KM
Klement M
Active since Apr 2025
25
Reviews
0
Industries
Reviews
25 reviews1 month ago
EC Security for the WIn!
Just had Richard Swart, an EC technician, out to my premises today. He was clearly incredibly proud of his work and went well above and beyond to ensure my alarm system functions exactly as it should. His deep knowledge made the entire visit smooth, efficient, and stress-free—he explained everything clearly and handled everything with real expertise. Thanks so much, Richard! This kind of dedicated, top-notch service is exactly what builds happy, loyal customers. Highly recommend!
0 replies
1 month ago
Extremely Poor Handling of TFSA Limit Update – Misinformation & Dismissive Service
10x Investment Support is Dissapointing. A few days ago (early March 2026), I flagged on the 10x platform support channel that the Tax-Free Savings Account (TFSA) annual contribution limit still showed as R36,000 instead of the updated R46,000, effective from 1 March 2026 (start of the 2026/2027 tax year). This increase was clearly announced in the 2026 National Budget Speech (25 February 2026) by Finance Minister Enoch Go****wana and is confirmed on the official SARS website (sars.gov.za), along with sources like EasyEquities, BusinessTech, and others. Platforms such as EasyEquities & even Standarbank updated immediately to allow the full R46,000 contribution. I received this email response from Client Experience Manager Lindsey Bagus: “While there has been discussion regarding a potential increase to the Tax-Free Savings Account (TFSA) annual contribution limit, please note that no increase has yet been formally gazetted or enacted into law. The annual TFSA contribution limit therefore remains R36,000 per tax year at this stage.” I rep**** politely, explaining: • The official SARS website confirms it's effective NOW (from 1 March 2026). • It's not "potential" — the change is active for the new tax year. • Competitors like EasyEquities already reflect R46,000 and allow full contributions. Her follow-up: “Thank you for the email/ I understand the information is on various platforms but it has not been gazetted.” I even shared the SRAS link with her. Despite clear evidence, she doubled down on incorrect information. When I pushed back (noting all reliable sources confirm the limit and that I was considering moving my TFSA to access the full amount), she simply rep**** she'd "gladly send the forms" if I wanted to transfer — no apology, no correction, and no mention that the 10x site had in fact been updated shortly after our exchange (which I discovered myself after her last email). The platform now correctly shows R46,000 and allows the full contribution, just like everyone else. Her last email was sent to me still pushing back, even though the site has already been updated. If this is how they handle straightforward updates, and legit customer queries, it's no wonder 10x has such consistently poor reviews for service, delays, and responsiveness. This experience has completely eroded my trust — I'm now actively looking at alternatives for my TFSA and newly opened RA investment. Avoid if you value accurate, timely, and client-focused support.
371 replies
3 months ago
Warning to Businesses: Avoid Opening New Accounts with FNB
Warning to Businesses: Avoid Opening New Accounts with FNB Any business considering a new bank account should strongly avoid First National Bank (FNB). Their customer service is virtually non-existent, they fail to action requests promptly, and they show complete indifference to how their errors impact your operations. In October 2025, I app**** for an increase to my company international spending limit. While traveling abroad in December, I suddenly hit a hard limit, preventing any international payments—at the worst possible time. Now, on 7 January 2026, the limit still hasn't been updated or reset, despite it being a new year. This ongoing issue is costing my business thousands per day in lost opportunities and urgent unpaid obligations. As soon as possible, I will be closing a substantial personal and business portfolio with FNB. The last time FNB did not co-operate I settled an entire 25 year mortgage in retaliation. This time, I will take even more steps to make sure FNB makes no money from me, or my business. FNB simply does not prioritise or care about its business clients.
56 replies
5 months ago
Multiply is an Obsolete Rewards Program.
Multiply is going from bad to worse, and it's incredibly frustrating. First, they've drastically reduced reward payouts and made the top tiers almost unattainable for normal people. To reach the highest levels, you now need around 750 calories burned or 25,000 steps every single day — with no exceptions or missed days, otherwise you drop a level. Anyone who's tried hitting 25,000 steps consistently knows how absurd and unsustainable this is. It requires elite-athlete levels of activity just to qualify, and even then, the "bonus" is a pathetic R200. (Previsouly R1000) Second, HealthSaver funds build up over time, but accessing them has become a nightmare. They discontinued the physical card (claiming members preferred QR payments), forcing everyone to use QR codes only. Good luck finding doctors, specialists, or any medical practitioners who accept QR payments! We're sitting on thousands of rands in savings that we can't actually use for day-to-day medical expenses, so we still pay out of pocket. Finally, customer support is nonexistent. I emailed on 15 November, followed up on the 17th and again today (20th) — zero response. Crickets. You pay premiums for a "rewards" system that's increasingly obsolete: unrealistic targets that exclude average people, and accumulated savings you can't spend where it matters most. Whoever at Multiply is making these decisions is completely out of touch with reality...
