ZK
Zininzi K
Active since May 2015
11
Reviews
0
Industries
Reviews
11 reviews5 months ago
Very unhappy with the service from philip
Mokar panel beaters centurion I was very confident and happy when I took my car to them and at 1st they gave me great service fast forward when I had to collect my car Phillip very unprofessional. They gave me and invoice for R64000, I paid R40000 which meant I was left with a balance of R24000, they call me and tell me that my balance is R27000 instead of R24000 because the was an extra part they had to buy I asked him who authorised that because I never agreed to that and my invoice says R64000 not R67000, imagine the never of Philip telling me he will take out the part then what nonsense service is that, so he thinks it’s ok to agree on a certain amount and them change the amount just like that without any form of mutual agreement.Take your car to Mokars if you are willing to pay whatever amount they decide to charge you after you had agreed on a certain amount. Service I give them -0/10 because of Philip, when it comes to the car it self I will say it’s ok for now because I don’t know much about cars but it looks good when I see it don’t know about the inside. Very disappointing service. I will tell everyone about the service I got.
53 replies
5 months ago
I received the best service
I received the best service. As a 1st time car buyer I bumped my vehicle within the 1st month and logged a claim and they gave me no hustle. I am definitely recommending Auto & General to my friends and family. 10/10
53 replies
13 months ago
***** Ledwaba so unacceptable what she did, and there’s people who trust African bank with their money sies
I just received a call from African bank regarding my loan, I spoke with a lady and the surname is Ledwaba, I agreed for a debit order of R2500 and all was well and we ended the call. I then receive a message stating that R30368 will be debited to my account, I quickly call African bank to understand what is happening, I was informed that’s the agreement captured on the system, I told them not to debit my account and they should listen to the call.African bank is a bunch of ******, who really does that. I want this resolved as in today, I can not believe this. People should never take loans with African bank you will regret, and their loans don’t end nje you will pay till the day for die
159 replies
21 months ago
Greyhound worst service/ I want my refund
I booked Greyhound last month on the 11 few days later cancelled, I phoned them to get the refund process. I was advised to fill in a form and send the documents requested as well of which I did. I later followed up of which I was informed it was with finance I kept following up with Kiveshni Naidoo who keeps saying the same email no matter what my issue is and fails to provide me with a date as to when my refund will be paid.she keeps saying it’s with the finance department which is not a good answer. I want to know a date when my money will be in my account. I phoned greyhound today, no one seems to know when I will get my refund which is pathetic, they keep dropping my calls. I am using my airtime to call these people and they are so unprofessional, I have never had to deal with such unprofessional consultants no one seems to know anything. My last call today I spoke with the receptionist Angel who I requested to speak with a manager she said the is no one on the floor, I am not sure how that is my issue, I asked her to ask a manager to call me , she said ok and took down my number, I asked when should I expect the call she didn’t know since there’s no one on the floor. What games is greyhound playing with our money, all I want is my refund. The worst call centre to ever deal with.
58 replies
35 months ago
HomeChoice abusing Pensioners
HomeChoice has been nothing but a pain and irritation in our lives. My mom has been a customer for many years. When she finished paying her account she was offered Pots of which she agreed,those pots were never delivered to my mom. She informed HomeChoice 100 times she never received the delivery and asked them to provide her with the documents she signed when she received the pots since they harassing her saying she received the pots/they failed to do that. They have been sending her account to different debit collection companies that also dont care, who just want money. She has sent affidavits stating that the pots were not delivered to her but they dont care they just want to collect money. We will now take further steps and involve the ombudsmen if this doesnt stop, such harassment will not be tolerated at all, it has gotten to a point were they harrasing me with their calls as the next of kin. I need this resolved asap before i take it further. What's so difficult with investigating what happend to those pots and who signed for those pots and get to the bottom of this matter, enough is enough. Abusing a pensioner is just not it.
0 replies
43 months ago
Dissatisfied
I am so disappointed in your service. I have upgraded my package on the 5th of September, I initially wanted to upgrade to compact plus, I spoke with an agent on live chat to assist me with the upgrade, the agent offered me a 24 month premium package which he/she explained that was a promotion they had for the month of September. I accepted the promotion of which I was informed I would pay R556 if I'm not mistaken however it was R550 something. To my surprise a debit order amount of R900 something went off which returned cause I had R580 in my account. Today my account is owing R1500 something. I have logged Complaints about this since last week I was informed I would get feedback, today is the 4th of October still no feedback can someone tell me what's going on?. I am tired of the online chat cause no one seems to know what's happening.
