MC
Mrs C
Active since Sep 2013
13
Reviews
0
Industries
Reviews
13 reviews6 months ago
Woolworths issued card under wrong ID — no resolution yet.
This error was not identified or communicated during the card issuance process. Now, we’re being told to submit an affidavit to correct the mistake — a mistake that originated within Woolworths’ system. Meanwhile, the card remains inactive, and my family is unable to buy food today. We’ve submitted all required documents and asked for a temporary card or emergency workaround. No solution has been offered. The lack of urgency and accountability is deeply disappointing — especially from an organisation we once held in high regard.
0 replies
8 months ago
Unprofessional Conduct and Service Experience
I am writing to formally lodge a complaint regarding the unprofessional and dismissive treatment I received from several Capricom representatives.
0 replies
19 months ago
BAD SERVICE RECEIVED
Good morning I am very unhappy with how your support team has handled my complaint. I ordered food yesterday at FOURNOS DUNKELD that came to a total of R215.27, I never received the food. The drivers name who is supposedly delivered my food is Derick Joseph, who never delivered my food. Your support team is claiming the driver came and contacted me, I never received any call from the driver. I work in an office park, the only way in is through the boom gate where our securities sign you in, I went to check with the security, and they confirm no Uber driver came to the premises tempting to deliver food. My question now is it fair that I lose my money on basis your support team claims the driver contacted me? What will Uber team do about the drivers losing or *****ing our food? 1. Do they know for sure the driver came to my workplace? 2. Proof of phone record? 3. These drivers is not the first time they ***** food, yesterday I was having a conversation about this on my social platforms and was shocked with the response from other people with same problems. 4. I even warned people that now its not safe to order with a card at Uber because they refuse to refund us, rather use cash and if the driver *****s the food its their loss.
0 replies
38 months ago
DISRESPECTFUL MANAGER FLORENCE FUNANI
Earlier today I drove from Johannesburg to Vaal to meet clients who stay in Bophelong next to Vaal Mall. I then decided we should meet at Chicken Licken inside the Vaal Mall, I was with my husband and kids. When we arrived at Chicken Licken the que was long and the kids wanted to use the bathroom, I then told my husband to take the kids while I wait in the que, my clients arrived I then decided to grab and sit and attend to my clients while my husband is still in the mall toilets. We sat down then after 15 or 20mins my husband comes back with the kids and continue standing in the que. One of the staff members sees us busy on the tables with the laptop and she starts shouting something like we cant sit here without ordering food and other rude things, mind you she is not talking to us or asking what is going on, few minutes later she comes back with the store manager and her name Florence Funani whom they both came standing at our table still the staff member shouting at us, no one is asking, I then ask the manager (Florence Funani) what is the problem, she then said we cant sit here without ordering food, I then try to explain to her my husband and my kids are waiting for their order in that long que, explaining this in English, then she says she does not understand English (which was weird because she is the manager and should be able to conduct herself in English) anyway, I then explain in Xhosa after hearing all that her staff member is still shouting, I then ask her to please reprimand her staff member, then she responds and told me she wont do that, I ask her if she will apologise to us for the scene her staff member and herself caused she said No. I was like, you are manager and cases like these you are suppose to take charge, she just looked and me, I then tell her (Florence Funani the manager) that I will report this incident, she then said I must do whatever makes me happy I have never met a very disrespectful Manager like Florence Funani, I can understand the staff member for her incompetency but the whole manager?? I even threw away their food (CHICKEN LICKEN FOOD) that my husband bought me because I was so angry. I demand an apology from that FLORENCE FUNANI woman and in future she must do her duties as a manager and not abuse her position.
0 replies
55 months ago
BAD SERVICE AS ALWAYS
I have never liked Shoprite due to their bad service when it comes to customer service . Today I decided to go to Shoprite in JHB CBD Kerk street to withdraw cash at the till. I tell the cashier I want to with draw cash and pay for my snacks, she tells me with an attitude she does not have cash, I ask her nicely to ask other cashiers, she becomes more annoyed, I tell her I just want R50 she becomes very annoyed, we stand there for 2minutes looking at each other and eventually she gives me the cash. The level of disrespect I got from her. I am never setting foot again in a ShopRite store ever.
