KR
Karisa R
Active since Dec 2020
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Disappointing Mother’s Day Experience – Poor Service and Untidy Food
Extremely disappointed with my experience at Fishaways today. I placed my order at 2:30pm for collection at 3:15pm, but when I arrived at 3:30pm, my order had not even been prepared. The staff member assisting me said she had just started her shift and knew nothing about the order. There was no apology, no urgency, and I was simply told to wait another 10 minutes. When I finally received the meals, the presentation was shocking. The food was packed carelessly, the chips looked overcooked and dry, and the portions between the two boxes were completely inconsistent. One meal had barely any rice or chips compared to the other, and overall the food looked rushed and unappetising. What made this even more upsetting was that this was meant to be a Mother’s Day supper. Instead of enjoying a special meal, I was left frustrated and disappointed by both the service and food quality. Definitely not the standard I expected.
0 replies
2 months ago
Extremely poor service – no accountability between store and call centre
I am very disappointed with the service from Nando's. I’ve been trying to change my order from collection to delivery, and what should be a simple request has turned into a frustrating and time-wasting experience. The store tells me to contact the call centre, and the call centre tells me to contact the store — with neither taking responsibility or offering a solution. I have spent over 20 minutes on calls, going back and forth with absolutely no assistance. This lack of communication and accountability is unacceptable. It feels like no one is properly trained to handle basic customer requests. As a paying customer, I expect efficient service and clear support — not to be passed around with no resolution. This experience has been extremely disappointing and reflects very poorly on your customer service standards.
1 reply
27 months ago
Amazing service and good
Grimaldis umhlanga at the pearls . My first visit and definitely not my last ! From the service to the food . Everything was beyond out expectations. My partner actually made a reservation at the wrong branch ,but this branch still accepted us and make a space . We wil definitely be back .
0 replies
28 months ago
STAFF NOT TRAINED
Studio 88 KwaDukuza (stanger). DATE : 28/01/2024( Just after 10am) I went to return and item purchased at a different branch (because i was in that area) . The cashier first stated ,I need to return where I bought from . Then they had no money in the till. I then asked him to refund my card because that's how I purchased the items . He did not know how to do It. This is such an inconvenience!!! Why have branches all over if we aren't able to do this???? Please TRAIN YOUR STAFF !!! This shop will probably be my last resort for shopping from now onwards..!
5 replies
29 months ago
TRAIN YOUR STAFF
KFC STANGER (KWADUKUZA) - HULLET STREET. I'm so tired of this branch and not knowing how online orders work and their unprofessional, arrogant, under trained staff !!! Each time I complain I get an email saying my complaint was resolved!!!! Yet no one contacts me !!!!
0 replies
32 months ago
POOR STAFF TRAINING .
Bp ballito (simbithi). The staff don't know what's going on . There's no proper system going on . They just make you run around In circles for things !! One person just didn't want to help me . He made me walk up and down and wait for another staff member whereas he was standing and doing nothing . Absolutely terrible service I would not recommend or be going back here .
1 reply
43 months ago
MUST VISIT!!
Such pleasant, friendly, vibrant staff. Food is amazing! Love having my breakfast with a view of the ocean.
0 replies
58 months ago
Good service
Mr price Ballito Always a pleasure shopping there, with a wide variety . Pleasant and helpful staff.
0 replies
60 months ago
Good quality and service
Always a pleasure shopping at Truworths. Customer service has always been good. Stanger and ballito great team ! The quality of the clothes are lovely.
1 reply
63 months ago
Excellent service
Placed my first order with Netflorist and their team is absolutely efficient ! I asked if my items could be delivered early and they did just that with no hassle at all ! #netflorist Durban ❤
0 replies
Review Distribution
5 Star
9 (64.28571428571429%)
4 Star
0 (0%)
3 Star
1 (7.142857142857143%)
2 Star
0 (0%)
1 Star
4 (28.571428571428573%)