Active since Nov 2016
10
Reviews
0
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Reviews
10 reviews47 months ago
Eating in the dark!
We tried to escape the loadsheding by going to Panarotis to have our dinner and sit in atleast until the electricity came back. Needless to say we found ourselves eating in the dark and switching on the torches of our phones just to see what we were eating. Ofcourse there was no apology or explanation from management. We could not even finish our food. Extremely dissapointed.
0 replies
49 months ago
Lack of consideration for new customers
Went to the Arcade Zone at Forest hill mall for the first time with my son today and was told that they do not have cards available for new customers and haven't had for a while, infact she couldn't even say when they will be available. In her words: not anytime soon. Until the cards are available, new customers will not be able to enjoy the arcade. Very disappointing.
0 replies
49 months ago
Worst service with owner who has no sense of leadership or accountability
My partner and I waited over 2 hours for a massage after confirming a booking for a date and time with them.. After losing our patience and eventually complained to the owner and requested a refund he initially told us to take it up with the person who made the booking which, was strange since it was HIS employee. After coming to his senses he eventually requested that we make a formal complaint via email. To date we do have never received a mere acknowledgement of receipt of the email, let alone the refund we requested. This is 2 months later. It was only when I read the reviews on Hello Peter that I realised that it is an establishment that doesn't take itself or its clients seriously. Even ruined people's weddings. Also, it is evident that not accounting for its horrendously appalling service is a norm. Consider yourselves warned.
0 replies
102 months ago
Account billing rip off
I am still in utter disbelief at the ridiculousness of Vodacom's billing department. First of all, I made a request that my account be billed on the 28th of each month. To my surprise, my account was billed on the 30th October. Because it bounced, I was contacted regarding when my debit order can go off again and I requested that it be done on the 10th. When the 10th came, I had already transferred money into my other accounts which automatically made the debit bounce. I immediately went to pay my account at the nearest Vodacom shop. Today I receive a notification that Vodacom debited an additional R200.00 from my account for penalties. R200.00??? I obviously had to cancel because of the disregard Vodacom has for it's customers. It was not my fault that it's billing department debited late and I had to pay for it? someone explain how this makes sense? I would not recommend Vodacom to anyone and I guarantee that not a single cent will ever come off my account in favour of them!!
105 replies
103 months ago
Working hours misrep
It's not the first time that I went to Sheet street only to find that they have closed earlier than the actual time scheduled or notified to the public. When you say a shop is closing at 15:00 on a Sunday, It shouldn't mean that the staff will be leaving the store at 15:00 and to accommodate that the store has to close at 14:50. It is extremely unprofessional and a huge inconvenience for the consumer who actually wanted to purchase something there. Sort out your staff! For all our sakes!!
0 replies
103 months ago
Awesome service
I have a difficult vehicle which always puts me in the most awkward position by getting stuck almost all the time. I don't despair though because I am confident that McCarthy Road side assist always has my back. The staff is super friendly and efficient. They even go the extra mile- especially the last 2 agents (forgot their names) I am extremely happy with McCarthy Road side assist and guarantee that they will be in my best service list for a long time
61 replies
103 months ago
Poor service
Had to wait almost an hour for chips.... chips??? !! The same chips were even disappointing
0 replies
107 months ago
BOX OFFICE NIGHTMARE
<p>I initially had a problem with my Box office on my first rental and made dstv aware of this. I was told that the matter was escalated but to no avail. As a result of this I forfeited the free movie I was supposed to be entitled to as I never got to watch it. When I made my second rental I experienced the same problem-apparently the movie is ready and available but every time I try to tune in after renting, the movie is not available and only gives me an option to rent again. I am not about to call DSTV again because I will not get any help just like the first time. I am utterly appalled by the dismal service I have been getting as a customer</p>
112 replies
108 months ago
Great service by Freddy Line- DM21234922-5303025648083
<p>As frustrating as it was to get hold of the office and my mother having to drive back and forth to the office. I must say we got good service from Freddie Line who assisted my mother with our father's claim.</p> <p>At a very stressful and grief-stricken time of our lives he delivered. <br />Thank you for your great service!</p>
0 replies
113 months ago
APPALLING SERVICE
<p>We received the worst service from Tempest Car Hire Hatfield on the 31st December 2016. We arrived early to secure that all administrative requirements for our car hire, which arrangements whereof were made well in advance-only to find that the employee there who, for some odd reason, was the only one working there on that particular day,was late! When he arrived he was unapologetic about it and as a result of his incompetence, gave us the wrong registration papers. We realised almost halfway to our vacation and had to turn back. Upon our arrival, the same employee (whose details are unknown) couldn't even take cognisance of the inconvenience he caused, was very defensive and unapologetic. He even went as far as accusing us of harassing him when addressing his error. This was a waste of our time and money and no offer to remedy the poor service was made. The call we made to their head office on the same day was also a futile exercise. We are extremely disappointed and appalled by their service and wouldn't recommend anyone to use them.</p>
112 replies
Review Distribution
5 Star
1 (10%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)