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Andre J
Active since Jul 2019
25
Reviews
0
Industries
Reviews
25 reviews2 months ago
Badly done in
I have booked tickets for a 3D movie for my wife and me. I was charged for 3D glasses when I booked my tickets, but upon entering the theater, I was shocked to find it in a terrible state. It was clear that no effort had been made to clean up after the last screening. We even took photos and a video to document the area where we were expected to sit, and this was just moments before the movie started! During the film, we realized that we could watch the entire movie without the 3D glasses, which made no difference to the picture quality. This made the glasses seem unnecessary, leading me to believe that Ster-Kinekor was taking advantage of customers by claiming it was a 3D experience when, in fact, it was just a regular 2D movie. I felt cheated for having to pay for the 3D glasses. Additionally, according to Ster-Kinekor's own promotion, when you book a full movie ticket, you're supposed to receive popcorn and a drink. However, we received nothing of the sort this time. Once again, this felt like an instance of false advertising and broken promises. When we asked to speak with a manager, we were informed that the manager was unavailable—not even on-site—and that no other senior staff members were available to assist us. This lack of customer service is disappointing. If this is what Ster-Kinekor has become—charging for a “movie experience” while cutting corners at every turn—then perhaps they should consider closing the Irene Ster-Kinekor location for good. No one deserves to be treated this way.
0 replies
5 months ago
Non-operational service
Defunct and non-operational service, and then applies delaying tactics in an attempt not to refund
0 replies
7 months ago
Harrasment
Hyundai personnel are either lazy, ***********, or completely useless at understanding the English language, making it impossible for them to perform even the simplest tasks. We have sold our Hyundai, and thank God we did, nearly a year ago. We have, in the last year, been contacted at least five times to remind us of the service that was to be done on the vehicle, and every time we inform them that the vehicle was sold in November and request that they remove our details. They say, yes, we will do it, and a few months later, we get harassed again for a service on the vehicle, and then we phone and explain the situation again, and we go back to square one. This is now out-and-out harassment. It seems that once you buy a Hyundai, you will continuously be harassed by Hyundai's *********** staff. When I phoned today, the receptionist thought it was the sales department trying to sell us a vehicle. So, Hyundai is breaching the POPPI Act in that they never, even after asking them, remove you from their system and they will harass you to try and sell you a vehicle as they refuse to remove you from their system, even though we have asked five times already.
0 replies
9 months ago
No care for customers health
Beware for Dischem Midrand pharmacy. For two months now they messed up my partner's medication due to the pharmacist uselessness and incompetence and a do not care attitude that now results in her having no chronic medication for at least a week on the one, and a month on the other. There is also no solution offered to say here is your meds on us (Dischem), because we messed up. All they say is eish sorry, and a we can't give a dam further attitude.
0 replies
12 months ago
Worst brand when it comes to after care and service
I took my vehicle in for service on 9-04-2025 and was at the branch before 7 am, booked in vehicle. I once again went to the Service Manager with an ongoing problem/complaint just to discover it is once again a new person, the third in less than six months, and was once again given the runaround about why the problem couldn't be addressed and the new process that will once again will have to be followed before Chery Midrand will consider to maybe honour the warranty that the car has. I then waited for the driver to drop me off. I waited and waited, and at 8:45, I gave up. I informed the lady that booked the car in, she was not even interested in trying to find out what is going on, so I gave up and ordered an Uber and left. Tried to call the Dealer Principal, was informed he was not available and to call later. Then asked for the Service Manager and was told he was also not available. My personal experience with Chery Midrand has just gone from bad to worse; they make promises and tell you about warranties and the professional service of the franchise. All I can say is, seriously. Is this what you call service, where a client has to now organise his own drop off even though you claim to assist the client in this regard and then when it comes to problems and warranties of the vehicle looking for every excuse not to honour it. I even tried to phone Chery SA, was told to give my name and number and that someone would call me. Still waiting ...
0 replies
15 months ago
Terrible Client Service
I would warn any person not to use Cartrack. They are quick to sell you products, but as soon as you have problems, forget it, there is no client service. You are left with a defective product and battle for months with no joy. The moment you mention an issue, the line is 'bad' and they can't hear you, no matter how many times you as the client phone back. And they have a habit of dropping the call the moment you ask for a manager, it is their way of snubbing you as a client
56 replies
23 months ago
Breach of POPI Act
I have been contacted by Cell C without my permission, and when I enquired where they got my number from the consultant refused to explain. This is in direct violation of the POPI Act that indicates a person has to give consent before being harassed with phone calls. And that a person may enquire to give proof of such consent. Once again, a big company doing as they please with no regard for the Laws of the Country
159 replies
29 months ago
Deeply disappointed and shocked at such low tactics for money
How do I begin To say their actions are ******** is maybe harsh but judge for yourself. We went to the Centurion branch to purchase a screen, we were told that the screen we wanted they didn't have in stock but they had a screen which was a show screen (for how long - unknown), that was then sold to a customer who returned (true reasons unknown) the screen and do we want that screen, we said no as we didn't want a second-hand (Probably defective screen). We then decided to order online, this too was a nightmare, but Michael assisted us and then informed us we would get our new screen from Irene Village Mall Branch. We received a call today to collect and upon questioning we were told the screen came from Centurion, it was sealed with the Asus tape so it looked legit, we thought it strange that Centurion never contacted us to let us know they received the stock. When I got home and unpacked said screen, I discovered it was the same second-hand screen they are now selling as a new screen (with some missing parts). I think that is ********, had we not known about the Centurion situation we would not have realised that we are being sold a second-hand (possibly faulty) screen as a new screen. How low can a company stoop to do that to their clients? So, the question arises if we were done in like this, how many other clients are they doing in daily, and not being honest and telling the client, listen we are selling you a second-hand screen?
0 replies
30 months ago
Not transparent.
Not being transparent, hiding information from the public to mislead the public. I was looking at getting a DSTV streaming package, I went looking and could only find the decoder packages that list what channels you get with each package. I tried the same with the streaming packages but only got a price there is no info for what channels you are paying for. I requested assistance via their chat channel and the operator Amo referred me to the decoder packages and told me the R99 package was for the Access package. After a lengthy battle to and fro, I was then told eventually the R99 was the decoder Access package less the radio channels which had more than 100. This he did not immediately tell me in the beginning the first time I asked him. So, this means we as the consumers are being taken for a ride by not being shown on the streaming website what channels are included. Why hide this information, does it now actually show how expensive the streaming package actually is??
262 replies
31 months ago
Watch out for free gift ****
Beware all. Platinum Life has now devised a new way to bypass the Poppi Act so that they can get consent in an indirect and devious manner, this is low, extremely low of an insurance company to use this method to bypass the said restrictions, it goes like this. You get a phone call to say that some mysterious unknown person has donated you a gift, but first, you need to confirm your name and surname - So now, they have your details, and as soon as you accept the said gift, the construe this as consent to in the future bombard you with phone calls and emails. The Poppi Act makes it clear that unless you have given them permission to contact you, then and only then is the company allowed to contact you. So, by you acknowledging said free gift, they construe this as consent and you are then hooked for all sorts of marketing to happen. When I instructed the operator to remove my partner's name as she did not give consent, he continued to harass her so as to be able to speak to her which clearly shows the intent behind the call. They are looking for victims to **** and hook into so they can try and sell insurance as they are running out of new customers and the old-style marketing is no longer allowed.
131 replies
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5 Star
1 (4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4%)
1 Star
23 (92%)