Active since Nov 2020
They called me to help me get out of debt review. After submitting my debicheck and documents, they don't take my calls or respond to emails regarding the next steps of legal process. They don't give feedback on the application as well.
They have stopped my package that i bought online from China 2 weeks ago and to date I have notbheqrd from them
I ordered items 3 weeks ago from them and to date have not received the items. I paid them and then customs but still the package has not arrived. Their tracking tool is not very user friendly
I did new assessor applications and everything went through but now we are waiting over month for feedback but no one gets back to use when we enquire. Our organization also app**** for an extension letter of our legacy qualifications and to date have not received it. We keep getting pushed from pillar to posted and now that we have learners to put through to exit verification, we can't because our the seta being unhelpful.
They have poor communication and service delivery. I have been waiting since January for desktop evaluation of my documents for accreditation purposes and to date have received no feedback. I tried calling and emailing but with no luck and no responses. They don't follow their own policies. They really cost training providers clients and loss of business and money. We send emails and get no replies. We call and get transferred by reception but then after a few seconds the call drops on every occasion.
They have poor communication skills, from the ETQA specialists, to the ETQA Manager and even the TETA regional head. Our organisation has been waiting three months for our extension letter from TETA. We tried on many occasions to get it by calling them, emailing them, meeting with them but to no avail. Nobody at the seta seems to care that they are costing training providers money loss with their communication issues and ethical issues. We have spoken to Mandla Ngobeses, Sandy Ndlovu, Shantal Maharaj, Happy Mafundi and Qinisile Khanyile and none of them have assisted us to date. Its been 3 months of constant communication.
I had an issue with my car battery not charging and when I called these guys. They managed to get someone out to me within half-an-hour. The guy came checked and charged my car battery and solved my issue with advice. Even after the case was resolved, the AA called me to check if everything was sorted and I'm happy with their service.
My car is not even a year old and I have already been experiencing problems with it such as shuddering noises, etc. When I took to the Mazda Umhlanga dealership they told me that there isn't anything wrong with it. Also, just yesterday my car, which us supposedly a brand new car has battery that doesn't want to work. I used the car on Tuesday and it was fine. I made sure that when I switched the car off, that nothing was left on to save battery power. I tried to start my car since yesterday morning, only to find the battery stone dead. I called the dealership but they told me that I van only sort this out with roadside assistance. So, I tried calling the number on the warranty book several times since yesterday but nobody answers the phone, there is only a voice-mail to send messages but that to nobody responds to the messages. I even sent an email but that also falls on deaf ears.
I visited the checkers hyper gateway mall store on Monday- 04 March 2024, at one of the tiles there were ****roaches running around and the cashier and other people took no notice of them. For me that is disgusting to have in a grocery store. Also, on 25 February 2024, I bought a pocket of potatoes from the store and when I opened it a day later, I found half the pocket was rotten and not to mention that all the pockets of potatoes in the store were wet.
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