0 replies
70 months ago
Very unhappy with claim
I am very unhappy and very disappointed with 1life. My uncle passed away on the 27th June 2020 at Baragwanath Hospital. We arranged transportation of the body on the 30th June to Eastern Cape and I managed to do the death certificate on the 2nd July 2020. I submitted my claim on the 2nd July 2020 but only received feedback back on the 6th of July 2020. My uncle's funeral was on the 4th of July 2020 and I did indicate on my submission that it was urgent. They only called me on the 6th July 2020 informing me they received my documents and I need to send a photo of my ID to their what's up line which I did. Today it's the 14th July 2020 and still my claim has not been paid. These are the things that I am really angry about: 1. Claim submitted on the 2nd but only confirmed receipt on the 6th. When they advertise they say they pay within minutes. 2. Their consultants are very rude, I have been calling since the day of the claim and no one seems to be able to tell me what's going on. 3. The assesor who phoned me promised to sort this out but still nothing has been done. 4. I have been very patient with 1life but now I see they have no plans of paying me. 5. I have been paying their premiums every month but I don't understand what's the delay now. 6. What's the point of taking a funeral policy if it's going to pay after 2/3 weeks? 7. I will never recommend their service to anyone. 8. I want my funeral claims and I will go to all the channels to voice my frustrations.
105 replies
81 months ago
BAD TREATMENT
I was at Cubana last night, what a terrible treatment. I was sitting on the couch with my leg crossed on the couch, someone, I think its the manager or owner comes to me and tells me to sit properly. I am telling him that I am comfortable the way I am sitting because I am relaxed, then he calls the bouncer/security. I have never been humiliated like that in my life again just because of the way I am sitting. They were all rude, bouncer,manager and another guy. I had to call the police but when they heard I was calling the police that's when they let me go. I could not believe this scene was caused just because of the way I was sitting on the couch. I will make sure everyone knows about this incident that happened in Cubana Midrand.
105 replies
107 months ago
Fake Promo Deals and Bad service at the tills
<p>On Sartuday I went to Makro in Woodmead with my 3 kids. I have a habit when shopping I always use a calculator when takin items to the trolley. According to my calculater the total was R4050.00, most items I took were pro deals.</p> <p> </p> <p>To my dismay the total at the cashier was R4780.00 **shocking***. </p> <p>First bas service I received at the till the cashier at the till her number is 143 and was sitting with another lady. I was holding my 1 year old baby and my other two boys were pushing the trolleys.</p> <p>1. the cashier did not even ask if I wanted a plastic bag </p> <p>2. I asked the lady she was sitting with if she wont assist me to put the groceries on the plastic??? She told me she is not a packer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111</p> <p>3. I said to her how am I suppose to put the grocerise on the bags while holdig the baby????, she just looked at me and contined talking to the cashier.</p> <p>4. I told both ladies where I work I am an Office Manager but when the tea lady is busy with something else, I always assist when clients need coffee or the phone lines are ringing.</p> <p> </p> <p>Wha kind of services is Makro giving the customers, I dont know who is the store Manager but they definately need to speak to their staff memebers.</p> <p> </p> <p>I AM NEVER SHOPPING AT MAKRO WOODMEAD.</p> <p> </p> <p> </p> <p> </p>
117 replies
111 months ago
REFUND FOR A TRANSFER DUTY THAT WAS CANCELLED
<p>I work for Attorneys in Woodmead, We applied for a transfer duty that submitted and paid for last year 2016. The amount paid to SARS was R129 000.00. We received the transfer duty slip nd docuemnts were lodged. The documents were rejected at the Pretoria deeds office due to the marital status of the purchaser. We then had to amend our docuemnts including the transfer duty. We requested a cancellation in November 2016 and only the cancellation was proceesed on the 23 January 2017 after endless request and escalations. SARS now is giving our firm another hustle with the refund, We still await a refund of R129000.00 from SARS and they wont give us a proper feedback. We are so frustrated because we had to apply for a new Rates clearance and that will also expire soon. We are so unhappy with SARS.</p>
0 replies
113 months ago
Poor Service received in Umtata branches
<p>I am so frustrated and very stressed at the moment. I am stuck in Umtata with car problems.</p> <p>I have a 32day account with Nedbank, I went to BT Ngebs on 29th December branch to ask for early release in my account and they refused. I went to Plaza branch still in Umtata on the 30th Dec and at least they said they will help but up to now, no funds in my account.</p> <p>My biggest frustration is my car broke down and I needed funds to fix it. I have exhausted my funds but requested an early release on my 32day account. I resume work on the 3rd in Jhb but am still stuck in Umtata.</p> <p> </p> <p>I called Nedbank contact centre several times and thet did say the branch will be able to help but Umtata branch is useless.</p> <p> </p> <p>I dont know what to do now with this problem. I am very stressed. I never had this problem with other banks. I regret opening this account with Nedbank.</p>
280 replies
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0 (0%)
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3 Star
1 (7.6923076923076925%)
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1 Star
12 (92.3076923076923%)