TM
Thando M
Active since Dec 2021
14
Reviews
0
Industries
Reviews
14 reviews3 months ago
******** Charges by Tracker - Compliant
Dear, I'm writing to report Tracker, who are charging me for a non-functional tracker in my written-off vehicle. Despite my car being in an accident, they're demanding payment for cancellation fees I wasn't informed about. When I inquired about cancellation, they cited terms and conditions I never received. No one disclosed these fees over the phone, and they won't share them via email. This is a clear breach of the Consumer Protection Act (CPA), Section 22, which requires clear disclosure of terms, conditions, and penalties. As per Section 5(2)(d) of the CPA, consumers have the right to receive accurate information about goods and services, including fees and charges. Tracker's failure to disclose cancellation fees upfront is unfair and unreasonable. I request: 1. Waive the cancellation fees. 2. Cancel the contract without penalty. 3. Provide written confirmation of cancellation.
109 replies
7 months ago
Shocking Service and Privacy Breach by Discovery Insure
Discovery Insure has proven to be one of the most frustrating and unprofessional service providers I have ever dealt with. My claim is now on day nine with no progress and no proper updates. Instead of resolving matters, Discovery chooses to improvise and delay. I was shockingly asked by Maria Fourie to provide my Apple ID credentials to confirm the status of my ****** devices — a blatant breach of the POPI Act and my right to privacy. On top of this, I was inexplicably asked for my vehicle tracking details even though the theft had nothing to do with my vehicle. These irrelevant and intrusive requests are not only ******** but clearly designed to stall the process. To make matters worse, Discovery has insisted on a second interview with their claims consultant while my claim sits with the fast - track department, where the advertised turnaround time is 48 hours. We are well past that, which makes their promises nothing more than false advertising. This endless back-and-forth has caused me undue stress and wasted valuable time. Discovery Insure’s conduct reflects a complete disregard for their clients. Frankly, it’s no surprise they are sitting at a poor ranking — this experience has shown me exactly why. Clients deserve efficiency, professionalism, and respect. Sadly, Discovery Insure has failed dismally on all fronts.
0 replies
7 months ago
Disgusting and Disappointed Service - No Sense of Urgency Whatsoever
I am utterly disappointed and frustrated with Discovery Insurance. After experiencing a ******* and significant loss, I have been forced to jump through endless hoops to get my claim processed. Despite having provided all necessary documentation initially, I was asked to resubmit the same documents. What makes matters even worse was that my claim was put through to the Fast Track Claims department yet it has been a full 5 days and I have not been given any kind of feedback. I cannot get ahold of my claims advisor and the consultants cannot provide me with any kind of feedback. I actually have not been treated this poorly before. I choose Discovery Insure because I had heard amazing things about them but the service they have given me is rather shocking. To say I am disappointed is putting it very lightly
848 replies
11 months ago
Utterly Disgusted with ClearScore’s Service
I am writing this review to express my absolute dissatisfaction with ClearScore. The manner in which my case has been handled is nothing short of disgraceful. I have logged multiple, multiple requests to have my credit score rectified on their platform — in line with the correct Experian score — and yet, the issue remains unresolved. To make matters worse, I was told that an agent would get back to me only by the 2nd of June. That is completely unacceptable. I cannot, and will not, wait another three weeks just to get a response. This lack of urgency, accountability, and basic customer support is utterly disappointing. ClearScore has failed me, and I have lost all confidence in their service.
