Active since Nov 2014
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18 reviews58 months ago
Disappointing service at CMH Opel Umhlanga
I have been very understanding by CMH Umhlanga has taken me for a ride and I am really angered. I dont know whether they undermine me because I am a black person or they have other reason for undermining me in such a manner. I left my car with them on 14 June and they decided that they would only attend to it on the 17th of June - my car was just parked there at their premises and they even moved it from the front to the back of the workshop. I had to call Sugen and ask whats happening, only then that it was moved into the workshop and diagnosed, only to tell me that I need to wait for another 5 days before my car would be fixed. Come the end of that five days, they told me that they had to replace the engine and I had to wait for a further three weeks. Well their service manager ensured me that I would be given a rental car to use in the meantime - it's been a week now I still don't have that rental car. I have to deal with frustration of public transport in a rural area, I have to have my kids skip school occasionally because I drop them off at school. The guys at CMH Umhlanga are just quite, not telling me whats happening - nothing! I am disgusted. I could never recommend this branch to anyone.
0 replies
63 months ago
DStv blocked my channels yet I paid
I have paid for my account on the 15th February using the EFT form of payment as I always do and didn't have problems before but this time around Multichoice is messing with me. Having paid on the 15th, I get home in the evening of the 20th my channels are blocked; when I check it is claimed that I have not paid. The following morning I get in touch with them and email them a proof of payment. I get offered apologies and my channels are restored. Again this morning 22nd I wake my channels are blocked again? What the hell is going on? I pay for DStv and I can't watch it? I'm ****ed off.
56 replies
64 months ago
Cartrack poor service before im even their customer
cartrack I'm disappointed. I made a Facebook enquiry and I was called a fitment was arranged for 3pm. Suddenly the guy comes at 12pm and when he gets there he says he can't work because the weather is not good - okay fine I understand even though he didn't come at the appointment time. He tells me the office will call to rearrange and yes a guy from office calls and I tell him I want a 3pm appointment like before and suddenly latest appointment I can get is 1pm - here I was kind of fed up. He said he would call again, he never did. Recently I made another enquiry on Facebook, I was called and promised another call the following day to finalize the appointment. 3 days later, I'm still waiting for that call.
56 replies
67 months ago
Donovan from Infinite Auto - if excellent service was a person
Infinite Auto truly made my vehicle process a joy - being from KZN and buying from Gauteng online could have its own mishaps but Donovan was so helpful, so patient and ever so willing to assist with a ton of questions I had regarding the car. When I went up to collect the vehicle, the service was just excellent. They do have lovely, reasonably priced vehicles. I can recommend that you check them out.
53 replies
67 months ago
Hidden fee on Nedbank loan - they can't explain it
Quite disappointed and puzzled by the personal loans department at Nedbank. I have R2556 outstanding on my personal loan (for which I've been paying R3500 monthly) but when I go to settle loan option on the mobile app it suddenly adds R110 and I'm asked to settle by R2666. I asked the question on the Facebook page and they could not explain to me and gave me a number to call personal loans department which I did and the lady there (Msimang is her surname) she also could not explain to me why this is the case. I often incur charges including interest on the 1st day of the monyh and for October such fees have already been added onto the outstanding amount and I'm due for what should be a final debit payment in 5 days time which should be R2555. But if I settle now I'm charged a further R110 - why? Nedbank can't explain. R110 is not a lot of money but there must be clarity why it's being added.
0 replies
68 months ago
Game The Gateway Customer Service Disappointment
I placed in my laptop for repairs at Game The Gateway on the 18th of August. Five weeks later I have had to follow up because nothing has been communicated back to me. To my extreme disappointment, a lady from the store has called me and told me that my laptop is still at the store and has not been sent to the repair centre, they shall do so now. So if I had not followed up, the laptop would have stayed there forever. I'm so disappointed and I'm actually angry about this whole situation, I'm totally disgusted.
106 replies
73 months ago
DStv payment due back and forth
I am quite frustrated and getting disgusted with DStv. I normally pay R509 for a Compact and Access packages on my two decoders. On the 14th I received an SMS instructing me to pay R220 for my DStv which I did on the 17th. On the 18th I woke up with a message on my decoder instructing me to pay R509 which then confused and frustrated me. I got in contact with DStv via Facebook direct messaging and they told me I had to pay R289 more than the initial R220, saying the SMS I received had been wrongly sent, so was the message on the decoder which had been delayed. I then paid that R289 on 21st. On the 22nd then DStv sent me another SMS saying they had not received my payment, I need to pay R339 - now I'm confused what exactly is going.
210 replies
77 months ago
Rude chef at Tatso Sibaya
I recently went to Tatso Sibaya with a friend and I was quite offended by a chef. So as you'd expect we went in, picked up the plates and joined the queue. First stop was a grilled chicked pick-up which one would serve them self and then a second stop was a beef sort of barbeque station where a chef was assisting. For an odd reason and in a rather very rude manner, the chef (if I read his name correctly its Kevin Barnes) decided to skip me and my friend and serve a number of ladies who were behind us and when I asked he told me ladies first. When I told him that but we were in front he simply replied "I'm the chef here". We had to wait for this amount of ladies who then went in front of us until he served us - given the fact that we had paid the same amount as ladies and that there is a timeframe to spend in that restaurant which was then wasted when we had to wait for people who were behind us, I was quite disgusted by this kind of treatment and it ruined my whole experience of being there.
0 replies
78 months ago
Mr P Gateway
I often order online and choose MRP Gateway as my collection shop. What buffles me is when I get to that shop and they ask me to join the long cashiers queue when I have ordered online - whats the point of buying online then? And I have always refused to join the queue and they suddenly give my order - I don't get it really! And there is a click+collect counter at this shop, I am under the impression its for people who buy or bought online but I'm always told to go to the cashiers - what is this counter for then? Besides the online shopping experience is quite pleasant, but Mr.P Gateway needs to know how to handle people who ordered online.
105 replies
78 months ago
Takealot.com service is quite pleasant
I bought a griller from Takealot - without noting, the item was actually out of stock and I only realised when they sent me a confirmation email re: my order. I sent them a message on Facebook indicating that I needed the item delivered earlier or my order cancelled and refund processed. Without any back and forth communication or hassles, Takealot was very pleasant to deal with - they simply cancelled my order and a business day later my refund was processed. Thank you Takealot - I will keep on buying from you, now making sure I check availability ;)
0 replies
Review Distribution
5 Star
2 (11.11111111111111%)
4 Star
0 (0%)
3 Star
2 (11.11111111111111%)
2 Star
7 (38.888888888888886%)
1 Star
7 (38.888888888888886%)