Active since Sep 2019
I would advise ppl to think twice before they use this platform. I made a payment which was authorized, went off my account and upon completion, I got an error message which said the payment did not go through. I tried to do that same payment again and same error, which meant now a double deduction has gone off my account. 3 weeks later, I still haven't received my money back, tried to phone the call center which is clueless of where my money is, no help..... I feel like this EASYPAY is a SCAM.... No refund till now. No feedback still....
I have no idea why insurance companies are still finding this business and authorizing repairs to be done by this dealership. My experience with them has been SO PATHETIC. I dropped off my car for repairs, the bumper was broken, upon collection the from windscreen was broken, not even cracked but broken. Upon reporting this, i was told that the investigations will be done and feedback will be provided..... No feedback was received.... 6 Days later of many calls to them (Avodia) who said she will give me calls with feedback but to no avail, i finally get a call from (Shiren/Sheren) and she says there is a disclaimer that i signed that makes them not responsible for the broken windscreen due to cold or heat.... which they can not prove. When i reported the broken windscreen, their manager came and spoke to me, never showed an interest, never even bothered to come and look at the damage(poor management) (Avodia) promised to give me a call on the following day Friday (25.11.2022), nothing happened till i called the branch to make a follow-up. Upon calling the branch on the 28th, Avodia said to me they will be checking with the security cameras to see whether the windscreen was broken when they received the car, promised to call me but to no avail till i called the branch and she suddenly had feedback from the security department saying that she has been advised by her Manager Sophia that the security has checked but they cant see whether it was broken or not and she will have feedback from her boss later and come back to me. Professionalism is gone down the drain with this company: A few days after dropping off the car with them, i got two calls per day on Monday 14 Nov assuring me that the car will be ready for collection on Friday the 18th. I got calls again on Tuesday and Wednesday as well as Thursday assuring me to come and fetch the car. On Friday (the day they said i can collect) I drove all they wat to Randburg to fetch the car and when i was a approximately 3km away, i thought of calling to make sure that the car was ready and to my surprise, it wasn't ready and no one bothered to give me a call to say no the car is not ready yet, to make matters worse, driving all the way..... This has been a horrible thing i have ever experienced with is company.... So they cant even investigate further to check how the windscreen broke.... they hid behind the disclaimer.... yet they cant even prove to me that the heat or the cold has broken the screen.... they say the windscreen is not related to what they were supposed to work on, and surely from looking at the windscreen, you can tell that something fell on it.....
Use this bus service at your own risk. And its pity the employees get to suffer on behalf of the employer. This bus service is the worst, YOU CAN USE THIS BUS AT YOUR OWN RISK. breakdown are endless, one today, one tomorrow and no one seems to care. The lines will ring and ring and ring with no answer, you will pray an endless prayer and hope that they reply you on WhatsApp. Never a single reply. I wonder what the owners say about such a service.
In my whole life, mtn has been the worst experience that i have ever had. Having applied for a new contract and i am looking forward to enjoying my contract with them but their service is so SLOPY. being on hold for 30 odd minutes trying to activate a sim card which was delivered by their dsv partner (contract sim for that matter) wondering why i wasted my time applying for it. Their service is very useless.... just to say the least. the time taken to get to talk to someone, they are so unwilling to assist, throwing you from pillar to post.....
Inefficient staff at Nedbank Southgate. Sometimes you wonder why there are long ques at this bank but here is your answer: The staff at this branch does now seem to care about the customer anymore. I collected my business bank card yesterday and the gentleman who assisted me seemed too busy on his computer. He is sharing the printer with another employee, fair enough, he has printed my card collection document and he has to collect it from the printer. As if he has forgotten what he is supposed to be doing, he sits there busy on his computer until the other employee on the side picks up the printout,passes it over to him. He is not engaged with what he is supposed to be doing, the other employee holds the doc, handing it over to him and he does not notice it... I stand there waiting and watching until this employee calls him for attention. He takes the printout, gives it to me to sign, all in the name of making sure that I collect and go. Having questions I ask him, will I need help to activate my card,changing the pin etc,he answers in a hurry and I left the branch thinking all is sorted and ok. Little did I know that my banking profile needs to be done and can only be done during the week. I have spoken to one of my suppliers and I can't pay them R2500 as I do not have a profile. I have called Nedbank almost 5 times. My last option to pay the supplier is to withdraw cash and pay, to my surprise,I can't withdraw money as I do not have the profile that I should have ..... Someone tell me if banking with this institute is such and inconvenience. In times when there is loss of jobs,economy going down, you would expect a bank that will be efficient so that you do not loose a deal, but here we are!!!! Called the bank this morning and the lady who assisted me told me that when I collected my card, I should have been advised that the limits are set to zero and I can only get this sorted out at a branch and only during the week..... wow!!!
Sithembiso Nkosi, your service in this company is outstanding, you deserve more than a 5 star. Thank you for all the swift responses i have received from you. You have been efficient in replying, even when i have received bad service from your colleagues, you have stood to provide service with all your effort and make things happen. Employees like you are a treasure!!! Keep it up.
Du Pont, Raquel, thank you for understanding my frustration when i almost ripped my hair apart. I may have sounded impossible and you handled my issue professionally. I really appreciate your swift assistance, keep up your great work. I would highly recommend you for assistance.... Thank you once again. If FNB has more "Du Pont, Raquel", business will be going to another level.
This is a huge scam, they will take your money, use it and you wait for 6 months before you can claim it .After 6 months, you then get your refund. Please stay away from this scam. I bought an item in February 2019, and i was assured the item will be delivered in May. I was told that i can request a refund within 30 days. I was so excited, waited for the delivery dates. As i waited i was already wondering if the item will come . On the 30th day after the order was placed, the delivery dates immediately changed to October under the demise... COVID etc, i waited with no choice, i could not claim refund anymore the October.... SCAM this one.
Randburg Branch tops. I would recommend you guys to anyone who loves to get a taste on Indian food. Your bunny tops, delicious, juice, spicy and it hits the right spots. Well done for supplying and standing up to your name. Starting from packaging to delivery, I have regretted anything up to date. Value for money.... I cant wait for my next Bunny Chow order tomorrow.... You guys are the best.
What an attitude from Zakhele from Nandos Braamfontein. I walked in, having forgotten the name of the pot meals, i asked him which one of the meals have the word pot in it and his response was like which one.... I expected him to show courtesy and explain.... Here we have two meals with the word pot in...... He never bothered. He further said and i quote, 'i think.....' Wow.... I asked for 2 and he punched in 1, waited for the order and.... So much incompetence going on....
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