DG
Devan G
Active since Mar 2021
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Stay away from FOM Somerset Mall
I’m a huge fan of FOM, but unfortunately last weeks in-store experience at Somerset Mall was one of the worst retail experiences I’ve had. I purchased a pair of shoes two weeks ago and went back to exchange them for a different pair that was approximately R300 cheaper. However, I was told that I would still need to pay in additional money, which made no sense to me. On the original purchase, I received a 15% discount after trading in my old pair of FOM shoes, and the store confirmed that the same discount would apply to the new pair as well. Despite this, I was still being asked to pay extra for shoes that were significantly cheaper than the original pair. In the end, I was effectively being asked to pay around R2500 for shoes priced at R2295, while the original pair cost R2495. Unfortunately I will not be supporting the brand again. This is unacceptable.
0 replies
3 months ago
Serious Quality Concerns and Ongoing Unresolved Defects
I am currently driving my second Hyundai. I had very few issues with my first vehicle and was generally satisfied with it. Unfortunately, my experience with this second car has been extremely disappointing. After just a few months, the vehicle began making unusual noises, including rattling sounds from the front end and the windscreen area. I have taken the car to the workshop four or five times to address these issues, but each time I receive a different explanation and the problem remains unresolved. Yesterday, I received a call from someone at Hyundai. When I tried to explain the ongoing issues, she behaved as though she could not hear me and abruptly ended the call. I found this to be highly unprofessional and rude. Today I decided I am going to get rid of the car. Hyundai will never see my business again.
0 replies
7 months ago
Absolutely unacceptable service.
I followed every step to submit my claim, made four phone calls, sent seven messages, and two emails — only to wait two weeks and then be told my claim was rejected. I haven’t made a single claim in 27 months. I even offered to cover the balance out of my own pocket, and they still refused. Easily one of the most disappointing service experiences I’ve had in South Africa.
2 replies
35 months ago
Steer clear
Horrible customer service. Everyone is telling a different story!! Not to be trusted.
1 reply
36 months ago
Horrible service and signal
I have Fibre with supersonic and more often than not I do not have connection. I WFH and need wifi but this solution is horrible. Stay away
2 replies
36 months ago
Horrible signal
I upgraded to an MTN contract in 2022. Biggest mistake of my life. I never have any signal when I am not connected to Wifi. Have been in many situations where I needed to contact someone but does not have signal. Would not recommend
0 replies
37 months ago
No oil in my cars engine!!!!
My car went in for a full service in January 2023. Since then everything seemed fine with the car. I have driven the car for +- 2000km after it being serviced. Less then 5 months later. Turns out there is no oil in the cars engine. My question to Hyundai Somerset West is: How come there is no oil in the car but I paid for oil when the car went in for a service?
0 replies
40 months ago
Best Service in Cape Town
Best service on Cape Town! Not just this branch but all Hussar Grill's in Cape Town have the best service.
0 replies
55 months ago
Careless Couriers
Had a box shipped from Gauteng to Cape Town which was marked Fragile. The box arrived in Cape Town in very bad shape. Half of the things were broken.
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (86.66666666666667%)