NB
neville B
Active since Mar 2015
24
Reviews
0
Industries
Reviews
24 reviews1 month ago
WORST CUSTOMER SERVICE
Pathetic service, to say the least. We have been without an internet connection since yesterday, 4 March 2026, from approximately 13:00. We have tried multiple ways to contact support. When calling the contact centre on the 021 number, we are told that no agents are available and that we should contact support via WhatsApp. When we send messages on WhatsApp to the same number, we wait for nearly an hour only to be told that it is taking too long to connect to an agent. We have also tried the app, but experience the same issue. How are customers supposed to report faults or get assistance if none of the support channels are accessible? We are paying R1,500 per month for a service that we have now been without for almost 24 hours. This is completely unacceptable!!!! Please urgently advise what the issue is and when the internet connection will be restored.
53 replies
2 months ago
TERRIBLE COLLECTION DRIVERS
I have been ordering from Takealot for a good couple of years. I have been returning faulty products as well, with no hassles. 2 weeks ago, I purchased a sleeper couch for my mother for her birthday tomorrow, last week we saw that the couch is pulling loose on the seems, we logged a return on takealot, the return collection was scheduled for today, this morning a car came to collect the sleeper couch, they obviously then realized it is not going to fit into the car and they said another van will come at 15:00 to collect. Those drivers that came at 15:00 are EXTREMELY UNPROFESSIONAL, they refused to take the sleeoeer couch because it was not wrapped. I mean really, it was wrapoed in shrink wrap, when we unboxed it, we cut the shrink wrap open and tossed it away, you cant re-use shrink wrap?! I tried to explain this to them, they refused to understand and gave me as the client terrible attitude. Eventually after alot of arguing they took the sleeper couch. I am so unhappy with the service I received from those drivers. After being a loyal client for so many years.
0 replies
4 months ago
EXCELLENT SERVICE!
Very professional from start to finish, with excellent workmanship and attention to detail. The service was quick, reliable, and done to a high standard. Highly recommended for anyone looking for quality work and good service!
0 replies
8 months ago
xtremely Unprofessional Service – Pavillion Cellucity
Extremely Unprofessional Service – Pavillion Cellucity We spoke to the technician at Pavillion Cellucity regarding replacing the screen on my S24 Ultra on Friday 8 August He advised that he needed to order the screen and that it would arrive by Wednesday, 13 August. Based on this, I made arrangements and planned to travel all the way from Amanzimtoti to Pavillion to have the repair done. Today, I called to confirm that everything was in order for tomorrow (Wednesday). To my shock, the person at the branch informed me, “Oh sorry ma’am, the technician is off today and tomorrow.” This is extremely unprofessional. You booked me for a date you knew the technician would not be at work, wasting my time, money, and travel.
0 replies
13 months ago
worst service
I purchased a new vehicle, the insurance required a tracking device to be installed, so obviously because I have been an existing cartrack client, i contacted them to assist. I decided to sell one of my old vehicles, so after my telecom with a cartrack agent, they advised that they can either remove the old device from my old vehicle and install it into my new vehicle, at no charge or they can do a new fitment which will be charged at R600.00. I chose the first option. After everything is done, i received my installation certificate, i see an amount of R600 was debited from my bank account. I followed up with them and eventually got in contact with a lady Bianca Julius. After sending her all the whatsapp conversations, voice recordings and the installation certificate where it clearly states "reinstallation" Cartrack still wants to tell me a new device was installed? My question is, why did they install a new device if my agreement with them was to remove the old device and reinstall it into my new vehicle?? Why should I pay for something if that was not what was agreed on between myself and them? I have been a loyal client and referred so many people to this company!
53 replies
13 months ago
extremely unprofessional
In the middle of our deal, they keep me hanging, eventually after calling them back the third time, oh sorry the vehicle was sold. "We had a cash buyer." So this is a clear indication that certain clients gets privileged. Please do not do business with them extremely unprofessional
58 replies
13 months ago
NOT EFFICIENT SERVICE
According to haval amanzimtoti dealership, cars.co.za advisetised a P-Series for the incorrect amount. I had so many arguments with the dealership and cancelled the deal because of this mistake. Please dont use cars.co.za
0 replies
13 months ago
UNPROFESSIONAL
MOST UNPROFESSIONAL DEALERSHIP EVER. NOT TRUSTWORTHY AT ALL DON'T CARE ATTITUDES FROM STAFF MEMBERS
0 replies
15 months ago
WORST SERVICE
Recently we have been experiencing the worst service from Aramex, sent a parcel on the 29th from Durban to Harrismith, today is the 05th of February, the parcel is in Sandton??? When do they plan on getting my parcel delivered? Before we used to send the parcel on the Monday and it was delivered in Harrismith on the Tuesday. I am not sure what is happening but we are not happy clients at all.
0 replies
15 months ago
BAD PRODUCT
I purchased a LG tv from Makro. Ever since I purchased the TV I had a problem with connecting it to the internet. I tried a direct cable from my router to my TV and also tried to connect it on the WiFi. The TV connects for 10 minutes then it disconnects. I connected a TV box to the TV and the TV box connects to the wifi perfectly fine. Your technician came out to my house yesterday to investigate and he told me, there is nothing wrong with the TV , it is my wifi. Please explain to me why the tv box connects perfectly fine from the exact same location. The TV is definitely the problem. Can I have a solution?
0 replies
Review Distribution
5 Star
1 (4.166666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.333333333333334%)
1 Star
21 (87.5%)