CA
Cynthia A
Active since Feb 2011
30
Reviews
0
Industries
Reviews
30 reviews17 months ago
BEWARE OF LEGALWISE.
A waste of money and your Durban branch has got to be the worst ever. 15 years ago Legalwise had standards and communication was a huge benefit. Now it is shocking and they act us feel as though we are paying them to serve them. Oh and they say no or find an excuse as to why they can only write letters but why you can't have access to attorneys. Do not become a member and if you do pls read all the exclusions and terms and conditions. Don't regret it later. Poor poor communication and everything is done at a snail pace.
56 replies
18 months ago
VW SA consumer safety not a priority.
VW SA definitely does not care about the safety of the persons who buy and drive their vehicles. I was asked to take my vehicle to the nearest dealership as there was an airbag recall. I was told that the airbag contains metal particles that will cause fatality if should it blow up. I took the vehicle in and at the end of the day I was asked to collect the car and use the vehicle until the parts had arrived.This knowing that 30 people and over 400 injured by the airbag defect. I was told there will be no courtesy car given to me in the meantime. Will all this stormy weather, if I have an accident I could die. Leaves this open for a lawsuit.
0 replies
63 months ago
MWEB SHOCKING BILLING MANAGEMENT
I subscribed to mweb last year for a LTE service. It did not work because they could not get space on the TELKOM TOWER. The voided the contract and despite numerous calls to them to to stop billing me they promised to rectify but they have done nothing. Today Attorney calls me to tell me that I was handed over. They do not communicate and they are the worst service providers, selling a service that does not exist. My credit rating is being affected by their poor Management.
0 replies
77 months ago
DON'T USE PRINT24
DON'T EVER USE PRINT24.!!! Order was paid for on 22 November 2019. No delivery on date. When you call Jay he does not take calls. His wife blocked us with a rude message. The lady that answered the call said we were rude and refused to give us info on refund or delivery and was absolutely evasive. So they take your money, don't deliver, dodge your calls and then accuse you of being rude to play for time. Call was cut while we were still stalking to her. They also lie about Jay's whereabouts. Use them at your own risk. Typed in Print24 bad service on Google and I was shocked to hear that I am not the first to be at the receiving end of such shocking and unreliable service.
56 replies
88 months ago
Afrihost, great deals but poor service.
Shocking service and communication! All those communication options and yet you cannot get through to anyone. Promises of being called back but it just doesn't happen. Definitely not serious about Customer service. Still waiting for a call from the accounts and billing department.
0 replies
88 months ago
Hub charges for account being open and unused!!!!!!
The Hub charges you for not closing your account without you being advised by the Cashier when you settle your balance. No authorization was ever given to the Hub to charge me for this. Customers should be advised that their credit account should be closed. Stealing away from people who don't use them.
210 replies
93 months ago
Misleading Advertising and drop in Customer care
Nikon b700 camera advertised for R4999. Received brochure on Friday 10 August 2018. Called Makro Springfield on the same day and I was told that there was no stock. I was asked to check the following week if stock arrived. I called today 14 August 2018. I was told by Vanessa that no stock has arrived but display models are available at a full price as per the manager because the promotion ended on 13 August 2018. Vanessa tried so hard to explain and apologise but I know it is not her fault. Does this even make sense? I wanted brand new but there was no stock and the display was not offered on 10 August 2018. Is Makro covering up for the error in pricing the promotional item? In my opinion, this is far from the manner in which Makro has been treating Clients prior to recent times. It's not about the price issue and advertising stock that is not available but the Dictator attitude towards Clients with the "take it or leave it" attitude. Without Customers, Makro's doors will shut. I am only one Customer but with this attitude, Wallmart will start losing Customers for sure. I am disappointed and I will not be shopping at Makro again. I have spent a lot of money shopping at Makro over the years, really upset.
106 replies
105 months ago
VodaCON-the exploiting and thieving network
Signed a CONtract in January 2017. II was told that data will and airtime will carry over for 3 months. I was supposed to receive an online voucher. Data and airtime has disappeared withpout me using phone.I took sim out of phone for a few months and when I inserted received the same message I receive all the time, "No data or data depleted." Vodacom Agents could not prove it but insisted that I used up my data. For months emails to Vodacom has not been responded to. Agent tells me today I have data and airtime but the new policy is that the carry over is now for two months. I am paying R200 a month just for data and airtime excluding all other costs, yet I cannot use this. It is always depleted and cannot be carried over either. I have requested in February 2017 for the contract to be terminated as Vodacom is in breach but it has fallen on deaf years. I want to return handset and I want my contract cancelled. If I was in breach Vodacom reserves the right to cancel. They are in Breach and I am entitled to that right as well. Dictators!!! I have informed my bank not to honour the next payment.
61 replies
106 months ago
Shocking communication and penalised for incorrect information
<p>As a Client of FNB I have applied for Credit card facilities a few times and my application was declined. Message response is always I have a current credit card with FNB. This is not so. i have called many times and I was told that I should apply again as the system will be updated. Application was declined again today and I was told that my credit card account is with collections. I told the Agent that I don't have a credit card or any outstanding payment. I made a call to Collections and I was asked to call Legal. The calls were dropped three times and I had to call back. Legal does not answer the calls and I am really frustrated.</p>
61 replies
108 months ago
Why NOT to use Momentum for short term insurance. Appalling communication from Team Manager
<p>The first experience was when my vehicle was knocked into from behind in 2015. Repairs were assessed and the vehicle was sent in to their preferred Panel Beater in August 2015. A simple repair that went so wrong. The vehicle was returned with new damages and shocking repairs. Parts used were not original and in some cases containing factory defective material. Eventually, Momentum had to write the vehicle off this year (2017) as a result of poor workmanship leading to uneconomical repair . Second encounter was when I had my jewellery and cellphone stolen from my home on 17 April 2017. Momentum Consultant was advised of the cost of manufacture of one of the expensive items, my wedding ring when policy was signed on. Everything is recorded. I did advise the Consultant that I did not have an evaluation certificate as the ring was manufactered in 1998. Had I known the ring would be stolen. The policy was accepted. When I lodged a claim, photos were requested and provided. The Claims Consultant had changed so many times that I did not know who was supposed to give me feedback and updates. None of them contacted me despite my telephonic messages and emails. Eventually, I was told the claim was approved for an amount that so ridiculous that I almost fell off my chair. My request was for the ring to be replaced. The Team Manager initially made some derrogatory insinuations. He requested more information and it was provided. After an exchange of words and emails, he told me that he wanted to make sure that his supplier will manufacture the same ring and he reassured me that it all the questions were in my best interest. I have sent him so many messages since 25 May 2017 with no response from him. I have received the "read" receipts but no response email. This from a Team Manager and I am hoping that he does not lead by example. Momentum should not approve policies that they will later try and find loopholes with just to add to their business.</p>
56 replies
Review Distribution
5 Star
3 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
13 (43.333333333333336%)
1 Star
14 (46.666666666666664%)