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Voruska N

Active since Jan 2014

30

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0

Industries

Reviews

30 reviews

4 months ago

CCD & Capitec Bank

I ordered my bank card from Capitec a week and a half ago. CCD Couriers were due to deliver it on Tuesday, however they could not make the delivery due to them being too busy. I chose a date that i would be able to collect my card whilst working from home. I have had multiple agents call to make the delivery on a days and when im at work. I had to repeat myself multiple times. CCD dont you think I would have placed my work address if i wanted the delivery at work? Now you'll want to inconvenience me for yourselves. Mind you, i needed the card before the 24th of May 2026. What kind of incompetence and pathetic customer service is this???? I do NOT recommend anyone to use CCD couriers ever! @Capitec why are you using a company that is going to make you lose your customers??? The inconvenience is appalling!

2 replies

4 months ago

CCD Couriers - Pathetic Service

I ordered my bank card from Capitec a week and a half ago. CCD Couriers were due to deliver it on Tuesday, however they could not make the delivery due to them being too busy. I chose a date that i would be able to collect my card whilst working from home. I have had multiple agents call to make the delivery on a days and when im at work. I had to repeat myself multiple times. CCD dont you think I would have placed my work address if i wanted the delivery at work? Now you'll want to inconvenience me for yourselves. Mind you, i needed the card before the 24th of May 2026. What kind of incompetence and pathetic customer service is this???? I do NOT recommend anyone to use CCD couriers ever!

1 reply

5 months ago

Pedro's woodmead - Disappointment

Pedro's woodmead thank you for ruining my birthday. You'll suppose to close at 8pm. Insteader you'll close b4 19.45. you'll weren't even prepared to assist. If you'll close earlier why not change your times according to the website and the National consumer Act. Thank you so much for ruining my bday. I would not recommend this branch or franchise to anyone

1 reply

10 months ago

EconoFoods Fourways

Ordered at just before 8am. Placed 2 orders for 2 different addresses. Its 17.38, both have not arrived. The 2nd order - the people now had to leave as they waited for the whole day for the order to arrive. First order i am still waiting and the cut of was 5pm. Pathetic service

0 replies

Debonairs Pizza

12 months ago

Debonairs Alex mall

Ordered a pizza at 18.33. At 19.07 it’s still not ready. This is not the first bad experience I have experienced with them. They busy talking and making chit chat and I still not received my order. How pathetic

1 reply

Salsa Mexican Grill

22 months ago

Salsa design quarter

Salsa design quarter worst service ever. We had to wait close to 30 min if not more because they have inefficient machines

0 replies

FNB (First National Bank)

30 months ago

FNB Connect - Appauling service

I called FNB Connect because i wanted to make a payment for my FNB connect as the debit order didnt go through. The FNB Connect agent Khanyiso Dlamini was rude and arrogant when i asked him to speak to a supervisor or manager. the person said he worked remotely and they dont have access to such. Why does FNB have a call centre for Connect if they dont have access to anything. Really disappointed with his attitude and behaviour

1 reply

34 months ago

Unhappy about pathetic serviceat Mochachos Northgate

The rate of the customer service at Mochachos Northgate is really pathetic. We always order from Mochachos and order the Family Variety where we ask for 2 legs. Andile thevery rudely said they don't do it and when we say that it has been done at your other branches, he said very arrogantly well this one doesn't and he said we can go ahead and report him. Your employees need to remember that without customers, mochachos wouldn't be operating. Customer service is very important and now in front of the customers he's even refusing to give his full name. When I went to speak to himabout his level of service he refused to let me speak.

0 replies

35 months ago

MILKY LANE CLEARWATER MALL

Last weekend my family decided to have milky lane from the cart. Instead of charging R75 for the ice cream I was charged R750. Then this weekend we decided to come sit down and I ordered vat one bar one sundae without the peppermint. I had to return it 3 times and each time the waiter was screaming at me and being very arrogant. Customer service is supposed to be key but none of that at Milky lane Clearwater

0 replies

Van De Venter Mojapelo Inc

47 months ago

VVM pocketing the money they collecting

On the 14th of February 2022, Mary from VVM contacted me to provide me a discounted settlement amount for my Vodacom Account. The discounted amount was R2910,86. She advised that i would get my paid up letter thereafter. My last instalment was in April 2022. To date, i still have not received my paid up letter. I contacted them again today, and spoke to Nhlanhla Qwabe who was arrogant, who clearly did check her notes on the system, where if she had she would have seen the offer provided to me by Mary. Is VVM pocketing the money its collecting from the public and is this just 1 big scam. VVM needs to check their recordings from the 14 Feb 2022 and provide me with my paid up letter as in yesterday

0 replies

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2 Star

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1 Star

30 (100%)

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