VM
Vuyokazi M
Active since Jan 2020
11
Reviews
0
Industries
Reviews
11 reviews27 months ago
Rewards refund not yet received
On the 15 Jan 2024 I found that I have a rewards refund that was due to me. Then I was required to send documents and a refund will be due in 3-4 working days. Till today I have not received any refund. I am so disappointed.
58 replies
49 months ago
Hacked/scammed MRP account
MRP does not care about its customers! A month ago I called customer care to report that there has been an unauthorised access on my account & the consultant advised that I send an affidavit n a certified ID copy to them so they can conduct an investigation. A month has passed now, with no feedback whatsoever and am concerned that this issue will hurt my credit score, because I can't make any payments into a hacked account. Please help
148 replies
50 months ago
Bad service
Hi, I am so disappointed by the manner in which Ronnies Motors Suzuki operate. On the 12 March 2022, I took my Suzuki Ertiga for a service around 7:50 am n was the first person to arrive. Other vehicle owners came in numbers after us. After some time,a driver came to take us to our destinations while our vehicles are being serviced. Hours passed,by 14:00 I decided to call and enquire,to my surprise my car was still at the workshop,not in the washbay yet and other vehicle owners has came already to collect their vehicles. How come?! So in my understanding, Ronnies Motors Suzuki only work by favours n not by "first come, first serve" policy and that's wrong!
0 replies
52 months ago
Unprocessed claim
Hi, I filled for a vehicle claim with on the 3 Jan 2022 till now,no response so on the 11 Jan '22 I decided to enquire about the status of that claim. My call wàs transferred from pillar to post that day until I called 12 Jan were I found out I didn't make any claim. What Iemas is doing is so frustrating and no one owns up to anything!
0 replies
57 months ago
Delayed payment of laybye Cancellation refund
At Hemmingways House and Home I went to cancel a laybye of a bed which I was told that they don't have R4k on their till so I could come later that day on 23 July 2021 or I'll be called for collection of my money.Time past no call whatsoever,so I decided to go there again,to my surprise they forgot about the cancellation of my laybye, they claim they don't have R4K still or I should take upon head office which a refund will be made available only after 10 days. I then was told to wait again... I don't know what is the issue with an individual asking for a cancellation of laybe or it's just a ploy to buy time,till ma laybye lapse.Please help!
0 replies
60 months ago
Bolt driver crook
I took a ride on the 27 April afternoon using Bolt by a driver named Maxwell Mazikana. Unfortunately my son left his phone on the backseat n I immediately called the driver several times with no luck. The following day he returned my call by a different number, told him about the phone n he was fully aware of the phone and promise to return it to were I work which he claimed is not far from were he lives. With countless attempts to calling him,he still has not returned my son's and it's been 3 days now and counting.Please help retrieve my son's phone from the crook!
0 replies
65 months ago
Takealot not meeting up to a promise
Hi Team, I ordered an item on Takealot.com on the 27 November 2020 and my delivery date was scheduled for the 30 November 2020 before 17:00. I waited the entire day for my delivery,it never came, I was never contacted whatsoever, so I decided to contact Takealot to let them know via email. I got a reply from Craig letting me know that my parcel is being rescheduled for 1 December and "... driver delivery will contact me prior... " Till today the 1 December no word from Craig, delivery has made it to my doorstep not even a flipping sorry for inconveniencing me in any way. I am very angry and disappointed!
0 replies
67 months ago
Shoprite mdantsane city mall
Firstly I would like to ask how the Manager keeps it together everyday with those rascals of till operators?! They so rude to customers,there's never a dull moment at all! As a result the shelf were empty @2. I feel so sorry for the manager since his no exception in receiving that kind of attitude from stuff. Is it, because his a person of colour? Pity his always humble and wanting to help customers the way he knows how. I salute you sir!
0 replies
68 months ago
Misleading, wrongly charged and refused a refund
So I laybyed these addidas sneakers which were R750 at Footgear Oxford East London,was told to pay 25% but she ended up charging me 50%(she calculated) 2/3 weeks later I came to the store to ask for a refund coz I got new sneakers (better deal), which I was told they don't do cash refund,but when I went through Footgear website this is what I found" ,ifhowever you cancel your lay buy, would like to change the shoe selected, or need extra terms to pay, we will gladly accommodate you, and we do not charge handling, cancellation fees or interest. All we ask is that you present us with the till slip, and let us know what extra period you require on your lay buy" Their many errors with ma purchase,coz she ended up giving me a wrong laybye slip when I went to ask for a refund,it was somebody's slip but again attached my proof of transaction (EFT)slip.
53 replies
70 months ago
Excellent service by a cool consultant
Excellent service by the consultant who called me, she took me through to the services which they offer and I was amazed how calm,well informed by the products she was. Pity I can't recall her Zulu name... A Mbali?
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (9.090909090909092%)
3 Star
1 (9.090909090909092%)
2 Star
1 (9.090909090909092%)
1 Star
8 (72.72727272727273%)