SH
Shawn H
Active since Mar 2015
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
Hungry Lion Lakeside Mall (Benoni)
HUNGRY LION!! My brother asked me months ago whether I had heard of HL before. I hadn't at that stage. He told me that a friend of his in the Cape RAVED about HL, swearing that he would never set foot in a KFC again. Not only are the prices a fraction of KFC's, but the food is tastier, and the portions far more generous. Imagine our surprise when we exit the Lakeside Mall, Benoni earlier today, only to notice: You guessed it - A Hungry Lion restaurant! FINALLY we could experience what the hype was all about! We wait in the queue and strike up conversation with other patrons, asking them whether they are regulars, and how it compares to KFC? We hear that the food was really good. This adds to our anticipation of getting the full Hungry Lion experience. My brother orders 4x Double Munch burgers (burgers only). The lady who took the order asks him whether he would like plain or spicy. He asks for 1x spicy, and 3x plain. He pays and I notice a large frown on his face. I start of by ordering "one of the same that my brother ordered". Same question: spicy or plain - I ask for hot as hell. Then I notice the Double Big Boss burger, and order one so we could have a side by side comparison later. At this stage I get curious about the chicken pieces, but only see combo's on the menu. I ask the cashier whether they only sell the chicken pieces in combo's, whereupon she replies yes. (HL Lakeside, I really hope you have cameras with audio, to verify what I'm sharing here). I ask for the 4 piece combo (R79.00 on the menu) to be added to my order. Around this time my brother says "I bet you she stuffed up my order!" He looks at his slip, and points towards the R70.00 total. The Double Munch burgers are R34.90 each, yet the slip shows 4x Munch Burgers R70.00 - Yeah, clearly some mess up with the order. I tell him to speak up, but he declines stating that he does not want to make a scene. Yeah, we were not brought up the type to complain about everything and ask to speak to a manager. Then we see one of the specials on the display screen show a 4x Munch burger special @R70.00 - remember the part where I ordered "one of the same that he ordered"? We look at my slip and my 1st item is a Double Munch burger charged at R34.90 - bizarre right? The 2nd item is also exactly what I ordered. But what do we have here? Item no 3 is now a 1x4 piece @R84.90! That's R5.90 more than what I ordered, and minus the chips? Again my brother asks me not to make a scene, and reminds me of what is likely to happen to our order in the back - out of view. We wait for a very long time. Other patrons in the store starts ousting their dissatisfaction in their simple orders taking an absurdly long time. Others start complaining about incorrect orders, and it is around this time that the cashier is noticeably rattled. She opened, inspected, closed and put back on the heating shelf, the exact same two packages no less than 10 times each! I point out to my brother that I'm pretty sure that the white paper wrapped burgers laying right there on the heating rack was surely his order, and that it had been laying there for at least 10min already. More people are now getting worked up because of the delay. Maybe 5 minutes later she grabs 3 of the 4 of those burgers, and calls his number (3576). He politely points to his slip stating 4 burgers, she grabs the 4th, and shoves it in the bag. He thanks her and leaves. I receive my order (3577) and ask her how it is possible that I ordered "1 of the same that he just ordered" and got the correct order when he got something completely different? She started denying that this was what he ordered, and that she gave him what he ordered. I also asked about the 4 piece chicken debacle, she could not answer. I also asked her whether she is new, as that would be a possible explanation, to which she clearly took offence and became exceptionally nude. I cautioned the other patrons in the store to check their slips and their orders, and left the store very likely never to return. I know my couple of rand order might not make a difference to them, but if this trend continues people will start spending their money elsewhere. As one gentleman stated, yes KFC is more expensive but at least I know what I'm paying for and what I'll get. We heard from other patrons how this is the norm here, VERY long waiting times, and a gamble as you never quite know what you will eventually receive. Another lady just rep**** "Eish that lady is always a problem." Getting home my brother ended up with 4 spicy burgers and a bitter taste in his mouth. Time on till slip 17:28 - Time when very basic order is handed over 18:02 The food really is surprisingly tasty, but just simply not worth the frustration! Food: 4 Service: 1 Atmosphere: 1
0 replies
9 months ago
Kambrook Aspire dual basket air fryer
