Tayla V

Active since Nov 2020

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Industries

Reviews

24 reviews

7 months ago

SissyBoy South Africa is a ****!!!!!

*Subject:* Formal Complaint – Unacceptable Delay in Processing Refund (Now 35+ Days Overdue) I am writing to lodge a formal complaint regarding the complete failure to process my refund request, which was approved on 04 December 2025 Order / Transaction ID: SBJ507006 & SBJ506791 Despite multiple follow-up messages / DMs / emails sent on the following dates: - Email : 21 December 2025 - FB DM : 30 December 2025 - Phone Call: 05th January 2026 I have received either: - complete silence, - vague promises of “soon” / “processing” / “this week”, - or outright ghosting, for *more than 35 days* (well beyond any reasonable 7–14 business day refund processing period). This is not a minor inconvenience — it is now bordering on theft of funds. I paid in good faith, the service/content was either not delivered as promised, not to the agreed standard, or I exercised my right to cancel within any applicable cooling-off / return window (or per your own advertised refund policy). You have now held my money without justification for over a month. I demand: 1. Immediate processing and issuance of the full refund in the original amount and to the original payment method 2. Confirmation of the exact date & time the refund will hit my account. 3. An explanation in writing for why this has taken over 35 days when your policy / platform rules clearly state much shorter timeframes If I do not receive: - full refund + confirmation - OR a very convincing explanation with a firm same-day / next-business-day resolution by 20th January 2026 I will have no choice but to escalate the matter through the following channels: - report to the Financial Sector Conduct Authority (FSCA) / South African consumer protection authorities (if South African based) - public documentation of the entire interaction history (screenshots, timestamps, messages) on relevant forums, review sites and social media I would strongly prefer to resolve this privately and quickly without needing to take any of those steps. Please treat this as *urgent* and respond substantively within *48 hours*. Yours faithfully / Disgusted former customer, Tayla Email: *** Phone/WhatsApp (optional): ***

0 replies

Afrihost.com

9 months ago

Useless Afrihost customer service

Don't bother with Afrihost, the one thing they claiming to excel at is customer service, yet they are completely useless and REFUSE to send a technition to your house to sort out whatever problems there are..

0 replies

Telkom

12 months ago

Horrible service from Telkom Gallaria Mall

Horrible service. My mother went to purchase 2 x unlimited monthly data deals. Ash who assisted was very arrogant towards my mother and myself. My mother asked him to please ensure to not load both deals on the same router. He said to my Mother that if she can get the system to run faster she can try as he is waiting for the system. He pointed out that my mother must look on his screen. I asked him to please confirm the number with my Mother because she doesn't have her glasses with her. He asked me if I would like to take a seat so that he can continue to work. I was having my daughter on my back as she was tired. We had been waiting long. At the end I took a pen and asked his name to write it down on the customer copy slip from the card machine. Ash jumped off his seat and went off at me. saying that the slip is his and I have no right to take it. The slip clearly says customer copy. Now today my mother noticed he loaded the bundles on the same router. So was that done deliberately? The cherry on the cake is the fact that the Manager Spongi was busy assist a client right next to him and the claims to have not noticed anything. She did not even ask what happened. Only said that she is busy with a customer so she cannot attend to the matter. To add to this matter the Manager didn't want to give me her name. I had to ask another Telkom employee.

0 replies

takealot.com

26 months ago

TAKEALOT HAS TURNED INTO A ****! Do not waste your time

Waiting for Refund and getting no feedback from Takealot I ordered a Frist Aid Kit and a fire extinguisher was delivered, I informed Takealot and requested for the correct product to be delivered. They Collected the incorrect item and sent the correct item to a pick up point instead of delivering to my address. The pick up point is 183 Km away from me. I informed them and they said they will have to cancel and refund. Since then I have been waiting for my account to be credited. Last correspondence from them was on 08 June 2024 since I have sent an email and have been ignored.

0 replies

FNB (First National Bank)

27 months ago

Excellent service from Michelle De Beer

The best service from Michelle De Beer at FNB Port Shepstone. I have been to other branches all over, from Gauteng to Mpumalanga and KZN... but Michelle exceeds my expectations by far, her dedication is impeccable and she truly is a valuable asset to FNB Teller department.

1 reply

Absolute Pets

27 months ago

Absolute Pets Shelly and South Coast Mall

Always Happy, my favorite pet shop... Talk about team work, No matter which branch I go to service is always guaranteed, and with a smile.

0 replies

Petworld

27 months ago

Happy Customer

Wonderful service received, affordable prices and delivery to your door. and love the loyalty program.

1 reply

Multi Furniture and Appliances

28 months ago

Horrible Service stay away!

Online is horrible, will never support MFA again. Delivered not only the incorrect color but with missing parts, takes days to respond via WhatsApp, do not answer telephone calls. Online department is based in Marburg went in store to confront online face to face and they cannot even stand man, they blame shift other collogues.

1 reply

The Mattress Warehouse

30 months ago

The second order was...

The second order was very happy with their services

1 reply

MTN South Africa

32 months ago

Hoax of a Black Friday Deal, Selling under false pretense and employees are not doing their job.

We Purchased the R 399 wifi bundle and as it was a Black Friday special we are supposed to get a free 12 month Disney plus subscription, up till to date a month later still have not received anything we have been to the branch where we Purchased at South Coast Mall the Employee G and Manager Sizwe has been of no help. Honestly Will be taking my router back for a refund what a *******. it has now cost me Diesel up and down numerous telephonic calls and for what?

0 replies

Review Distribution

5 Star

7 (29.2%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

17 (70.8%)

Tayla V

Reviews

SissyBoy South Africa is a ****!!!!!

Useless Afrihost customer service

Horrible service from Telkom Gallaria Mall

TAKEALOT HAS TURNED INTO A ****! Do not waste your time

Excellent service from Michelle De Beer

Absolute Pets Shelly and South Coast Mall

Happy Customer

Horrible Service stay away!

The second order was...

Hoax of a Black Friday Deal, Selling under false pretense and employees are not doing their job.

Review Distribution

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