BJ
Bonolo J
Active since Sep 2020
14
Reviews
0
Industries
Reviews
14 reviews15 months ago
27 days later,still not delivered
27 days,my order from clicks still not delivered,why don't u keep it and give me my money back since since u don't see ke importance of delivering my staff,or just close down ur business because u are ***********,nxa
0 replies
15 months ago
No refund NO RETURN
Few of my items were canceled on the 7th of January "due to stock"even today,still waiting for a refund...makro app is back u can't do anything about this I also locked a return for ream white papers,I was told I have to pay the courier to fetch them from me,still no one has contacted me regarding this,next thing their 14 days will be over and they will come up with an excuse,I tried Facebook in them they ignore my messages,DONT BUY FROM THEM ONLINE
53 replies
15 months ago
Bad service
20 days waiting for my online order. Send emails Facebook messages,even requested a refund coz clearly they are failing to bring my order,my baby has ran out of nappies,now I have to buy another pair and baby food while waiting for that...m very disappointed
0 replies
16 months ago
No Delivery
They don't even deserve a star...I bought a dining room suite online on the 2nd of December 2024,it took them weeks to acknowledge receiving the money,by that time,the Suite was out of stock in all their branches, the branch manager at Westgate where I believe it's their headoffice promised me that they will receive new stock on the 19th of December 2024 and I will get my suite on the 20th of december,but because I knew she was just dragging time,I asked for a refund...now she is ignoring my calls n she blocked me on WhatsApp...0 customer service,that Manager Sindi,has no clue about he stock...I wouldn't recommend this franchise to anyone,their communication is poor
0 replies
25 months ago
CASH BACK
I am writing this with a heavy heart n anger that after 3 year with IWYZE only now they tell me that I did not take out Cashback,their consultant didn't even let me know about this option,so I thought it is an auto thing that if u don't claim u get it,so since we'll they made it clear that I won't get a penny from them,I am leaving that insurance,wasted my money on this policy,nxa
159 replies
28 months ago
Poor service
I ordered online on the 23rd of November,no tracking number was send until I inboxes them on FB,had to follow up 3 weeks later they tell me that they were hijacked...such a big brand with such a disgusting service,they don't communicate with the customer,they only reply wen they want to...they must just hurry with the refund,the kids wont have anything to wear for Christmas,I hate this store with all my heart
187 replies
41 months ago
Poor service
They don't even deserve 1 star...ordered from adidas 2 weeks back, they keep sending me message that they can't find my address I called them to ask them to deliver at work,they took Mt order to Rusternburg,u hate their pathetic service
0 replies
52 months ago
Still waiting for refund
I ordered 2 kids T-shirts online on the 11th of Dec...on the 23th they cancelled my order during to stock and requested my banking details for refund,till today I have not received my refund,I sent them email and Facebook message,nobody got back to me to explain when I would be receiving my money back,ur customer service socks mann,really...
106 replies
52 months ago
Order cancelled at the last hour
They don't even deserve that 1 star I placed an order on the 11th of Dec,got an email confirming my order...days passed and I tried to track the order,I emailed them asking them to track it for me,they send me a reply with their logo,I called them,they told me that my order hasn't left the warehouse,they will escalate my query to customer service,this was on Tuesday...Today,on Thursday!2 days away from Christmas they send me an email that they are refunding me,like?on the last hour? I am furious,what will the kids wear on Saturday....Studio 88 is unprofessional and know nothing about customer service Do they not monitor how much stock they have before taking more orders...this was the 1st and last time buying anything from ur online store,it's pathetic
53 replies
61 months ago
Perfect dealz n aramex = useless companies
The only reason I keep buying from this so called company is because they never deliver all the items and they issue this vouchers to use for that amount,but their service is sooooo poor like I dont want anything to do with this store...now my parcel has been with their useless courier (aramex) since the 4th of April...both companies should close down,useless
53 replies
Review Distribution
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1 Star
14 (100%)