MN
MERVIN N
Active since Oct 2014
19
Reviews
0
Industries
Reviews
19 reviews8 months ago
Incorrect quantity in the cans
I would say I buy approximately 48 cans 250ml of redbull original on a weekly basis. I noticed on my last purchase that 2 can was about 100ml only. I called redbull/sent and email , they pitched up at my door with 4 x 250ml light blue cans. That was not the apology I wanted. I can afford to buy my own redbull Firstly, how did the can pass checks without the correct quanity, dont you have quality control procedures. How many of the cans actually have the correct milliliters in it. I want to carry out my own investigations to prove my point. Want a representative present.
0 replies
24 months ago
Poor help center
Very poor service The driver collected my food at 5:25 The eta was 5:45 He then turned off his tracker His phone doesn't work He wasn't replying on the app It is impossible to contact Uber via telephone , only via the help app, which is computer generated I received my food an hour after collection from restaurant, , the food was prawns and calamari I paid R500 and awful because it was cold
0 replies
32 months ago
poorly trained service department
no assistance from anyone, my car has been to ford pmb from march 2023 and still not fixed manager is doing nothing about it ford SA is doing nothing about it but i still have to pay for a car that is not in proper working order i have no more resources
0 replies
33 months ago
No loan vehicles available
I own a Ford mustang 2022 model with 11000km on the clock. I have been having a problem with my car for a few months. It's a factory fault, and there isn't Spares available I pay R17000 per month for my vehicle. Ford pietermaritzburg refuses to give me a loan vehicle. So now I'm paying for a car which I don't have , and I am hiring a car which I'm paying for on my own
0 replies
36 months ago
Interrupted service
I called the customer service twice and was on hold for 13minutes each time with no answer Then I spoke to a very helpful consultant, who tried his best but unfortunately couldn't help. He assured me someone will call me back with technical help , but no one called , we pay for a service that we are not receiving, shouldn't we be compensated for the days of interrupted service.
106 replies
38 months ago
Seating
I booked flights with qatar airways 3months inadvance and for my 20th anniversary to Bali I checked in an hour after the checked in opened. But my husband and I are seated on totally opposite ends of the plane (row 22 and 70) If the tickets were bought together and checked in together why seat the passengers separately. Ridiculous
0 replies
41 months ago
Radisson blu umhlanga appalling
So let's start from the beginning We parked our car and there was no Porta insight My husband had to carry our bags in the rain until the security assisted us. I booked the executive suite 3 weeks prior, as it was our 20th anniversary, only to get there and the suite was given to a "more important guest" They down graded us to a junior suite for R1000 less than the room I initially booked. After being down graded "which no hotel does" I was given a free bottle of cheap wine and a snack basket , which was standard with the executive suite . I was promised by the manager he would do a romantic set up for dinner (to make up for the mistake) which I had booked at the Firelake restaurant on Saturday night. I arrived to nothing. Saturday nights dinner at the firelake restaurant was the worst, the staff is not well trained, and the food isn't worth being on any menu , leave alone "fine dining" On Saturday morning we get to breakfast only to find out that my room doesn't including breakfast , but my booking initially included breakfast , after the embarrassing moment the manager was called in , and it was sorted out. Housekeeping doesn't replenish soaps showers caps, no shower gel at all. Walls are paper thin , I had to hear my neighbour's the whole night. Sunday morning my room door opens at 8:30 by Housekeeping with no knocking , only for my husband to be changing. Again the same thing at 9:30. Again at check out no Porta was available
0 replies
47 months ago
Pathetic after service
Hi I purchased a range rover on the 14 Feb 2022 from land rover pietermaritzburg Upon taking delivery I noticed several faults I immediately brought it to the sales person attention He did nothing about it , I then sent and email to the sales manager. The sales person told me not too, because he will be fired. My vehicle was booked In 6weeks later. Only because they didn't have a loan vehicle for me. They then took my car in for a week. And returned it back to me with that same problem. Yet again a called the service the Department who did nothing . I have been using my car it a defeated screen for 2 months I called them on Wednesday 01 june 2022 to book it in Yet again my car went in on Friday morning. I had to call the at 4:30 to check what's happening, the lady said they are trying to get me a loan car , and tomorrow morning I can come fetch it . Only on Saturday morning I called again and they said they will put the car back together and I can fetch it again with the fault But I must bring it in again on Monday. I don't have a car for the weekend. I've havent spoken to a service manager or sales manager at all because they are never available. No one calls me back . I have to always follow up otherwise I'm in limbo I'm going to be in touch CPA
402 replies
49 months ago
Impossible to cancel tracker
I have tried to cancel my contract with tracker , I've sent through Several emails, with no response, I've made call which put me on hold for up to 25mins I sold my vehicle 3weeks ago and it seem impossible to cancel the tracker service.
148 replies
63 months ago
Game gateway blames defy for defection
I purchased a glass top hob in December It was the last unit , I had a friend collect the item from warehouse the unit was unchecked on collection When I received it there was a slight dent on the glass . Too small to really notice About 6 weeks after use the Crack started spreading. I've been trying to contact game gateway for 3 weeks to no avail. I got response from them after I called the call centre and laid a complaint. Now they say they don't cover cracks. Then they blame defy and take no responsibility.
56 replies
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3 Star
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2 Star
3 (15.789473684210526%)
1 Star
16 (84.21052631578948%)