PS
Pee S
Active since Nov 2019
18
Reviews
0
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Reviews
18 reviews4 months ago
Disgusting service and no accountability
I am extremely disappointed with the service from Aramex. Our order was handed over to them on 25 November, and to this day (09 December 2025) we still have not received our parcel. We have called more than 20 times, and every time we get absolutely no assistance. The staff are rude, unhelpful, and quick to shift blame — we were even told, “We are not the driver,” instead of being given real updates or support. There is no accountability, no communication, and no urgency to resolve issues. This has been a very frustrating experience, and I would not recommend Aramex to anyone looking for reliable courier services.
0 replies
4 months ago
Expired goods
The chips inside were very stale and had expired on 01 December 2025 & I placed order on 03 December 2025 I was sent expired goods. I am extremely disappointed as I paid a lot for these and I couldn’t eat them then had to throw them away after paying more than R500. I was given smaller packs (56.7g) than what I ordered that was not a problem because I got 8 packs.
0 replies
22 months ago
***** detected
I wanted to purchase a flight ticket to go to Lagos, the amount added up to 10k and when they needed to charge my account I was charged 1.4k instead of 10k (Thank God I would have lost my money). This was suspicious for me so I declined the purchase. To my surprise they have been attempting to debit my account for the past 3 days even when the purchase was cancelled. My bank kept of notifying me of *****ulent activities linked to the attempts by this company. Please be careful of them.
0 replies
23 months ago
Misplaced and cancelled orders
I ordered a parcel on the 1st May, then on the 13th May 2024 my order was cancelled by takealot because they couldn’t deliver but the item was still available online. I placed a different order on the 23rd May and chose delivery of the 25th May as it was a birthday gift & I was leaving the country. I received sms on the 25th that my parcel will be delivered and it was never delivered. When I logged into my app I saw a note that it was sent to the wrong courier facility and they did not inform me. On the 27th I had to call takealot to ask about my parcel and they told me I will get it on the 29th which is a public holiday. I explained to the gentleman that this order was long overdue and if I knew I was not going to get it on time I wouldn’t have purchased it from them. Takealot is taking us for a ride this is utter nonsense
0 replies
26 months ago
Rude manager with wrong order
I placed an order at McDonald’s in Potchefstroom (Mooirivier) I was given a wrong order. First of all I could not reach the store as the number is 1234567890 on the receipt I then called someone who stay closer to walk there. I was told I should call them as they have issues with their phones. I called and the suppose manager refused to tell me her name and told me there is nothing she can do but I need to drive back 7 km to take my correct order. Later I discovered that the name of the so called manager is Refiloe when I asked her colleagues on the phone. She then told me to sort it out with the person who gave me the wrong order. The lady who gave me wrong order her name is Unathi she apologised however she told me she can’t help me but I should drive back 7km to to fetch my correct order. To top it all they do not even have their name tags on for identification. What a horrible and rude service from the manager and this was my first time purchasing there.
0 replies
32 months ago
Expired food & managers who are rude
I purchased Provitas on the 14 August 2023. I ate 2 individually packed packets on the 15th & 16th until I started becoming sick. I looked at the package and saw that it had already expired on 14 January 2023. I went to Dis-Chem to report this incident in my sick state and i was told that they have to follow procedure to lodge an incident. I do not understand how does Dis-Chem make a client who is sick and need medical attention to wait until they have done their processes. I mean what is there to investigate if I have the receipts and I am telling them that the expired item made me feel. The manager did not care about my health but was concerned about the process they need to follow. I am on chronic medication and they did not even care to ask or be concerned how will the expired item affect me. The guy (Roland) further was proud that the expired item happened before he could work for the Potchefstroom branch, however he is currently the manager there. He could not tell me how long will the process take. I filled in the form and signed it then when I left he added more info to the forms which was not there when i signed the form. This is disrespect because i am black. I will definitely escalate the matter to my lawyers.
0 replies
33 months ago
atrocious Courier services
My parcel has been with DHL since 02 July 2023, then it arrived in SA on 18 July 2023 and was moved to customs on 26 July 2023. I have called different divisions and no one is able to assist me with my inquiry on the status of my parcel and no one can give me details of customs. This is very frustrating and their service is atrocious. To date I haven't been helped
120 replies
43 months ago
Distasteful & Rubbish service
A funeral claim was lodged on 19/09/2022 then the consultant sent a form to be populated & submitted as part of the claim process. On the 20th September 2022 the said form was send back to the consultant (Piwe Musa) & he confirmed that he received them but he is booked off sick. A follow-up was made on the 21/09/2022 & no response was received. On the 26th September 2022 the claim is still not attended to. We emailed him & he did not bother to respond until we had to send it to another consultant (Xolani) to assist. This is absolutely utter rubbish as he did not even submit the claims form to the claim department. I am not sure if 1 consultant at Hollard life is on leave should the claims not be processed until they are back from their leave? Hollard your employees can do better. This consultant could have had the decency to send the claim to their colleagues to process. It is a week later & no claim has been processed. We are again at point 1 of resubmitting all documents
133 replies
44 months ago
Negligent, Damaged luggage & not will to assist with interim solution
I received my brand new hard shell luggage bag with a huge crack & 1 of the wheels broken after my flight to Cape Town. We paid for travel insurance & seemingly no one knew how their insurance work. I reported the damage at Airlink's baggage claim desk. I later received an email stating "You may drop the damaged bag at your convenience at the Airlink office or at the Airlink counters at Domestic Departures (counters 40-46) at Cape Town International Airport." I asked them if I will have a temporary bag as I am traveling to Springbok and i do not have another luggage to put my clothes. I received the following response form the airline through Alexi stating "I am sadly informing you that we do not keep replacement bags here in CPT." I feel that since the negligence came from the airline, then they should help & come up with a solution on how as a paying customer i will be assisted in the interim. Basically what they are saying to me is that I should figure out the inconvenience they caused me & that THEY DON'T CARE HOW I CONTAIN MY BELONGINGS whereas I was grieved by their services.
0 replies
46 months ago
False adverti*****t, Pathetic Service and stealing client money
Sent someone to purchase for me a La Roshe Posay product in store on Monday 04/07/2022 as i saw it online advertised and it was on 20% promotion and the price went from R310 to R228. This promotion did not say online only but rather promotion valid until 20 July 2022. The item was sold with full price of R310 to us. When I went back to the Vyfhoek store to inquire I was told that the promotion is online only. I mentioned that but that aspect was not indicated on the website that this promotion is applicable for online purchases only. I requested my money back and the lady who assisted asked for my card I used to pay. To date (07/07/2022) i have not received my money back. i have spoken to a gentleman (Thabo) who is trying to assist me but has been failed by his own company. He calls me daily to check if i received my refund and he has made attempts to contact and email people dealing with refunds but no one is assisting him. I expected better from clicks. If I am not dealing with them falsely advertising online as the case may be, it is them sending my orders with some of my products missing, then now they seem to have graduated to stealing my money. This has caused me a huge inconvenience and loss as I had to take out more money to purchase products so long they are seating on my money
0 replies
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
17 (94.44444444444444%)