ED
Elizabeth D
Active since Sep 2019
22
Reviews
0
Industries
Reviews
22 reviews28 months ago
Boledi was very imformative and helpful during my concerns regarding my new policy
Boledi was very imformative and helpful during my concerns regarding my new policy. She assisted in making minor admin changes as well as getting me an even lower premium than what I was paying before. I am very happy with Miway and the service I received.
129 replies
33 months ago
SHOCKING CUSTOMER SERVICE.
I laid a formal complaint to MFC on the 11 July 2023. The first communication I got from MFC (Chantell Erasmus) was on 15 July 2023, stating the matter would be investigated and someone from MFC will be in contact with me. No one from MFC has attempted to contact me or try and remedy the situation. I sent her a follow email on 24 July 2023 and again on 26 July 2023 - to which she did not respond. She is also not taking any of my calls. It is just really shocking, quick to take your debit order each month, but when it comes to Customer Satisfaction or assisting in any regard, all you get is radio silence.
0 replies
40 months ago
GREAT SERVICE!
I booked a service with Motus Kia in Bryanston, and I was assisted by the lovely Luwaan Abrahams. From the booking, the inspection and the fetching my car Luwaan made it a seamless and pleasant experience. She is so friendly, informative and I felt she went above and beyond! The support staff were also great and added to the already wonderful service I got! Thank you so much!
0 replies
42 months ago
FAST TRACK DELIVERY
I placed an order on 21 Oct 2022 and the expected delivery was 27 Oct 2022. I somehow qualified for Fast Track Delivery at no extra cost, and it came on 25 Oct 2022. I am super happy, and the item was delivered in the morning! 10/0 great service!
0 replies
43 months ago
UNPROFESSIONAL EMPLOYEES
Good day, I have been a customer of yours since September 2020. I called into your support team on Friday 30 September 2022 after being on hold for around 6mins I got through. I am unsure of the call centre agent's name, but I advised her that her background was extremely noisy and that I could barely hear her, so I was unsure how she could hear me. She then said she would ask them to quieten down after I said thank you she hung up on me. Absolutely disgusting. I, myself work in the HR department for a Call Centre and I can assure you that my agents would never treat a PAYING customer like this? What kind of Banana Republic are you running? I want this escalated IMMEDIATELY and I was a personal apology from this rude, unprofessional employee. Thank you.
1594 replies
52 months ago
KAK SERVICES. CLUELESS STAFF. UNPROFESSIONAL DRIVERS.
What a useless courier company. I called them on Tuesday 21 December 2021 to correct the delivery address. The consultant told me the change was made. I also needed them to deliver before a certain time and they said they would do it and that I'd need to call first thing in the morning to ensure it would be done. I called them at 8am on Wednesday 22 December 2021 and had asked them to put priority delivery and they said they asked the Ops Manager and that it would be done. Come 10:30 on the same day - no contact from Fastway and no delivery. I called them about 40 times that day, speaking to a new consultant each and every time who made millions of promises and I was told a supervisor would call me back. I was on each for about 10mons at a time evah time I called and follow up on where my delivery was. I checked the online tracker and it had no updates the entire day. Come 7:30pm and I get a call from a random lady saying my parcel was delivered to her house around 6pm. So they never changed my delivery address. Each and every consultant had 2 functioning braincells and actually had no idea where my delivery was. They never put my package on priority delivery and let this woman sign and receive my package. What a bunch of useless people. The driver called me and said 'you need to fetch this delivery from X lady here is her number'. Unprofessional. Extremely unprofessional. Never ever ever again.
0 replies
54 months ago
GIVE ME MY MONEY BACK!!!!!!!!!!!!!!!!!!!!!
I attended a Bachelorette on 30 October 2021. The bill came to 5000 which was paid however I did not realise that the it has been paid in full and I paid an additional R1400 towards the bill. When I realised the mistake, I let me waiter Morne know and left my details and I was told that Beefcakes would be in contact with me. Monday came around - and NO ONE from Beefcakes made contact with me. I then emailed them and Waldo emailed me for bank details on Wednesday 3/11/2021 and asked for me bank details. Almost immediately, I gave him my bank details. I followed up again on 5/11/2021 and no response was given. I then re-followed up on 8/11/2021 and no response. Eventually I called again on 8/11/2021 and spoke to Adolf who told me to email him and to date I have had no feedback from Beefcakes and I do not have my money back from Beefcakes. I do not know what to do anymore. I just want my money back and to have this done.
0 replies
54 months ago
KAK SERVICE.
I reported my bad line on Friday 5/11/2021 (10499042). Saturday 6/11/2021 I phoned Rain AGAIN I was told to check my email and that the Networks Team would be in contact. I phoned AGAIN on Sunday 7/11/2021 and I was told that the Networks Team was off for the weekend and they'll fix my issue on the Monday 8/11/2021. This had STILL not happened. I phone Rain AGAIN on Monday and I was told that they had sent 2 separate emails, but the senders forgot to put my email address in. I am not sure how these people can expect to fix my internet issues when they cannot even enter my email address? ANYWAY - come Monday Night, my issues were STILL not sorted and I phoned them again. I actually don't know what to do anymore.
53 replies
57 months ago
THEFT. UNLAWFUL DEBIT ORDER.
Where does one even being with MTN? They are quite clearly short of cash. I opened an account with MTN on 25 May 2021. As soon as I got my sim card it stated that it was not compatible with my device so I IMMEDIATELY called MTN and MONDO to cancel and close this account and sim card. I was well within my rights to do this and did not have to pay a cancellation fee as I was with the time frame of the cooling off period. I received confirmation that the contract was cancelled and that the account was closed. However, come June 2021 MTN takes money off of my account. I then re-phone MTN and MONDO to RE-CANCEL and RE-CLOSE my account. To which AGAIN I got confirmation of such. Yet here we are, July 2021 and guess what the useless dynamic duo of MTN and MONDO have debited my account AGAIN. How useless can two groups of people be? TAKE ME OFF OF YOUR BOOKS. CLOSE MY ACCOUNT AND REMOVE ME FROM YOUR SYSTEMS.
212 replies
57 months ago
THEFT. UNLAWFUL DEBIT ORDERS.
Where does one even being with MTN? They are quite clearly short of cash. I opened an account with MTN on 25 May 2021. As soon as I got my sim card it stated that it was not compatible with my device so I IMMEDIATELY called MTN and MONDO to cancel and close this account and sim card. I was well within my rights to do this and did not have to pay a cancellation fee as I was with the time frame of the cooling off period. I received confirmation that the contract was cancelled and that the account was closed. However, come June 2021 MTN takes money off of my account. I then re-phone MTN and MONDO to RE-CANCEL and RE-CLOSE my account. To which AGAIN I got confirmation of such. Yet here we are, July 2021 and guess what the useless dynamic duo of MTN and MONDO have debited my account AGAIN. How useless can two groups of people be? TAKE ME OFF OF YOUR BOOKS. CLOSE MY ACCOUNT AND REMOVE ME FROM YOUR SYSTEMS.
0 replies
Review Distribution
5 Star
5 (22.727272727272727%)
4 Star
0 (0%)
3 Star
1 (4.545454545454546%)
2 Star
1 (4.545454545454546%)
1 Star
15 (68.18181818181819%)