I purchased a Kambrook 5.2L+3.3L Dual Basket KAM-AF05 Air Fryer from Clicks Online in April last year. The Teflon coating started coming off in heaps and bounds on both the grid, as well as the basket itself until I read of the health risks of using air fryers where this happens. I am not one to easily complain or return items to a store, and thought - let me just try purchase a new basket. I have been searching for a heck of a long time now, without success. I then turned to Clicks who are the agents for Kambrook in South Africa. I did not demand an exchange or replacement, I asked where I could purchase a new basket for this model. It took Clicks exactly 21 days, after several repeat emails to tell me the following: "We sincerely apologise for the delay in response and resolution to your query as we have been awaiting feedback from our Merchandising Division who escalates all product related queries to the relevant supplier. Regrettably, we were unable to source any replacement spares/baskets for the Kambrook Aspire Dual Air Fryer as this model has been discontinued by our supplier and is no longer manufactured. As the item is out of guarantee, we are regrettably unable to provide you with a refund or exchange in line with our returns policy. We sincerely apologise for being unable to provide further assistance to you in this regard" So now I'm stuck with a fully functional, but completely unusable Air Fryer that is just out of warrantee. I will never purchase anything from the Kambrook range ever again if this is what the aftermarket service and support is like. I am extremely hesitant that I will purchase any appliances from Clicks ever again too. The mistake I made was that I was not being petty, and quick to complain and demand a refund, while it was still under warrantee. I wonder if Clicks even bothered to check whether they do not perhaps have any returned faulty units of the same model where we could salvage a basket from? Probably not. My 5c opinion, do not purchase Kambrook products, unless you are willing to replace the appliance as soon as it is out of warrantee.
0 replies
27 months ago
MBD "Collections" ****
Supposedly Munnik Basson Dagama Incorporated Attorney. Keeps harassing me telephonically, even after I had on several occasions informed them that I do not wish to be contacted by them, and even after I reported them to the Info Regulator. Now they are phoning my wife as well several times per day. This appears to be a major ****ming company if you look at all the reviews. They also seem to have no other information other than my first name.
58 replies
31 months ago
Dr Shabeer is TOPS!
I deal with a large assortment of vets, and I can without question say that Dr Shabeer ranks at the very top of this list. Always helpful, always friendly, and always on top form! Thank you Doc! Thank you for what you selflessly do for our Indigenous Wildlife, and for us in general!
0 replies
31 months ago
Opting out on your text service means I AM NOT INTERESTED!
I have opted out of receiving your SPAM text messages so many times, yet when I look it's like an infomercial "But wait, there's still more...."
0 replies
34 months ago
DebtBusters
Keeps harassing me with sms's even after "Opting OUT" No idea where they got my details from, and now I can't seem to get them to stop pestering me. I see number blocking might be the only option
60 replies
34 months ago
FSI Afriforum **** according to TrueCaller
Received a call from not Dawie, but someone claiming to be Willie Botha from FSI (087 474 0678). He knew my name and surname, and also that I am from Brakpan, and that I at some point took out a retirement pollicy. Kept rambling on and on with his well exercised rhyme, each time I ask him what the call is about. Then he starts rambling on about premiums and deductions and when I say to him that this still does not tell me what the call is about, he throws down the phone in my ear. From what I can see on a simple internet search, these clowns (apologies to actual clowns) have been doing this with much the same Modus Operandi for the past 10 odd years. Surely if they are still running the same ****, they must be catching people. Be warned!
0 replies
43 months ago
Tshepo from Afrihost Technical
Chatted to Tshepo from 18h16 last night (via WhatsApp text) until 19h16 as I could not get the new router to register as a wifi device so I could log into it. He very patiently and professionally assisted this way and that way until we finally had success. Thank you Tshepo!
0 replies
43 months ago
Supersonic keeps debiting account after cancelation of service agreement
My employers cancelled their subscription on Sent: 24 June 2022 15:57 To: 'cancellations@supersonic.co.za' But you have continued invoicing them and deducting fees for every month thereafter? You also seem to ignore all communication to rectify this fraudulent activity, and reading through all the reviews online, this seems to be common practice on your behalf.
725 replies
135 months ago
Cannot cancel promotional sms's
It appears that my predecessor linked the company mobile phone to his Carnival City profile & I have unsuccessfully tried from Feb '14 to unsubscribe. I keep on getting promotional invites at the most inconvenient of times & is HIGHLY irritated by now. I have opted out by replying \STOP"countless times & I have sent emails requesting to be removed from the msg list"
77 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)