SZ
Sandiselwe Z
Active since Feb 2024
38
Reviews
0
Industries
Reviews
38 reviews1 month ago
Poor Service from Shoprite Money Market – Voucher Issue Not Resolved for Over a Week
I am very disappointed with the service received from Shoprite Money Market regarding a Checkers voucher purchased via PaysJustNow. My sister purchased a Money Market voucher specifically to buy groceries from Checkers. Unfortunately, due to a change in her phone number, she was unable to access or use the voucher. She approached Shoprite Money Market for assistance, expecting a quick and practical solution. However, it has now been over a week, and the issue remains unresolved. What is even more frustrating is that she was not advised of a simpler option — such as transferring the voucher to another number — which could have resolved the issue immediately. Instead, she has been left without access to funds that were meant for essential groceries. As a result, she has had to spend additional money out of pocket to buy food, while the voucher remains unusable. This situation is not only inconvenient but also stressful and unfair, especially when the funds are urgently needed. I believe the matter could have been handled more efficiently by the Shoprite Money Market agents. Customers should be given clear, practical solutions without unnecessary delays. I kindly request urgent assistance in resolving this issue and ensuring that the voucher can either be transferred or accessed without further delay.
0 replies
1 month ago
Poor Service from Shoprite Money Market – Voucher Issue Not Resolved for Over a Week
I am so disappointed with the service received from Shoprite Money Market regarding a Checkers voucher purchased via PaysJustNow. My sister purchased a Money Market voucher specifically to buy groceries from Checkers. Unfortunately, due to a change in her phone number, she was unable to access or use the voucher. She approached Shoprite Money Market for assistance, expecting a quick and practical solution. However, it has now been over a week, and the issue remains unresolved. What is even more frustrating is that she was not advised of a simpler option — such as transferring the voucher to another number — which could have resolved the issue immediately. Instead, she has been left without access to funds that were meant for essential groceries. As a result, she has had to spend additional money out of pocket to buy food, while the voucher remains unusable. This situation is not only inconvenient but also stressful and unfair, especially when the funds are urgently needed. I believe the matter could have been handled more efficiently by the Shoprite Money Market agents. Customers should be given clear, practical solutions without unnecessary delays. I kindly request urgent assistance in resolving this issue and ensuring that the voucher can either be transferred or accessed without further delay.
0 replies
2 months ago
Lack of Professionalism During Inquiry
I had a very disappointing experience with the International Hotel School, specifically with one of the consultants who returned my call last week after I requested a callback. When she called, I politely asked if she could call me back the following day as I was busy at the time. Instead of respecting that, she began speaking about NSFAS, which I found confusing because I did not ask about NSFAS. When I then asked a simple and reasonable question about whether the institution offers any form of financial aid (knowing that it is a private institution), she responded abruptly by saying it is a private institution and then dropped the call while I was still speaking. I found this extremely rude and unprofessional. As a prospective student seeking information, I expected basic courtesy and clear communication. Dropping a call on a potential student who is asking a genuine question is unacceptable and left a very bad impression of the institution. I hope management addresses the way prospective students are spoken to, as this experience does not reflect well on the school
0 replies
3 months ago
Incorrect Shoe Size Delivered – Poor After-Sales Support
I ordered a pair of shoes from Temu and selected size 2.5 during checkout. However, the shoes I received were marked as size 8.5, which is completely incorrect and unwearable. I contacted customer service to request a collection and exchange for the correct size, but Temu has refused to collect the item or provide the correct shoe size. This is very disappointing, as the mistake was not mine, yet I am being expected to keep an item I cannot use. I expected better quality control and customer service. Delivering the wrong size and then refusing to resolve the issue is unacceptable. I would not recommend purchasing shoes from Temu unless they improve their return and exchange process.
0 replies
3 months ago
So pay just now makes one pay for something that they have returned what daylight ******* is this? Very disappointing experience with Uber refunds
I took a trip with Uber on Monday, 12/01/2026, and I was charged twice for trips on the same day. The first trip never happened because the driver cancelled, yet the money was still deducted from my bank account. I then took a second trip, which did go through and was also charged. I have not received a refund for the cancelled trip, even after providing proof of both payments to Uber. Despite multiple attempts to resolve this issue, Uber has refused to refund my money or give a proper explanation. This is extremely frustrating and unfair — customers should not be charged for trips that never took place. I expected much better customer service and accountability from a company of this size. I am still waiting for my refund.
0 replies
3 months ago
Disappointing refund experience
I’ve had a very disappointing experience with PayJustNow’s refund process. A refund of R280 was processed, but only R43 reflected in my wallet, with no clear explanation. This was confusing and frustrating, as I expected the full amount to be available. Communication around refunds is not clear, and it takes effort to understand where the rest of the money went. PayJustNow really needs to improve transparency and customer support when it comes to refunds.
0 replies
3 months ago
Disappointing Customer Engagement
I recently registered with Vuma Fibre and filled in the online form to get assistance and more information about their services. However, I never received a call back or any follow-up support after submitting my details. It’s disappointing when you take the time to sign up and don’t get the help you were expecting. I hope Vuma Fibre improves their communication and follow-up process so potential customers don’t feel ignored and can get the information they need
0 replies
3 months ago
Return Process Needs Improvement
I ordered an item from Superbalist and needed to return it. I booked a collection, but the item still hasn’t been picked up. The collection has been rescheduled multiple times with no clear update on when it will actually happen. I understand delays can happen, but the lack of communication and constant changes have been frustrating. I hope Superbalist improves tracking and customer communication for returns, so customers aren’t left waiting without answers.
0 replies
3 months ago
Checkers is the pits
I am writing to lodge an urgent complaint regarding a cake purchased today from your store for R129.99. I reported the issue to the store on the same day and was informed that I would be refunded. However, despite this assurance, no refund has been processed. I would like to clearly state that I am requesting a full refund of R129.99. I do not mind if Checkers wishes to collect the cake, as my main concern is receiving my money back as promised. I am disappointed by how this matter has been handled and request that it be resolved as a matter of urgency. Please advise when the refund will be processed. I am available to provide proof of purchase, store details, or to arrange collection of the product if required.
0 replies
3 months ago
Private property SA
I’ve had a very disappointing experience trying to rent private properties advertised here. On multiple occasions, I was told the property was “already taken,” yet the advert remained active for days or weeks afterward. In other cases, I was told someone would “check with the agent” and then never got any response. What’s concerning is that communication seems to stop completely once certain personal details are shared. This raises serious concerns about fairness and transparency in the rental process. If a property is no longer available, it should be removed from advertising. And if there are specific tenant preferences, these should be stated upfront to avoid wasting people’s time. Everyone deserves equal and respectful treatment when looking for housing.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
38 (100%)