MB
Madelyn B
Active since Oct 2012
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
AMAZING VET!!!!!!
I am so, so impressed with the Dr and staff at this vet. We have been having such a hard time with our dogs' ears. After so many vet visits at our regular vet we decided to go to them and we cannot be happier!!!!!! To this vet Aphrodite is not just another dog. She was so kind and compassionate. Spoke softly to her, like a baby. Gave us advise and cleaned her ears with no putting her out and being ruff with her. one week and her ears and better. Some good meds and advice. No over charging at all. This Dr is truly in it for the love of animals, you feel it when you walk in. Ladies at the front desk make an effort to make you feel welcome and at home, they even remembered Aphrodite's name. A gentleman came in with his small dog that was attacked by other dogs and they had to put him down. He was sitting there crying, the Dr came to him and comforted him and explained everything to him. We are honestly blown away by this vet honestly!!! Ladies keep it up1 So many other vets can learn a few things from you like love and compassion. You can see this is not just a job to them, it is a calling. Thank you so very much!!!
0 replies
8 months ago
Very impressed!!!!!!!
I am very, very impressed with the service I got from My glass. I logged my claim with my insurance. I got off the call and not even 5 minutes later I got a call from My Glass. A lady called Babsie was on the other end, what a friendly and professional lady. She arranged for her people to come out the next morning (today), Arranged everything and made it so easy for us. Thank you, My Glass, and Babsie, May companies can learn from you.
0 replies
15 months ago
AFTER SALES CUSTOMER SERVICE - TERRIBLE
When you want to sign up and do an instillation, they are wonderful. But their after-service customer service is terrible honestly!!! Besides the fact they charged us R69000 just to move the system to our new house!!! We send queries on email and whapp and never get any feedback. We got an email from one of their consultants, we never understood the email. Rep**** on it asking for clarity and nothing as yet.
53 replies
16 months ago
WOOL PULLED OVER OUR EYES, DISCHEM MEDICAL COVER
So today my mother-in-law gets a letter from these people telling her this (Cover for heart attack and stroke in respect of emergency department and in hospital treatment will be REMOVED from the 1st of January........) We joined this medical insurance for this reason. She is 77 years old. So even with the R591 we are paying a month if she has a heart attack, they will not be helping her. The reason being is that if Dis-chem Health keeps this the premium will be to costly TO THE MEMBERS.... MMMMMM I think that Dis-chem is just like all the other big medical aids, thinking of their pockets first. Should this not be up to the member weather or not they choose to pay the extra monthly costs or not? I ask the woman I spoke to "so if my mother-in-law has a heart attack and need to go to hospital will you help her, and the answer was no "So I asked her so even if she is dying of a heart attack and she said no" So now even with medical cover paid every month she will need to go to some horrible government hospital and maar hope and pray for the best!!! We joined this for my mother-in-law as she only gets SASSA, and we cannot afford any more for her. Read everything it covers and thought great. Now it is sorry we promised you Ribeye steak but here is chopped liver instead.......
53 replies
17 months ago
AVOIDANCE DEFY APPLIANCES - BAD SERVICE
We bought a Defy double door fridge from Macro in August. It was Delivered on the 26 August 2024. No dolly to bring it in so they dropped it on the back end....... We had it for about 2 weeks, in the beginning it made a slight noise, we thought nothing of it as we have never had a new fridge before and thought it was normal. then it started getting louder. One night the noise was so loud it sounded as if there was a tractor in our kitchen, we had to switch off the fridge. We phoned Macro and they said that they will log a call and send a technician from out from Defy. BUT What we were told by a guy named Kevin and a old lady in the electronics section told us that if there is anything wrong with the fridge, they will replace it. The technician came out from Defy Lucky and some other dude. First tried telling us they see nothing wrong. Opened the back fiddled a bit told is that it was a rubber stopper at the back, the once that come with the fridge to stop it from standing flush with the wall was the problem, removed it and left. A night later it made the same load tractor noise, and I recorded it, my husband sent it to Luckly. I have attached the noise it was making as well. He came back. This time opened our deepfreeze, unpacked it and told us to boil the kettle. He opened something at the bottom of the deepfreeze poured the boiling water in there saying they are defrosting the deepfreeze. Closed it up and left, the noise stopped. Now we see there is a huge crack in the deepfreeze on the inside of the freezer ( not sure how long it has been there as you do not go in there often ), we saw this yesterday. I phoned them now and get told they going to do nothing about it as it is customer negligence. It is their policy......... I see it as their policy is to do the customers in. I think for the money we paid it should be exchanged and not told it is our fault that there is a crack. Please see picture attached and tell me if this is our fault, we made the crack? So, we paid R12'000 for a " new fridge " that made a noise and is now cracked and Macro said sorry not our problem!! I honestly think this is disgusting service from their side and feel that Defy is also just saying sorry as that is what the technician Luckly said to us, also said in a whapp " we better hope it is making that noise when he gets there''. If we were told the truth when we bought this white elephant, we would have gone somewhere else. This fridge has given us nothing but trouble from day one and we have been given the run around. To add to this the doors and not lever either and we were told they do not know why. It must be from the stuff that is in the door? The doors were like that when we took the box off? We feel between Macro and Defy they just do not want to deal with this situation, and we must just sit back and take it. I am sorry but we wont. This is a brand-new fridge and feel something needs to be done as we saved a long time for it and cannot afford a new one. I have sent 3 follow up email to the support team and no response as yet!!! seems like they also avoiding us. Phoning them to speak to Thato their manager is just as impossible!!! The Lucky dude from Defy came out, took photos of the crack. Dismissed me like I was not even standing there. We are not dropping this at all. We will keep pushing till we get this fridge freezer replaced.
168 replies
17 months ago
MACRO NEW MARKET NOT REPLACING A FAULTY FRIDGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We bought a Defy double door fridge from them in August. it was Delivered on the 26 August 2024. No dolly to bring it in so they dropped it on the back end....... We had it for about 2 weeks and it started making a noise. Then one night the noise was so loud it sounded as if there was a tractor in our kitchen, we had to switch off the fridge. We phoned Macro and they said that they will log a call and send a technician out. BUT What we were told by a guy names Kevin and a old lady that worked there told us that if there is anything wrong with the fridge, they will replace it. The technician came out from Defy Kevin and some other dude. First tried telling us there is nothing wrong. Opened the back fiddled a bit and left. A night later it made the same noise, and I filmed it. Sent it to Lucky from Defy. He came back. This time opened our deepfreeze, unpacked it and told us to boil the kettle. He opened something at the bottom of the deepfreeze poured the boiling water in there saying they are defrosting the deepfreeze. Closed it up and left, the noise stopped. Now we see there is a huge crack in the deepfreeze on the inside of the freezer, we saw this yesterday. I phoned them now and get told they going to do nothing about it as it is customer negligence. It is their policy......... I see it as their policy it to do the customers in. I think for the money we paid it, it should be exchanged and not told it is my fault that there is a crack. So I R12'000 for a " new fridge " that made a noise and is now cracked and Macro said sorry not our problem!! I honestly think this is disgusting service from their side. if we were told the truth when we bought this white elephant, we would have gone somewhere else. This fridge has given us nothing but trouble from day one and we have been given the run around.
0 replies
19 months ago
Melted ice and warm cold drinks Checkers New Market...
Everytime we go to Checkers New Market and get Ice-cream we get home open it and can see it has been melted and frozen again!!! 3 tubs od ice-cream now!!! Really Checkers. Melted ice cream warm cold drinks and rude cashiers......
0 replies
20 months ago
Spur New Market, Washie is great!!!
Once again we went to Spur New Market. Washie was our waiter and once again he was great!!! Wonderfull friendly service!! Remembered what we liked even that my sister can not eat with ***** cutlery.... He is Truely an asset to your business. Other waiters can learn from him. He gives us all personal attention.
0 replies
21 months ago
AMAZING SERVICE - REMAX - TRISTAN VERMAAK
I would like to Thank Tristan Vermaak from Remax. He is so professional and never too busy to respond to all my questions no matter what the time was. It is honestly so refreshing to get such amazing service in these times!!!
0 replies
21 months ago
TERRIBLE SERVICE
I have been trying to get hold of them for a week now. I have sent them 3 emails as this department you can only communicate with through this email? All I am getting is an automated response!!! THIS IS AN URGENT MATTER I NEED THEM TO FIX nrrqueries@nedbank.co.za
0 replies
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5 Star
4 (30.76923076923077%)
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0 (0%)
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1 Star
9 (69.23076923076923%)