JM
Jacky M
Active since Jul 2014
13
Reviews
0
Industries
Reviews
13 reviews97 months ago
Monitor KZN and Selldirect - thank you!
Monitor KZN to be exact dealt with my insurance in conjunction with Selldirect. I was extremely happy with the turn around time in order to finalise my claim. Since I first made contact with them everyone who played a rill in following through with the claim was extremely helpful and friendly. I would definitely not with to deal with anyone other than them and strongly recommend them to my friends and family. Thank you to the team who made this all happen in under 2 weeks.
105 replies
99 months ago
Service delivery
I made 4 phone calls to Telkom who promised me 10gigs of data for the first 3 months of my contract...I am still waiting for it. No one took the time to call me back explaining the reason for the delay. I am now not able to access the internet on my phone because of this.
105 replies
111 months ago
Helpfull and friendly
<p>Last week my car broken down across the road from Best Drive and me being a female, I wasn’t able to push the car in a busy industrial area. I walked over to them and went straight to the admin desk where I was assisted by a friendly guy. He immediately called one of the guys from the workshop to assist me. With an oh so friendly face and response he pushed the car all the way into the workshop all by himself.</p> <p>They then did a test for me and sorted the problem out for me.</p> <p>I would just like to thank the guys at Best Drive Paarden Eiland for their helpful and non-hesitant service in my time of need. Will definitely go back there in a time of need.</p> <p> </p>
0 replies
117 months ago
Great customer service
<p>I called 1Life this morning and spoke to a very vibey guy called Wayne Powell. I would just like to thank him for excellent service provide. keep it up Wayne! It was a pleasure speaking to you!</p>
53 replies
117 months ago
Excellent and Friendly service
<p>I took my car into Wackers Paarden Eiland branch today and I had friendly service from everyone that works there. Well done to all the guys there for remaining friendly no matter what day of the week, no matter what the weather!!! THANK YOU!!! You will definately see me again.</p>
0 replies
118 months ago
best ever assistance
<p>12 August 2016...I had the most informative, helpful, well treated customer assistance from Richard Maleka from Prime Meridian Direct. He was super friendly and although these calls take long it was a pleasure talking to him. He proved to be very well informed as I asked him all kinds of questions and he was able to answer each and every one of it. Well done Richard!!!</p>
53 replies
122 months ago
DONT BUY MATTRESS TOPPERS
I bought a duck feather mattress topper from them a few months ago and the feathers continue to come through the material pricking a person while you sleep on it at night. I decided that if the problem persists then i would report it. well now i have come to the point where it seems like this DUCK FEATHER topper isnt going to last. i would not recommend anyone to buy a topper from Cielo. its not worth the money and it wont last.now they are telling us we should have reported this within 14 days.
0 replies
127 months ago
Cancellation charges
I got a call from the call centre from a guy Shane. trying to sell me the GoGlam package. i asked him questions about the package and then asked him to send me info on the package after which he told me the only way he could send me the info was if he had signed me up and i could cancel it if i was not entirely happy with the deal. i was clear that i wanted to see the deal before i agreed to sign up and he insisted i could cancel if i was not happy. they then sent me the deal and i had no time from my side to read this in the apparent cooling off time. i then cancelled after and was told that there would be a R800.00 admin fee for cancellation. this is not stipulated anywhere and i think this is not right and its a manipulative way of GoGlam to get money out of people. i would not recommend anyone to GoGlam due to this cunning act of tying to make easy money. And this R800 is not disclosed anywhere in the documents because this would instantly make one change your mind when wanting to consider a deal like this.
75 replies
129 months ago
Putrid Service
Last night at 20:55 myself and 5 teenage kids went to St Elmo's in Woodstock for supper. Upon entering the restaurant i noticed that there were no other patrons. My daughter and my niece then ordered a pizza knowing which toppings they wanted, placed the order and at the same time i went and checked out the menu. As the payment was being made i noticed that they had a special on a Tuesday which i was not aware of. i then told the kids to ask if they could cancel the order and exchange it for the special instead and this way we could share a more filling portion among the 6 of us and it just works out more economical for us. The person who had now move from the back came to the front and we asked whether we could change the order and he refused to and his reasoning was very unaccommodating. he said that he would have to explain why is was cancelled and that we did not have a valid enough reason and if he were to cancel he would then need to pay for our order. i think that service would be better if the cashier had told us about the Tuesday special. There was already no one else there and you cant help but wonder why not.
0 replies
135 months ago
Hard to contact
On the 11th of March I received my mtn statement, I wanted to cancel some part of my contract that i was no longer using, sent a mail to info@mtn.... Up until today i did not hear back from them. Yesterday i called the number for contract customers from the phone in question. I could not get through, it just disconnects immediately. I then phoned 173 and waited to speak to a consult for more than 30 min. only to give her the reason for my call and then she said she was going to put me through to the contract dept. Immediately the call was disconnected.I again tried the 808 number from another phone and could still not get through. How do we contact this service provider when we cant even get through to the. I suppose the next step will be to go to a mtn store and by the time i get to the store they will have charged me for a service that i have not being using.
76 replies
Review Distribution
5 Star
7 (53.84615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (38.46153846153846%)
1 Star
1 (7.6923076923076925%)