NN
Nelisa N
Active since Oct 2014
16
Reviews
0
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Reviews
16 reviews5 months ago
PAYSTRETCH IS A ****
I’m writing to express my disappointment and frustration regarding a failed transaction at Makro Gonubie Store on 26/10/2025. I attempted to purchase an air fryer using PAYSTRETCH, but both attempts failed at the till. Makro staff confirmed that the PAYSTRETCH option wasn’t working in-store, so I paid with PayJustNow instead. However, I’ve since received a notification showing a balance of R4200, and PAYSTRETCH claims the second transaction went through. I’ve provided proof of the failed attempts and my PayJustNow payment, explaining that neither PAYSTRETCH transaction was successful, but you’ve left the second transaction open, stating I owe R2109. I’ve repeatedly requested they cancel this, but without resolution. I find it unacceptable that PAYSTRETCH insists I owe this amount when: - Both attempts at Makro failed. - I paid via PayJustNow (proof attached). - Makro staff confirmed PAYSTRETCH wasn’t working. I request that PAYSTRETCH: 1. Contact Makro Gonubie Store directly for proof of the failed transactions. 2. Cancel the outstanding amount of R2109 – I did not authorise or complete any successful PAYSTRETCH transaction. I will not pay for a transaction I didn’t complete. I expect a prompt resolution to resolve this matter.
0 replies
5 months ago
PAYSTRETCH ****
Here's a rewritten version of your message, maintaining your tone and clarifying the details: Dear PAYSTRETCH Team, I’m writing to express my disappointment and frustration regarding a failed transaction at Makro Gonubie Store on 26/10/2025. I attempted to purchase an air fryer using PAYSTRETCH, but both attempts failed at the till. Makro staff confirmed that the PAYSTRETCH option wasn’t working in-store, so I paid with PayJustNow instead. However, I’ve since received a notification showing a balance of R4200, and PAYSTRETCH claims the second transaction went through. I’ve provided proof of the failed attempts and my PayJustNow payment, explaining that neither PAYSTRETCH transaction was successful, but you’ve left the second transaction open, stating I owe R2109. I’ve repeatedly requested they cancel this, but without resolution. I find it unacceptable that PAYSTRETCH insists I owe this amount when: - Both attempts at Makro failed. - I paid via PayJustNow (proof attached). - Makro staff confirmed PAYSTRETCH wasn’t working. I request that PAYSTRETCH: 1. Contact Makro Gonubie Store directly for proof of the failed transactions. 2. Cancel the outstanding amount of R2109 – I did not authorise or complete any successful PAYSTRETCH transaction. I will not pay for a transaction I didn’t complete. I expect a prompt resolution to resolve this matter.
0 replies
8 months ago
****med by Dekra East London
I am an Uber driver, I visited the Dekra East London branch on August 12, 2025, for a Vehicle Inspection Report for uber. Despite informing the administrator of my purpose. After the inspection was completed I was given a Roadworthy report instead. After some disputes with the administrator, she called Berny the manager who tried by means to convince to take the wrong report despite telling him that I do not need it, I was forced to pay an additional R351 on top of the R595 which I had already paid in order to obtain the correct report. On August 13, 2025, I returned to request a refund due to the company's mistake and staff negligence, I was told that he was not at work, I asked them to call him, on the call Berny instructed staff to tell me to come back when my Uber account was active. After contacting him directly, he initially admitted to the error, he admitted that he was just covering up for his administrator and promised to refund me personally. However, he later claimed that no refund would be given, citing my alleged selection on the form and he claimed that this decision was taken by him, his staff and their head office I dispute this decision, as the form does not indicate my selection for a Roadworthy report. I have requested records of our phone conversation where Berny admitted to the negligence and promised me a refund but till now my money has not reflected on my account The experience with Dekra East London has been disappointing, with concerns about their honesty and integrity.
1 reply
18 months ago
Cartrack is a ****
I took a car tracker with Cartrack. They debited their R120 on the first month. Weeks later they sent me a WhatsApp saying I owe them R109 I inquired about the R109 and I was told what it was for, I paid and sent them proof of payment. My issue with them now is that they keep sending me the same WhatsApp message saying I must pay the R109, I keep forwarding the POP to no avail, when I ask them how many times must I pay this R109 they don’t respond but keep sending me the same WhatsApp text.
