BG
Bilkish G
Active since Mar 2022
13
Reviews
0
Industries
Reviews
13 reviews18 months ago
Checkers Malvern,Queensburgh
I purchased at Checkers Malvern a week ago and was told by the cashier to go to another store to collect the mini groceries or come back to Malvern store the following day to collect and I then asked her if arrangements need to be made prior to going however she was very rude and not interested to assist, I proceeded to the managers podium and spoke to Zeenith the regional manager who advised me that Malvern store was not recieving stock the next day nor was it possible to go to another branch, she then called for Roshnee store admin manager who took my details and was to contact me personally when she had mini's available from another store or Malvern branch. A week has passed and i have been trying to get into contact with Zeenith and Roshnee but I have only got to speak to Jabulo and Zibo who was of no assistance after requesting the required people to contact me that was not done,Checkers have created a craze with these mini's and fail drastically to deliver,they have schemed customers to purchase and now cannot provide,this is *****.Are the staff taking these mini's for they own usage or has it been ******?Checkers Malvern/Queensburgh i want ANSWERS!
53 replies
22 months ago
URGENT REFUND OF CANCELATION OF PAW PATROL SHOWFROM TICKETPRO
After purchasing online tickets from Ticketpro a show has been canceled and clients have been informed to await payment and not to contact ticketpro as the refund will be done automatically, It is now Three weeks and I have recieved no feedback or refund after attempting to contact ticketpro via email,telephonically and an online enquiry to Ticketpro. I require urgent feedback of the payment status from ticketpro.
0 replies
24 months ago
Nedbank cards
: <clientfeedback@nedbank.co.za>, <customercare@ccdcouriers.co.za> My cards have expired since May 2024 and have been liasing with ccd couriers and nedbank call centre since 22 April 2024. I had requested home delivery and upon enquiring off non delivery I was advised it has been delivered to the Queensburgh branch on 26 April 2024 since then I received sms's from ccd off delivery being done to the branch upon enquiring with the call centre I was advised to collect at the branch after 3rd May 2024 and today I recieve an sms off home delivery. I am informed off the branch in Queensburgh being reopened however they do not accept telephone calls and why are they not fully functional to assist? Upon calling ccd couriers now I am advised the cards lay at they offices and I will recieve feedback from Cynthia tomorrow at 9am as she does not know when and where the delivery will be. This service is totally unacceptable. I am being inconvenienced consistently from Nedbank and ccd couriers and recieve no professional assistance with the status off the cards. I will not bare the cost off this expired or delivery off these cards. I require urgent feedback as I need money to survive. Should Nedbank not be able to reach customer standards please advise so I can move over immediately to a more efficient bank. Regards Bilkish Gaffur
0 replies
28 months ago
Nedbank Insurance Unreliable and Poor Service Delivery
Nedbank Insurance is the worst company to put your trust in. Expect nothing but dissapointment. Since inception of quotation the sales consultant Okuhle discussed information and provided different information on my policy document to suit herself, her senior Sheldon Naidoo assisted but could not explain the negligence. Upon requiring assistance at the claim department i am questioned if I am Insured with Nedbank direct or Auto and General which I was not advised of the underwriter since inception of policy. After much difficulty of registering a claim I am advised of turn around time being 20 days! This service delivery is not acceptable. I have sent emails requesting to gain assistance however once Nedbank receives the sale no senior or director takes care of the after sales. No other Insurance company is as *********** and unreliable as Nedbank Insurance, assistance is recieved immediately from the relevant department or service provider once a claim is registered NB.Be sure to request the discussed quotation in writing before accepting the policy.
0 replies
30 months ago
Makro Water
I purchased makro branded water and upon drinking the water it does not taste good for consumption. Makro needs to inform clientele of the change of products in terms of packaging as well as the nutritional information on the bottles differ to the old product. The taste of the new Makro water does not taste good for consumption. Where is Makro sourcing they water from? The public needs to be aware should Makro not comply with safety consumption standards.
262 replies
31 months ago
Mangwanani Reservations
I purchased vouchers to utilize at Mangwanani Sibiya, upon making contact to make a reservation i was advised the vouchers cannot be used on a Friday to Sunday however before purchasing said I enquired and have proof that it maybe used any day of the week. After providing the proof and trying to confirm the reservation Mangwanani team recieved my emails and watsapp and have chose to ignore my enquiry to confirm my reservations. I have made payment for the these vouchers only to be misled and receive no feedback from Mangwanani to confirm my booking reservations.
0 replies
32 months ago
Momentum Vehicle Insurance
Upon returning to momentum as a loyal client for a vehicle quote, the call centre sales agent has quoted me incorrectly and captured personal details incorrectly on the quote. I did lodge a complaint and requested intervention it is now four days and I received no feedback.Momentum clearly does not value clients and do not have professional experience staff to liase with.
60 replies
33 months ago
Mtn contract
I have a contract with Mtn which was upgraded in November 2022 and im advised that 24 months is up (remember we are only in July 2023) and im due for upgrade or else i will incur additional charges i am then further told that this contract expired in January 2023, this change in contract happened simply because mtn has changed the systems and *******ed customers contract. I must now be inconvenienced and charged due to mtn not being consistent with the contract taken. Upon numerous calls to mtn to gain assistance to solve this issue the call centre agent either says I'm transferring you and cuts the call or while you speaking to them they cut the call or they just continuously keep you on hold. They are by far no service champion.
0 replies
49 months ago
Double charge on purchase
I purchased at Star meats in durban on 17 April 2022 while processing the payment via debit card and entering the pin the cashier said to remove and re insert the card and pin again. After realizing the payment went through my account twice I contacted the store and spoke to Riaz who asked me when will I be returning to the area for a refund and I was also told I will be contacted by the accounts person sagren after they close for the day and process the accounts for the day. I have contacted them today as I received no communication from them yesterday, Sagren was not aware of my query of being double charged and then continued to be rude and tell me that they video footage takes up to three days to download which is totally irrelevant to the double payment being processed by the cashier as that should be checked on the daily financial cash up. He further then said it's a long weekend and I should go to the bank tomorrow and come to the store with a bank statement to provide him with proof of such double payment. I am utterly disgusted at the manner in which this is being handled. It is a simple process to be followed in store to check the double payment which was incorrectly done on the part of the cashier. However I am told to inconvenience myself. Should Sagren or Riaz be faced with this situation they have placed me in they will not be merely just awaiting for the manager to return they call when and if he is available that's what I was informed to then wait for.
0 replies
50 months ago
Poor service delivery
I have booked accommodation via booking.com in 2020 for matrix apartments in cape town due to lock down and much difficulty with matrix apartments and booking.com it was extended via a company called reservations at home from home. Upon trying to make use of my paid accommodation I am now unable to get a hold of the company which I was liaising with reservations at home from home. I have also contacted booking.com and the person whom I spoke to during January 2022 assured me to follow up on my query and get back to me however to date no communication was received. I am totally disappointed and dissatisfied with the service of booking.com since the initial stage of this booking it was done via booking.com. I have forwarded my booking number and pin to booking. Com and I have requested urgent intervention and assistance to my query however it seems like no one has the time to respond to enquiries once they have been paid.
0 replies
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