106 replies
5 months ago
10/10 for Skin Functional
My wife and I had the privilege today of meeting Kevin, who conducted a detailed analysis of both our skin. It’s refreshing to meet someone with such extensive knowledge and genuine passion for what he does. His honest and transparent approach immediately inspires confidence in the process. Kevin is an absolute star — we’re really looking forward to getting our first stack. We haven’t started using the products yet, but based on the samples, the quality appears to be top-notch.
0 replies
6 months ago
Momentum & Momentum Multiply is a joke!
Momentum Multiply is a joke! For weeks, I've reported that I cannot access their online store. They ignore the issue, provide zero communication, close tickets as "resolved" without fixing anything, and leave me in the dark. Follow-ups? Met with unfriendly, unhelpful support who refuse to escalate or solve problems. Yesterday, an agent finally sent a secondary URL. I logged in, bought 5 vouchers, and received only 1 code. Explaining this to Momentum support triggers an endless loop of incompetence—one department has no idea what the other is doing, forcing me to repeat the same issue endlessly. I have tried Whatsapp, live chat and email. All met with zero competence or urgency. Today’s "solution"? A store credit refund—to spend in the store I still can’t access. They’re not listening… It’s like trying to get technical support from a slice of toast. You pay a monthly premium for this "rewards" program, but when it’s time to redeem, it’s impossible. Momentum shows zero urgency in fixing critical issues. I hold multiple personal and corporate policies with them. Time to reconsider my insurer. Avoid Momentum & Momentum Multiply.
53 replies
6 months ago
Melon Mobile is a Joke! - Rather go for MTN.
Avoid Melon Mobile... Don't be fooled by their clever marketing tactics promising you unlimited minutes. Both my wife and I recently ported to Melon. We have been struggling for days to make calls; they simply fail. I have reported the issue multiple times, and they keep telling me to restart my phone. We have not had this issue with CellC. We both have full signal with 5G. Their support team is clueless, and there is zero urgency to resolve problems. Do yourself a favor, skip Melon Mobile and go directly to MTN. You will pay the same exact same monthly tariff for the exact same package; the only difference is you will be able to actually make outgoing calls. I deeply regret porting my sims to Melon Mobile and will move to the same package on MTN as soon as possible. I use my phone for professional reasons and being forced to call clients via Whatsapp is super unprofessional. Get your house in order Melon Mobile!
0 replies
7 months ago
Apple in South Africa is the Worst!
Apple does not care! I have literally been trying to find out if they have stock to replace my iPhone battery for about 3 weeks. Don't let them fool you, the do not actually offer this service. I have emailed them, sent Whatsapp messages and tried calling them. No response. You cannot phone the Cresta store and the simply ignore all other channels. You will hear via chat it's been escalated but just never actually hear from them. I have been a very loyal Apple fan for the better part of 2 decades, the lack of customer service, I will now start migrating to Samsung... Apple / iStore ahs lost everything that made them special...
0 replies
7 months ago
Istore Does Not Offer Post Sales Sertvice is SA - Avoid them.
Apple does not care! I have literally been trying to find out if they have stock to replace my iPhone battery for about 3 weeks. Don't let them fool you, the do not actually offer this service. I have emailed them, sent Whatsapp messages and tried calling them. No response. You cannot phone the Cresta store and the simply ignore all other channels. You will hear via chat it's been escalated but just never actually hear from them. I have been a very loyal Apple fan for the better part of 2 decades, the lack of customer service, I will now start migrating to Samsung... Apple / iStore ahs lost everything that made them special...
0 replies
7 months ago
Apple Wins "Worst Customer Support" Award in South Africa 2025
I have had nothing but Apple phones in my house since the launch of the Iphone 3G circa 2007. I am a die hard Apple fan that will now jump ship to Samsung. I cannot deal with the ****ndous service received from Istores. I have been trying for more than a week to get a quote a stock check on batteries for two Iphones. Zero response. After eventually reaching a person at the Cresta branch, they promised a call back after checking stock. Never heard from them again. You also can't call the store, they send you from pillar to post. My entire eco system is Apple, from Imac to Airpods. I will start migrating to Samsung. Well done Istore Cresta, no wonder you have such bad reviews all over the internet. You give Apple a bad name!
0 replies
Review Distribution
5 Star
7 (28%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4%)
1 Star
17 (68%)