalling Service.
Their drivers lie and say that arrived and you were unavailable when in fact they never did. I guess this is so that they can get paid for a trip they never made. They then send an SMS stating that you were unavailable at the time of delivery/collection. They do not call to say "we're outside, please come out"- instead, they shout and create a commotion at the gate, telling you to hurry up!
256 replies
28 months ago
Worst.
First and last time. I will never ever ever EVER order from them again.
0 replies
28 months ago
Great service.
First impressions last. This was my first online purchase from Sedgars and I received excellent service! My parcel arrived earlier than scheduled and I was kept in the loop about the status of the shipment until it was delivered. You have earned my trust and loyalty. Keep it up up! Danko!
0 replies
58 months ago
Takealot staff incompetence
I ordered a product two weeks ago from Takealot. I sent an email to their customer service centre detailing that I still hadn't received my product and requesting that they expedite the delivery of my product. My email was responded to by Siyamthanda Mathayi, a customer service representative who advised that she would seek counsel from senior management and revert. Subsequent to that, she sent me an e-mail stating that the refund I had asked for would be processed. I am frustrated because I stated explicitly that I was asking for the delivery of my goods to be expedited. At no stage, did I ask for refund. It would seem that she didn't want to exert the effort it would take ensure delivery of my goods, so she opted to process a refund just to get rid of the issue. I am now going to have to reorder this product and wait what could possibly be a month, for it to be delivered. I won't be buying anything from them ever again, thanks to the ineptitude of their staff.
0 replies
Review Distribution
5 Star
4 (33.333333333333336%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (58.333333333333336%)