OK
Omair K
Active since Jan 2014
9
Reviews
0
Industries
Reviews
9 reviews5 months ago
MTN Using Predatory Loopholes to Avoid Cancelling My Contract – Unacceptable!
I am utterly disgusted by the ********* behaviour MTN has displayed regarding my contract cancellation. I signed a 12-month MTN contract ending on 30 November 2025, and as per their own rules, cancellations must be done at least 30 days before expiry. I phoned MTN on 16 October 2025 — well within the required notice period. Instead of honouring this, MTN is now trying to twist their own terms with a ridiculous excuse that my cancellation was “not within 30 days.” This is nothing short of predatory behaviour and an obvious attempt to squeeze extra money out of loyal customers by exploiting technicalities that don’t even make sense. MTN is fully aware that 16 October is more than 30 days before 30 November, yet they choose to mislead, obstruct, and frustrate customers instead of doing the right thing. The lack of accountability, transparency, and customer service is shocking for a company of this size. I fulfilled my obligation; MTN is now failing to fulfil theirs. I will not be bul**** into paying for a contract I have correctly and timeously cancelled. MTN — fix this immediately. Stop hiding behind invented loopholes and start treating customers with honesty and respect.
0 replies
5 months ago
Poor Service and Unresolved Requests from FNB Private Wealth and eBucks
I am extremely disappointed with the level of service I have received from FNB, particularly as a Private Wealth client. I requested a change of private banker over three months ago, yet this has still not been actioned. The lack of follow-through and accountability is unacceptable for a segment that is meant to offer premium support. In addition, the constant changes to the eBucks Rewards rules have made FNB appear increasingly money-driven and predatory. The shifting criteria make it feel as though the programme is intentionally designed to reduce customer benefits rather than reward loyalty. When I raised a formal complaint regarding these issues, the response I received was generic, unhelpful, and failed to address any of my concerns. This experience has severely undermined my confidence in FNB’s commitment to customer service and transparency.
53 replies
5 months ago
Ongoing Issues and Lack of Accountability from Earth Zone Properties
I am extremely dissatisfied with the service provided by Earth Zone Properties, who manage the complex in which I reside. There have been endless issues over an extended period, yet little meaningful support or resolution has ever been offered. Most concerning is a recent incident where a section of my apartment collapsed. Despite the seriousness of the situation—and the fact that it could have resulted in a tragic outcome—Earth Zone Properties showed no accountability, urgency, or remorse. Their lack of responsibility and care for residents’ safety is deeply alarming. The ongoing poor communication, unresolved maintenance concerns, and complete disregard for tenant well-being make this one of the most disappointing property management experiences I have encountered.
0 replies
5 months ago
Two-Month Delay and Poor Follow-Up on Fund Transfer Request
I am very disappointed with the service I have received from Alexander Forbes regarding the transfer of my fund to FNB. I have been following up for nearly two months, yet the process has still not been completed. Despite multiple attempts to get feedback or progress updates, I have received little to no meaningful communication. This prolonged delay and lack of responsiveness is unacceptable, especially for a financial services provider entrusted with managing clients’ retirement and investment funds. The experience has been extremely frustrating and reflects poorly on Alexander Forbes’ efficiency and client service standards.
53 replies
5 months ago
Extremely Poor Service and Ongoing Delays with Refund from ArcStore Online
I am extremely dissatisfied with the service I have received from the ArcStore online branch regarding my refund request. I have had to send more than 80 emails, repeatedly following up and practically begging for updates on the collection of the item. After finally getting the item collected, I am now forced to chase after my refund in the same exhausting manner. The lack of communication, accountability, and urgency from ArcStore’s online team is unacceptable. The entire experience has been unnecessarily stressful and reflects very poor and unprofessional service.
0 replies
5 months ago
Extremely Poor Service and Unresolved Billing Issues with CarTrack
I am extremely disappointed with the level of service received from the CarTrack accounts department. I have had to contact their WhatsApp support daily, repeatedly explaining the same issue with no meaningful resolution. This level of service is both unprofessional and frustrating. CarTrack raised an unauthorized debit order on my account, yet despite this, they have been unwilling to assist me with a suitable alternative payment method such as Pay@. As a long-standing customer since 2019 with four vehicles under contract, I expected far better support and accountability. The only reason I remain with CarTrack is due to the substantial cancellation fees tied to my contracts. Overall, the service I have received has been extremely poor, and I urge CarTrack to improve their customer support and billing processes.
53 replies
5 months ago
Discovery Vitality Healthy Dining Claims Rejected Without Justification
I am deeply disappointed with the level of service I received from Discovery Vitality regarding my Healthy Dining allocations. Despite submitting accurate and valid receipts for Nando’s meals that clearly included qualifying healthy menu items, my submissions were repeatedly rejected without proper explanation. When I queried the issue, the responses I received from representatives Kuhle Gunguluza and Vuyokazi Mxoli were unhelpful and did not address the core problem. The overall experience has left me feeling that Discovery is not upholding the standards it promotes, and it raises concerns about the fairness and transparency of the Healthy Dining benefit.
0 replies
32 months ago
Unfair and ********* practices for S23 Trade In
Extremelt unfair and ********* practices being performed by Samsung with regards to the S23 trade in campaign I had submitted my documentation and device within the promotion period. The trade in was approved and scheduled for payment. Then on the day of payment, when I queried it, they came up with lame excuses to avoid payment. Now they have returned my trade in device with a cracked screen, missing box and charger and trade in rejected It is becoming typical of Samsungs predatory and unfair behavior globally, brand image is really falli g
120 replies
32 months ago
Thieving company for Samsung Trade In
Extremely ********* and unfair practices by this company as part of the Samsung Trade in My trade in was approved and scheduled for payment as I had submitted all the necessary documents However on the day of payment they came up with lame excuses about device activation Just a typical thieving South African company. Absolutely useless. Avoid at all costs.
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)