0 replies
15 months ago
SORRY EXCUSE OF A RENTAL COMPANY
WOULD NOT TOUCH WITH A 10 FOOT POLE RentalsDotCom Ballito is the absolute worst rental agency you can ever use. I rented a unit from them on a 12 Month lease, for the duration of that 12 months my agent was practically unreachable. She was basically nonexistent, few months down the light the lights in the apartment tripped and the main switch kept tripping, we had to jump through hoops just to get an electrician to come fix it .. That was when the decision to move and never look back came about .. When it was time to move, we spent 6-8 weeks requesting the paint code for the apartment to ensure that everything is put back the way it originally was - to no surprise once again there was no paint code received, and the agent told us to leave the unit as is during our exit inspection .. 3 days later they had miraculously found the paint code and now want to bill us after stating that we can leave the unit as it .. RENTALSDOTCOM is a sorry excuse of a rental agency, they do not care for the wellbeing of the tenants as they don’t see us as the clients (as stated by their employee)
56 replies
15 months ago
DO NOT TOUCH WITH A 10 FOOT POLE
RentalsDotCom Ballito is the absolute worst rental agency you can ever use. I rented a unit from them on a 12 Month lease, for the duration of that 12 months my agent was practically unreachable. She was basically nonexistent, few months down the light the lights in the apartment tripped and the main switch kept tripping, we had to jump through hoops just to get an electrician to come fix it .. That was when the decision to move and never look back came about .. When it was time to move, we spent 6-8 weeks requesting the paint code for the apartment to ensure that everything is put back the way it originally was - to no surprise once again there was no paint code received, and the agent told us to leave the unit as is during our exit inspection .. 3 days later they had miraculously found the paint code and now want to bill us after stating that we can leave the unit as it .. RENTALSDOTCOM is a sorry excuse of a rental agency, they do not care for the wellbeing of the tenants as they don’t see us as the clients (as stated by their employee)
0 replies
24 months ago
Sorry excuse of an insurance company.
I have been insured by iWyze for a couple of months now in fact almost a year now. I have vehicle insurance with them and just like everyone else I was hoping that I would never need to claim however the unfortunate happened on the 12th of April. I filled the claim on the 13th which was on Saturday. My premium was late but was still within the grace period as stipulated by their contract/policy document. According to the policy document that I was sent and is available on the iWyze site - they do not debit on weekends or public holidays they automatically roll over all debits to the following week (first working day) they also stipulate in the document that they allow for debit order EFT's which I had requested but was told that iWyze does not allow for EFT payments. Now the question that I have is, why are they going against their conditions that they had so clearly laid out. I am beyond applaud at their service towards me in this time. I have subsequently laid a compliant with the ombudsman and I will be following that very closely. I have spent the better day running after them trying to get clarification on exactly why they went against their documents. Some of their call centre staff is absolutely clueless and would be interested in finding out what they are trained to do.
106 replies
29 months ago
WORST SERVICE
I paid up my credit card in October and immediately sent an email to the bank with my paid up letter and requested that they close the account. I’ve since recieved 4 calls from a collections representative from Standard Bank daily since the beginning of November I’ve sent 7 emails to said Card collections company (MBD Inc) nobody has been able to give me any response other than “We will log a query” this is absolutely ridiculous because the amount keeps accumulating as they have not closed the account as yet.
516 replies
40 months ago
Disgusting Service ! Trying their level best not to do their job.
I bought a pair of AirPods Pro in January 2022, few months went by and the audio starting being faulty and got to a point where it would be completely destroyed. The case could no longer hold a charge often I would remove it from the charger and it would shoot back down to 0%. December 2022, I went to my local iStore and asked them to send them in for repairs after also reading up that this is a common problem with the AirPods Pro Gen 2. The technician also confirmed this to be true and went on with the process of sending them for repairs. I later received communication (from the Core Service team) that my AirPods have failed both audio tests and that they will be need replaced and according to them it’s an out of warranty job despite the AirPods being checked whether they’re still on warranty or not. They have been making me jump through hoops to prove that the AirPods are still in warranty to a point of requesting a tax invoice which I submitted but they’re still trying to find loopholes out of nowhere! I have received the worst possible service and it has been horrible enough to convince me never to buy an Apple device ever again ! It has been absolutely atrocious service. I would not recommend the Core Service Group to my worst enemy!
0 replies
45 months ago
Horrible service
The worst service I’ve ever experienced. I wouldn’t even recommend this bank to my worst enemy! They don’t bother explaining things to you as a client, they hold your funds and you have to jump through hoops to get them cleared! They don’t care about their clients. Disgusting service!
402 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
12 (85.71428571428571%)