MM
Mathusela M
Active since Nov 2020
47
Reviews
0
Industries
Reviews
47 reviews3 months ago
Terrible Company. @temu consider a new partner
I really wish @temu_africa would consider using alternative courier services. @Fastway_SA has been extremely disappointing. They repeatedly claim they “could not reach the recipient” as an excuse to avoid delivering parcels — which is simply not true. This is now the second time this has happened. I work at a business school with a fully staffed reception, open during business hours. No one came to reception, no delivery attempt was made, and no call was received — yet the system is updated to say delivery was unsuccessful. This is misleading, unprofessional, and unfair to customers who have done everything right on their side. If couriers can casually mark parcels as undeliverable without even attempting delivery, it completely defeats the purpose of online shopping. Customers deserve honesty and accountability, not false delivery reports. Temu, please take this feedback seriously — your service reputation is being undermined by unreliable last-mile delivery partners.
0 replies
6 months ago
⚠️ A Warning to Anyone Considering Moving into The Falls Lifestyle Estate 2 (Afhco)
I recently moved into The Falls Lifestyle Estate 2 in Little Falls, managed by Afhco, and I deeply regret my decision. A few nights ago, while I was asleep, there was a violent fight between a couple in the complex. During their altercation, an object was thrown and landed on my car, causing damage of around R5,000. I only discovered this the following morning — security never informed me or took any steps to alert me about what had happened. When I contacted the complex manager, Stephan, I was told that Afhco has a disclaimer stating that residents “enter at their own risk.” I made it clear that I wasn’t asking Afhco for money — I just wanted the details of the people responsible so I could open a police case. Instead, I was referred to Afhco’s so-called customer care team, who have not responded at all. Beyond this incident, there are serious issues with the estate’s management and safety: Parking bays are not allocated to units – it’s a first come, first serve situation, which constantly causes frustration among residents. There are no speed humps, and cars often speed past while you’re reversing, creating a dangerous environment for both residents and children. Security communication is poor, and accountability is non-existent when incidents occur. I will be moving out as soon as I find alternative accommodation. If you’re considering renting or buying in this complex — please think twice. You truly live here at your own risk, and if something happens, you are on your own.
390 replies
6 months ago
Phone Contract
Please kindly advise how long it takes after applying for a phone contract online and submitting supporting documents to get feedback
159 replies
7 months ago
Poor service
Went to view an apartment at Orlando towers and the person assisting respond to WhatsApp in two days, gives incomplete information. And unhelpful, no responses, avoid them at all cost.
0 replies
8 months ago
Unacceptable and highly unprofessional behaviour
I have been requesting the R99 tracking device, yet every time I insist on the basic option, I am aggressively pushed toward the more expensive package. The moment I make it clear that my car is not high risk and I only want the basic plan, they abruptly drop me and refuse to assist further. This is unacceptable and highly unprofessional
3 replies
11 months ago
Request for Escalation Contact – Urgent Assistance Required
Good day, I hope this message finds you well. I kindly request your assistance in providing the contact details of a person I can escalate this matter to, as I am not receiving any support from the collections company. I had agreed to a settlement with Daly Credit Corporation regarding my FNB credit card account. I have since paid the agreed amount in full. However, Daly is no longer responding to my communications, and I have not received a paid-up letter. Furthermore, my account continues to reflect as outstanding, and the discounted amount is incorrectly being shown as still owed. This situation is very frustrating, and I would greatly appreciate any assistance or guidance on how to proceed with resolving this matter. Thank you in advance for your support. Kind regards,
106 replies
12 months ago
Credit report
I would like to request my credit report, I have sent numerous emails with no help. I have a passport and the online platform does not allow us to enrol ourself online.
58 replies
12 months ago
Urgent Assistance Required: Credit Record for Foreign National
Good day, I am a foreign national currently residing in South Africa and have been trying to obtain assistance with accessing my credit record. Unfortunately, the online platform does not allow passport holders to self-register. I have sent numerous emails regarding this issue but have not received any response or support. Could you kindly advise how I can be assisted with this matter? Your urgent assistance would be greatly appreciated.
58 replies
13 months ago
Urgent Escalation: Payments Not Captured by DalyCreditCorp
Dear FNB Team, I hope you are well. I am currently repaying my FNB credit card through DalyCreditCorp, but I am facing serious issues with how my payments are being handled. Despite making payments, they are not being captured at all on their system, which continues to show that I have not paid. I have tried multiple times to contact DalyCreditCorp via phone, WhatsApp, and email, but they do not respond. This lack of accountability and transparency is extremely frustrating and demotivating, as I am committed to settling my debt. Given these ongoing challenges, I kindly request that FNB consider using a different collection company. Additionally, I would like this matter to be escalated for urgent resolution, as it is unfair for payments to go unrecorded despite my compliance. Please assist in resolving this matter as soon as possible. Let me know if you require any further details. Looking forward to your prompt response. Best regards,
53 replies
14 months ago
Follow-up: Lack of Communication
Dear Standard Bank, After a decade with Capitec, I decided to move to Standard Bank with the expectation of a higher level of service. Two weeks ago, I was assured a dedicated banker would reach out to me. Unfortunately, I have not heard from anyone. This lack of communication is extremely disappointing, and I'm beginning to question the value of the services I'm paying for.
268 replies
Review Distribution
5 Star
2 (4.25531914893617%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (6.382978723404255%)
1 Star
42 (89.36170212765957%)