MD
Mthetheleli D
Active since Nov 2015
11
Reviews
0
Industries
Reviews
11 reviews14 months ago
Ignorance from BetterBond
On Sunday night the 2nd February 2025 there was a huge rain with blowing wind that shifted and shifted the roof tiles. I phoned my insurer BetterBond the next day to report the incident and logged a claim, they appointed and sent a Builder to access the damage and subsequently a quote was submitted to them by the contractor. Today's the 17th February my claim hasn't been attended to by Betterbond, i have been calling them everyday to report that it's raining everyday in JHB but they're just not interested. Last week friday when i phoned them their consultant told me my claim is "Higher than what they expected' hence it's taking long to get approval. I'm sitting with a leaking roof and damaged ceiling as i type this. My advice is stay away from these ****mers and if you have a policy with them cancel it immediately.
53 replies
21 months ago
Stadio is a Fly-By-Night institution!!!
So i enroled with Stadio for an Advanced diploma in 2023 and paid my tuition fees upfront. every time when the results are out like today my results are withheld citing i'm owing. i always send them the POP and each time i do they release my results but the process is repeated each time the next results are out. i have asked these useless people several times at finance to update my financials but nobody cares. The results are out today i have been calling them with no success, waited for 30 mins on call before writing this. i won't be supprised if these idiots are NOT registered with the DoHE they have all the signs of fly-by-nights!! i haven't received my results but i paid them in full and they have my POP, if you value your education stay away from these assholes.
58 replies
62 months ago
INTERCAPE BUS didn't pitch at the bus stop!!! What a **** bus service!
So I booked a bus ticket from Peddie to Johannesburg for the 5th March 2021, depart time from Peddie engen bus stop was 19:15 arriving at jhb the following morning at 8:30. We waited and waited but the bus didn't pitch, yes it didn't arrive! Seeing that the bus is delaying without any notification from intercape I decided to fone and ask for a bus's whereabouts, to my shock I was told the bus has passed our station and was tracked at King Willians Town. The lady who spoke to me promised to investigate and get back to me, she came back with the report that the drivers said they "passed our station and stopped for 1 minute seeing there was no one at the stop and left", liars! Myself and about 4 other passengers weren't visible at the bus stop according to Intercape!! I guess their bus was also invisible because we've been at the bus stop since atleast 18:00 waiting for 19:15 bus , in a quite place and down. Well I was told to lodge a complaint to the email care@intercape.co.za, I dont even know why they opted for word "care" when creating their email, to date I haven't got a reply nothing from them and we were stranded in the middle of the night, thanks to Intercape!! A disgusting service and treatment from intercape I must say. My advice to anyone reading this, if you're planning to buy Intercape bus ticket, think twice, it will end in tears!
0 replies
80 months ago
shoprite
I lost my wallet with cash and money after paying at shoprite protea glrn mall today and went back for footage, the guy who was looking at the footage told me he can't see the wallet and that i'm not allowed to see the footage, sadly. He looked less impressed by the whole thing and said he doesnt remember the color of my wallet
0 replies
86 months ago
Autozone Aeroton Perfoming Dodgy Activities to Customers
I drove to Autozone Aeroton on the 27th March with my battery already dead, this after i had called them and they advised i bring the car to their branch for assistance. I parked right in front of their door step, went inside and told the colored guy over the country the purpose of my visit( to buy a new battery), he asked me the size of my battery and i told him i don't know the sizes pointing at my car at the door and asked him to please check it for me. The guy was so arrogant and told me he can only check the size of my battery once o brought it onto the counter, i got shocked at this because i once bought a battery 2 years ago at the same branch aeroton. Confused and not knowing what to do, i asked the guy to borrow me the spanners to take it out myself which he answered and said there's a lady who can help me, he refered me to a black lady next to him over the counter who told me i must pay R70.00 to take out my battery. Apparently there's a motor mechanic workshop next door so they always refer customers to the guys next to charge you taking your battery out of your car. All this the guys were preparing to close the shop and were in no mood to assist me at all, i got fed up and decide to leave the place, but then my battery was already dead..... i asked the guy outside who was passing by selling watches and car chargers to lend me a hand to kickstart my car and i got even more shocked by his response, he told me he was not allowed to help autozone customers because the crooks at that autozone accuse him of helping stranded customers like myself and therefore they loose the R70 kickbacks as a result. i reported this to autozone head offices and i was promised a feedback on how are they gonna deal with this but no call whatsoeve from them meaning they okay the treatment people are getting there. My advise to you is to stay away from Autozone!!!
