LB
Lee B
Active since Sep 2020
10
Reviews
0
Industries
Reviews
10 reviews3 months ago
Your "bargain" import will cost a LOT more than you think!
Meili logistics are grossly overcharging for "customs & delivery" services. In this case a package sent from an AliExpress associated supplier. This song is repeated in so many prior complaints on this forum. My advice....DONT BUY THAT BARGAIN ITEM FROM ALIEXPRESS, THEY WILL STING YOU BY 'HOLDING YOU TO RANSOM" TO PAY ******IONATE CUSTOMS FEES.
0 replies
4 months ago
AliExpress/Imile delivery, a team *******.
Imile are charging WAY over the typical import fees, for example those charged by Buffalo or Fastway. In my case R876 duty on a R1418 order. This is clearly ******ion, I await a breakdown of the charges, if not forthcoming, I'll report them to SARS for non disclosure of tax deducted. The real issue is not the duties, but the ******ionate fees charged by Imile. In my case the parcel came from an AliExpress linked supplier. This is the second case of being ********** by the AliExpress delivery service Imile. For me, never again will I buy from AliExpress, the up front price will have 50% added by the Imile *******. You have been warned daylight ******* is inevitable.
0 replies
7 months ago
Wasted my time (and their's).
After initial www/phone dialogue, and sending documentation via Whatsapp,. the buyer arrived on time for the examination/test drive. The buyer was well mannered and professional, he agreed the car was in fine condition. Then he phoned his manager to finalise a price. Obviously the manager ran some kind of history check which revealed the cars engine had been changed in 2021. The offer thereafter was frankly insulting. My problem is not that they downgraded their offer, but rather they had all information to run the check BEFORE wasting my time/petrol etc. So in my opinion Weelee's process is curious and misguided, I don't enjoy a company leading me along and then "twisting the knife" at the last moment.
53 replies
24 months ago
Gave my parcel to the post office, MINDLESS INEPTIUDE.
BUFZA6031629217YQ The parcel was transferred to a 3rd party, (speed services). Apparently delivery was attempted to my business address over the weekend. I got an SMS with payment link.... So I can pay an idiot company trying to deliver to an industrial area on the weekend????? Anyway tried to use the payment link, said will send SMS with code #. NO CODE # RECEIVED. Tried link again. NO CODE # RECEIVED. Really pathetic unacceptable situation. Why do you hand my property to a govt run company? Tried SMS'ing both Buffalo & SS tracking numbers to 35277 as per SS www. SMS not sent auto reply. Readers should also be aware that Buffalo service parcels from Banggood as well. I've had good results in the past in terms of importing stuff from BG, but this recent experience means I'll never buy anything further from these Chinese sites. They can get the parcel half way across the world, but buffalo can't even get it from the ORT airport to me. Instead they give it away to the Post Office which we all know is disfunction and *******. TEMU offer a refund for non delivery, but what's the use of using it only to go through this frustration again, might as well throw your money away! To thanks Buffalo, for throwing away my hard earned money, for not responding to my query, I join countless others on this forum in saying:- YOU REALLY STINK.
53 replies
35 months ago
Should be called NON COMMUNICA
I've placed several orders with Non Communica, their range & prices are good, coupled with fast delivery to my jhb location. Anyway, as seems to be the trend in their 1 star rating, their customer service is simply non existent. My other suppliers such as DIY Electronics & Netram, have both responded & refunded to resolve some recent issues. Anyway Non Communica.... Be careful about ignoring your customers, they are more connected than ever before, your disgusting attitude will catch up with you sooner or later!
0 replies
46 months ago
A truly pathetic & futile effort at on line commerce, completely unable to communicate with paying customers. Rather go straight to Takealot.
Order MAK3694254 Placed on 28th June, writing this on 12th July, 2 items on order, one delivered next day, still await the 2nd item (major value item). Phoning Makro is completely futile exercise, they refer u to their WhatsApp robot, which says order received by them but no indication (hope) of when they may trouble themselves to deliver to me! Waiting for an operator was also a complete waste of my time & money, after providing ref # took so long to respond that I ran out of airtime. Why are Makro even bothering trying to compete with Takealot when they are completely outclassed, unable to communicate, and just exposing their low life ineptitude when it comes to delivering the goods? Makro I use to respect you, but these days I wonder if you have scammed me? Give up on online if u cant do better than this!
134 replies
46 months ago
Try getting off this sinking ship. Once the have you on debit order they will bleed you dry.
Tried twice to cancel our subscription, in both cases with "assistance" from the chat line. Most recent experience was that I can expect a whatsapp as confirmation of this half hour exercise in extreme patience waiting for intolerably long responses from the agent. When advised of Whatsapp notification I was suspicious & demanded a reference #. Agent cut off at that point. Of course we still await the promised Whatsapp. The fact is DSTV are month on month cutting out the better channels BBC Brit & E-Movies being examples yet charging ever increasing prices for the so called "premium" service. Believe me you are being thoroughly, and comprehensively ripped off by Multichoice. This is confirmed by the recent staff cuts based on declining subscriptions. So no wonder they are "stringing clients along" when they want out. Highly unprofessional & unethical policy from a company that is hemorrhaging and desperate to bleed their existing clients dry. Maybe DSTV would be well advised to stop cutting out the good stuff, & spend less time blowing the wind up their own sails (self advertising). I'm tired of your pathetic games, I will succeed in getting your claws out of my account, and when I do good riddance.
134 replies
46 months ago
A pathetic company full of spineless, faceless, and consistently incompetent staff.
I'm really at a loss to understand the depth of incompetence and ineptitude that persists within Momentum. I hope you are proud to work for Momentum, but in my experience & opinion they have no regard for customer service at all. I'm really sick & tired of your "communication methods" no reference numbers, a different idiot every time. The only thing consistent is the lack of action! You clearly are not interested in taking my RX Million life savings, tomorrow I will be contacting ABSA & FNB with a view to placing these funds with one of those institutions. They at least have real people with real contact details, that I can sit face to face with. Good luck with your "customer isolation" methods, thanks for ignoring me. Lee Bonney
268 replies
47 months ago
They went the extra mile for me.
Right from the start, I could see that Tommy Martin was a cut above your average dealership, polite staff, and a lot of attention to detail regarding procedures and paperwork. About a month after the sale I discovered the car was not exactly in line with the advertised specification, not a "deal breaker" but irritating. After discussing this with Mr Vivion Smith we agreed on an amicable solution. Many dealers would have simply undermined or dismissed my complaint, but Tommy Martin really came through, you can buy with confidence from these professionals.
0 replies
68 months ago
Licence renewal took so long I had to pay a fine!
Paid for a vehicle licence renewal, status was "awaiting documentation". Took weeks for Paycity to tell us the specific problem with the docs submitted. Corrected documents submitted straight away. Now had to pay a R170 fine for late payment. It was Paycity who were late not me, but I have to pay for their ineptitude, lethargy, and inefficiency!
53 replies
Review Distribution
5 Star
1 (10%)
4 Star
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3 Star
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2 Star
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1 Star
9 (90%)