399 replies
49 months ago
Bad Service
I am so disappointed & angry with Mtn. I have been trying to reset my Mtn MoMo Pin for the past couple of days without any assistance, I have been speaking with different agents they all say different things and provide different MoMo contact numbers 0831231111/0831710065.i spoke to Mr L Sithole, spoke with him at 7:15,as frustrated as I was he made me more upset, I asked him to transfer me to the Momo department he told he he can't transfer I need to call them, I asked him how I was transferred before if I can only call that department, the previous agent told that department doesn't have a number, what's really going on with Mtn??he went on to tell me that I was shouting at him, yes I was cause I was frustrated cause they all not helping and he has no right to tell me that, all he needed to do was apologise on behalf of the previous agents and assure me I will get assured, Does he not know that he represents Mtn. The last agent I spoke to After Mr L Sithole cut the call on me, I want that agent to call me & apologize, how rude can you be for you to just cut the call on me and don't tell me about network she cut the call on me, she needs to be taken in for further training to deal with difficult clients. I am still not assisted, I've been with mtn for so many years, I never even call the call Centre and when you do this is the kinda service one gets, something is very wrong with Mtn, those agents working from home must go back to the office and stop making excuses about working from home. They all need training so that they don't give us different information yet they all working for the same company how is that possible, what are managers saying about such service or no one really cares. A lot of people are complaining about the service at Mtn I have experienced it my self it's bad. I am struggling to get a MoMo OTP I am trying to reset my pin, I forgot my Pin.Pathetic service.
0 replies
54 months ago
Fnb Service is very poor
I bank with Fnb, I went to checkers on the 18/10/21 to purchase a few groceries, I swiped my card once the transaction went off of that amount however when I went out of the store I noticed the same amount went off again, went back to checkers it only showed 1 transactions and they referred me to my bank. I spoke to 1 of the bankers who informed me to dispute it on the app of which I did, I never received my money or a call from fnb till this day decided to phone them today spoke to Tendani Phovhogi who told me to fill in a form, I don't know what form and why I should be given a run around about my money. I would like someone to sort this out asap.
53 replies
65 months ago
Pathetic Service
I have never been so disgusted. I still have not received any feedback from AIG. All I have been receiving is calls from 0312860147, as soon as i answer the person drops the call.i honestly don't know what games AIG is playing. This is a funeral cover I have been paying for since 2017 with no claims. I regret the day I took out this cover. I have been calling AIG to follow up since they not providing me with any feedback. I spoke with a manager last week who promised someone will call me and that didn't happen. Yesterday I phoned in spoke with Londiwe Vilakazi, who said Rajiv or Bongekile Khoza (supervisor) will contact me and that still hasn't happened. I want feedback regarding my policy, I am slowly loosing my patience,I will never recommend anyone to take out insurance with this company. I have never received such bad service in my life, I'm disgusted. What a disappointment for something I've been paying for all these years.
56 replies
65 months ago
AIG POOR SERVICE, I WONDER WHATS GOING TO HAPPEN THE DAY I DIE VRF
I have a funeral policy with Virgin insurance which I took out 2017 while I was working for virgin mobile, I got a new job this year March and they've been debiting me on the 25th I tried searching for them online couldn't find their contact details, I I decided to stop my debit order end October so that they could contact me so we can change debit order dates. I received an sms stating that my policy had been cancelled, I got so upset why would my policy be cancelled just by missing one debit and no one phoned me, I phoned AIG spoke to a guy who told me they haven't been receiving debit orders from my account since August, I sent them all my bank statements since the start on 2020, my account was reinstated after such a draining process of trying to get it sorted. Again this month my account was cancelled due to unpaid debits of which I had instructed the lady to debit from capitec, till today after numerous times of trying to sort this out its still not sorted. This is how these companies end up not paying when we die because they full of stupid excuses of getting simple things to get sorted out. I spoke to a lady today nothing has been resolved I'm so disappointed in AIG that I never even signed up too, I thought I was with Virgin insurance all along. PLEASE REINSTATE MY ACCOUNT ASAP
56 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (9.090909090909092%)
1 Star
9 (81.81818181818181%)