Rewardsco.com
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Rewardsco.com faces overwhelming dissatisfaction tied to telesales practices, contract migrations, and post-sale support. Customers describe being misled into upgrades, struggling to cancel, and receiving little follow-through after disputes are logged. A small minority of positive voices praise friendly consultants and clear migration explanations, but the dominant narrative centres on billing surprises, poor responsiveness, and aggressive outbound calling.
TrustIndex
2
NPS Score
-87
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Rewardsco.com faces overwhelming dissatisfaction tied to telesales practices, contract migrations, and post-sale support. Customers describe being misled into upgrades, struggling to cancel, and receiving little follow-through after disputes are logged. A small minority of positive voices praise friendly consultants and clear migration explanations, but the dominant narrative centres on billing surprises, poor responsiveness, and aggressive outbound calling.
The most common complaint about Rewardsco.com, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support Quality. Customer Service & Support Quality (1.1) is widely criticised. Customers describe rude agents, dropped calls, supervisors who never call back, and a culture of attrition where issues are passed between agents until customers give up. Named agents are cited for misrepresentation rather than resolution.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2024
I received an MTN Router via Rewardsco that never function because there is no internet coverage in my area. I called Rewardsco and I was told that I must return the router at my nearest MTN store, which I did. ThRITM434895e reference number for my query is Rewardsco continues to debit my bank account for an non existent router. I'm being sent back and forth from Rewardsco to MTN for a cancellation and refund of the deducted amounts.
1 reviews | Active since Nov 2024
I received an MTN Router via Rewardsco that never function because there is no internet coverage in my area. I called Rewardsco and I was told that I must return the router at my nearest MTN store, which I did. ThRITM434895e reference number for my query is Rewardsco continues to debit my bank account for an non existent router. I'm being sent back and forth from Rewardsco to MTN for a cancellation and refund of the deducted amounts.
1 reviews | Active since Jan 2023
I was contacted by rewards on a Saturday for Internet with MTN I requested the lady call me back to finalise as she said the payment Link will expire it's been over a week no call went to MTN to finalise my order was advised they cannot as I have a contract with rewards I'm trying to get hold of them no luck and I'm still without Internet what a bummer
1 reviews | Active since Jan 2023
I was contacted by rewards on a Saturday for Internet with MTN I requested the lady call me back to finalise as she said the payment Link will expire it's been over a week no call went to MTN to finalise my order was advised they cannot as I have a contract with rewards I'm trying to get hold of them no luck and I'm still without Internet what a bummer
1 reviews | Active since Feb 2022
Keep geeting calls, if I decide to pick up the phone there is no one on the otherside of the call. Please stop contracting me!
1 reviews | Active since Feb 2022
Keep geeting calls, if I decide to pick up the phone there is no one on the otherside of the call. Please stop contracting me!
1 reviews | Active since Dec 2015
I am extremely unhappy about a call that I received yesterday at 10:49am from a guy named CJ to find out his real name is Lucanda Ndawonole. He called me to advise me that he is calling from mondo rewards co to say that MTN is changing their plans from minutes and data to airtime and also to discuss the annual price increase of R30 for each contract line. I decided to go ahead with it but after I got off the line with him I called MTN directly to find out if it’s true or not. Only to find out that it was all a lie and this was increasing my premium. I would like this matter to be resolved.
1 reviews | Active since Dec 2015
I am extremely unhappy about a call that I received yesterday at 10:49am from a guy named CJ to find out his real name is Lucanda Ndawonole. He called me to advise me that he is calling from mondo rewards co to say that MTN is changing their plans from minutes and data to airtime and also to discuss the annual price increase of R30 for each contract line. I decided to go ahead with it but after I got off the line with him I called MTN directly to find out if it’s true or not. Only to find out that it was all a lie and this was increasing my premium. I would like this matter to be resolved.
1 reviews | Active since Dec 2023
Good friendly service, thank you for the upgrade. I will recommend.
1 reviews | Active since Dec 2023
Good friendly service, thank you for the upgrade. I will recommend.
Rewardsco.com has a TrustIndex of 2 out of 10 on Hellopeter, based on 68 reviews in the last 12 months. Hellopeter has tracked Rewardsco.com across 6,286 total reviews. How is the TrustIndex calculated? →
