JM
Jared M
Active since Apr 2012
10
Reviews
0
Industries
Reviews
10 reviews10 months ago
poor service took entire amount off my account when purchased
I have been trying to reach the company for two days now with no response. The feature is that you can pay over 3 months however when making the purchase it took all of the money off my account for the entire purchase. I need this to be reversed and split over 3 months yet no one can assist me. When I go on the chat it takes ages and I dont get a response. When I call in no one answers I sit on the line for almost an hour without response. I need urgent feedback
0 replies
10 months ago
Poor Service and took the entire amont of purchase
I have been trying to reach the company for two days now with no response. The feature is that you can pay over 3 months however when making the purchase it took all of the money off my account for the entire purchase. I need this to be reversed and split over 3 months yet no one can assist me. When I go on the chat it takes ages and I dont get a response. When I call in no one answers I sit on the line for almost an hour without response. I need urgent feedback
0 replies
30 months ago
R3000 Airmax 90 Defective
I purchased a pair of Nike full white leather Airmax 90 at the Archive store in Blueroute Mall less than two years ago. I wear my sneakers maybe twice a week at max for not too very lengthy periods. I use special cleaner as well as leather protector as well as sneaker protector. The inside of the back heal now has a defect where the sponge has slipped down behind the back of the fabric making it very uncomfortable to wear. Also the white paint on the soul part is coming off making my soul look yellow. I called into the store and they have told me they only have a 6month warranty policy now I find this absolutely unacceptable seeing as they are selling the nike brand and that Nike offers a two year warranty. I would think that paying just short of R3000 for sneakers they would last longer especially when cared for. As a company which sells Nike Brand there should be something in place where they need to abide by these same standards. I am not buying Archive Sneakers I am buying Nike sneakers.
0 replies
34 months ago
Always a breeze to deal with the agent
Always a breeze to deal with the agent. Very satisfied for the many years I have been with them
53 replies
37 months ago
Greyhound Disgusting Sevice and condition of bus
My mother in-law left this morning on a greyhound bus to Johannesburg. We purchased a greyhound premium ticket which was supposed to depart at 11am. The bus was delayed by an hour, it was NOT a premium bus ! What pulled up was an absolute disgrace of a bus. The engine flap was open, the side mirrors were broken ,there was a stench of urine from the entrance of the bus due to the state of the toilet. The bus itself looked as if it was going to fall apart on the road. When the bus left the engine flap was still open and we were told this was due to cooling the engine faster. That bus is definitely not Road worthy . I received a message from my mother in-law stating how they are unable to use the toilet due to the terrible smell and state! As I sit here I fear for the safety of my mother in-law and all the other passengers on that long journey. When that bus arrives in Johannesburg I expect a full refund for the pathetic service received. The standards have dropped tremendously and your own staff assisting us were embarrassed by the pathetic service we received. This is dangerous and unacceptable!! Reg: FP49NT GP UPDATE THiS MORNING The ticket I booked was to Lenasia South Starling Road, the dmbus went straight to park station. The reason we chose Lenasia South is because that's where my mom in law lives and now it is costing more money to fetch her. There was nobody to help them remove their luggage they needed to climb into the under carriage and get their luggage out. I have no idea what absolute **** service is been run here but nobody should have to pay for this type of service. That bus should not have been on the road at all. 073 492 1390 I would like to contacted by high management.