53 replies
19 months ago
FNB loan is a ****
I had a loan of R76000 with FNB. Well, I have been paying the loan without a fail, Last month (August 2024) the loan had a balance of R3191. On the 25 of Sept 2024, I paid it off, immediately after I made the payment, the loan account showed a -R65. I could not understand where does the R65 come from as I have settled the loan, to my surprise today I woke up to -R 381. Why is FNB ****ming me? and this is not the first time, they did the same with the previous loan I had with them, and I cannot be told that it's interest, interest on what when I have settled the loan?
53 replies
31 months ago
Tymebank is a ****
Tymebank ate my money. I deposited 5000 on Tymebank on the 28 August 2023. I then transferred the money to a fixed deposit account on their app, which shows a zero balance now. Yesterday the 26 Sept 2023 I could not log on to their app, it kept on giving me an error message that says the app can only be linked to one device, I was shocked to see the error knowing that I only have one device that has the app. I called Tymebank this morning 27 Sept 2023 and I spoke to a lady who was very rude to me that ended up hanging up on me without helping me, she told me that she will escalate the matter but wont call me back, so how does she expect me to get feedback if she is not going to call me back? I had to call again and I spoke to the other one that tried to assist me by delinking the app and asked me to uninstall and install the app back, I did that but to no avail. I then received an sms from Tymebank saying the issue has been resolved but I am still not able to access the app and as for their internet banking its just as useless.
131 replies
38 months ago
Pathetic service
On the 24th of February 2023 I placed an order for a bed at , @Home online, order #p642663447. while I was waiting for the delivery I saw a new bed at their stores in East London Hemingways that I liked more than the one I had already paid for, so I requested the store to do the necessary changes and I paid the difference. I then received an email from the store consultant confirming that the new order was made on the 6th of March but only to receive another email on the 9th stating that the order was only made on the 9th of March 2023, order #1403375. Today it’s the 17th and they just called to tell me that they are unable to do a refund on the initial order and they can’t tell me when will all this be resolved, when I requested the contact details for their system support so that I can follow it up myself, they refused to give me the number. I am sick and tired of @Home stores and their poor services. I want them to keep their bed and give me my money back so I can go buy a bed elsewhere where I will be given a proper service.😡😡
53 replies
52 months ago
Crook drivers
I ordered food online but I never received it. The order is marked delivered. I called the call centre I was promised a voucher that I never received. I am so angry right now, kfc employed crooks, both the drivers and the call centre people
0 replies
53 months ago
Poor service
I ordered a sweat belt from clicks on the 29/11/2021 order is #211129-001-2415. According to their website, click and collect takes 1-3 working days, today it's the 4th working day but the status of my order keep saying Processing, what is it that you are processing in so many days? I tried to call the 0860 2540257 number, no one picks it up. This is really unacceptable and so unprofessional. I am so angry right now
0 replies
56 months ago
Unprofessional manager behaviour
I was employed as a Takealot driver for a month in Cape Town, Brackenfell branch. I was told to wear black or blue clothes since I was new and still waiting for my uniform. I have been wearing the colours everyday without a fail and I have never had a problem with anyone until Friday last week the 3rd of September 2021, I arrived there to be shifted and the manager that was in charge shifted me, when I was about to leave Megan, the other manager appeared and started shouting at me telling me that I am wearing a wrong shoe color, I was surprised because no one has ever said anything to me about what shoe color should one wear, the other manager told me in a polite way that the shoes should be black, I then said it’s okay I will go home and change the shoes but Megan was very rude to me, she was busy shouting and swearing at me, I asked her why is she shouting at me in front of people because that was so unprofessional, worse part the day before the incident I was wearing the same shoes, I even spoke to her on that day, she never said anything about the shoes. So when I asked her why was she being rude, she told me that Brackenfell is her branch and that she owns Takealot and therefore she will f**cken shout if she wants to, it was so bad she even attempted to beat me up. She told me to get out and that I am fired. I told her it’s fine I will go to another branch, that’s when she told me that she was going to block me in all branches. I really need her to be dealt with because she was so unprofessional and what she did was so uncalled for, she has no respect for the driver as she is always rude to the drivers. I mean they never told me about shoe colours and almost everyday I would see other drivers wearing shoes that are not black but no one has ever been fired because of that. I am definitely taking this matter further to the CCMA. Megan has no good communication skills, I really don’t know how she got a management position because she is so incompetent.
0 replies
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