0 replies
92 months ago
Service was Excellent
The service and assistance i got from Thabiso was quick and excellent.
105 replies
92 months ago
Unable to get clarity from telkom on my data disappearance
Good day All, I bought a 2Gb of data on the 2nd September 2018 from telkom, i do this on a monthly basis from long time. Normally this would last me for 3 weeks or so,I got shocked when receiving an sms notification yesterday that i'm left with 99Mb of data, and for telkom's info, i haven't done anything unusual in my phone as they would suggest. I then phoned yesterday requesting a detailed report showing my data usage from the 2nd September and i was made to wait the whole day, i called again last night asking for the same report and i got the report. The report from them clearly shows i have consumed 0.93 Gb from the 2nd September 2018 to date, something approximate to what my cellphone "data usage" is showing me for the same period. Now, the 3 consultants i have spoken to are unable to tell me where did the 1.07Gb of my data went as it is not reflected in their same report issued by their system. I have been made to wait on calls for supervisors for hours and the latest earlier today took my contacts saying her supervisor will call me back and i've since waited. Kindly assist on what can i do to get clarity and assistance from telkom Regards, Mthetheleli ********** ********** 649482
105 replies
95 months ago
Worst Service Ever from Greyhound / Freezing Bus for 20 Hours!!!!!!!
I bought a return ticket from JHB to East London on the 15th June 2018 returning on the 17th June 2018. We were checked in for a bus departing at 18:01 that evening(15.06.208) a JHB park station and waited patiently in the cold before being notified by sms that the bus will be delayed by 45mins, fine we waited and it arrived just before 19:00 and i was like wow finally i'll be warm and relaxed. Little did i know the worse was coming, the bus was as cold as a freezer, seeing that this was hazardous for my health i stood up and went to the driver/attended to ask for a warm air as we were freezing but i was unfortunately told by the guy he tried everything but the heater won't come on. Now you can only imagine the +/- 18 Hour drive in that situation, torturing!!! I reported immediately upon arriving in East London and asked for a refund of my return trip as i'm not prepared to go back there in that death application bus, guess what they told me on my request...... That, i don't qualify for a refund but i can re-schedule my ticket to use within 6 months(i guess that was a middle finger shown to me saying you must wait till its summer). They say they can only refund me only if i cancelled this 72Hours before the trip neh.... Now my question is, the time i got off from the stinking bus it was a day before my return trip already and how was i going to make that 72Hrs of qualification.... well they can't answer that all they say is sorry please reschedule and use the ticket within 6 months! My advice to anyone thinking greyhound is a 5 star bus , i'm warning you like Archbishop Tutu warned this governing party, i came back with a cheap bus that kept me warm and smilling from East London back to JHB. All i want is help to get my funds back and never look at greyhound again in my life.
0 replies
99 months ago
Inability to Communicate with clients
I bought a property (1st time buyer) and this velile thing happened to be the transferring attorneys, the property got registered in my name on friday the 16th Feb 2018 and i got an email from them notifying me of such, went to the property there's still a tenant in there & the agent (Craig from AIDA in jhb south) says the tenant will only move out on the 28th Feb and that i will be compensated but doesn't know how and by whom and that i must find out from this velile tinto thing. Upon calling them i have been dealt with the worse customer care ever, the lady handling my file there is forever not picking her fone but i'm told she's at work, left several messages for her to contact me but haven't heard anything its been almosty a week now. As a 1st time buyer i was expecting them to inform me of what's going to happen from start to end but that hasn't been the case with velilo tinto you pay them then you do follow ups at your own without getting any assistance. Can a good samaritan out the advice me what must i do
0 replies
125 months ago
Insulted By Call Center agent Vuyokazi Kimbi
I received a call yesterday @17:38 from the number 0218143700, ARA's Legal Department. She introduced herself as Vuyokazi and told me the conversation was being recorded. She asked to speak to \Malibongwe"and i told her i'm not the guy she's looking for and that she might have called the wrong number. The lady started to be rude claiming i admitted to being this \""Malibongwe\"" guy earlier. She told me to confirm my identity numbers and i told her i was not gonna do that to a person i dont even know and have a business or purchase agreement with. Seeing that this vuyokazi lady is boiling and fuming at me for not giving her answers i asked her plz give me her full names and the company she's working for but she refused saying that was \""NOT IMPORTANT' for me to know she just wants me to confirm my identity"
0 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
8 (72.72727272727273%)