0 replies
47 months ago
FRAUDULENT UPGRADES FOR 3 MONTHS
In February my wife received a call from a call center agent who offered her a contract upgrade to a higher package which se declined. End of March month we noticed a extra R150 deducted on the Vodacom number 0822694952 I called in found out why and it was said the account was upgraded, this is now criminal as was fraudulently done without my wifes consent. I however took it calm and ask them to cancel it and reverse it they said the would listen to the call and do so, end of April the same thing happens and now im fuming. I call in they say they not sure what happened but they will amend and make sure we are credited. This morning i wake up to a deduction amount of R1273,49. I am now disgusted and past furious, our Vodacom contract is around R609 or a little more, the money that has been deducted is my childs school fees and we have been short each month due to the actions of this agent, which ofcourse i hold vodacom accountable as he is representing them. Ive been on the phone twice to cancel this and then also went into a store to confirm. I would like my money credited back into my account the contracts which i have with Vodacom canceled as im sick of such PUTRID service and I also would like to lay a criminal charge against the agent for fraud as this inconvenience has now set me back financially and taken up too much of my time. I expect a managers call within today still to sort out this utter incompetency. This **** ends today.
1072 replies
50 months ago
FALSE ADVERTISING AND NO STOCK!!!!!!
I had just gone into the market to purchase a fridge earlier this month and came across a ad on Facebook which Makro had a Hisense 514lt Fridge on special for R9999,99 I clicked on the link and it showed no stock anywhere in SA I was not the only one who complained about this on the post which has now been deleted. When going onto the ad it took me to the online website which said this promotion ends 31 March and therefore I did not kick up too much of a fuss besides the 5 emails sent to head Makrocare which i only received a mail back on the 19th of March. Because i only saw the ad virtually and noted the expiry date of the 31st of March i decided to give it sometime for them to get stock. All to find out then now when going onto the same link the price is now R13 999,99 which i think is completely unfair, false advertising and against the CPA. Whether or not the online Marketing Team made a mistake that has got nothing to do with me I should get the fridge and the price advertised. I am now told that the special ended on the 14th of March and when I emailed Makrocare it was the 10th of March and how convenient that I only got a response saying that they will speak to the National buying department on the 15th March.
106 replies
61 months ago
Awesome Service by MiWay Insurance
I was assisted Nhla Nhla who was very helpful and friendly and provided fantastic service even going the extra mile to reduce my quoted premium by a substantial amount. I am very happy with MiWay and will definitely recommend their services.
53 replies
124 months ago
Terrible Service and Trying to Exploit a customer
3 Feb 2016 I purchased a KIC Fridge an upon opening it found that there were 2 dents by the KIC sign i reported it an was told KIC would refund me R300 or get a new fridge the sales agent also suggested I take the money as would have to wait for stock. I also after found that light switch in fridge was faulty and 2nd draw in freezer does not fit an slips off rail I was told this would be fixed on site. 8 Feb was told to wait till end of wk to be credited as they busy wit stock take . later that eve sales agent Sideeqa msg me to say i will be credited an receive a new fridge but at the end of the wk. 17th Feb Sideeqa calls me says i need to bring fridge in as i did not pay delivery fee also not mentioning the credit she spoke of. I therefore disagreed as I already payed to fetch fridge now must pay again petrol an hire a vehicle an the problem is not due to my negligence. Sideeqa then tells me KIC is not a good brand an I should upgrade to HiSense or should buy a small fridge an a chest freezer as i explained i bought fridge for freezer space. Why not mention this before I bought it instead she went out of her way to make the sale of the KIC knowing in her mind its problematic
75 replies
131 months ago
Unsafe Go Karting - Hole in floor panel
I went karting at Century Karting on Sunday the 19th of July and paid R140 for 15 laps in which a firstly I had to wait around 1h30min as there was only 3 Go Karts working and all races of 4 or more people had to be split taking double the time. Finally when I got into my kart i would racing with which was kart 11 I felt felt my foot hopping up and down when i wanted to break at that time i had no idea what it was but it felt very uncomfortable. when the race was finally over i got out the kart and found there was a hole in the foot panel and that my foot was hopping on the tar the entire time ruining my sneaker which is not even two weeks old. I would like Century Karting to replace my sneaker or the money that it cost as this is due to the lack of maintenance on their side. Its pathetic that you can even charge somebody to race in such poorly maintained karts. My Kart would even move forward if I did not press down on the breaks. I really would like action taken.
0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
6 (60%)