SM
Shanaaz M
Active since Dec 2012
76
Reviews
0
Industries
Reviews
76 reviews2 months ago
Makro specials are not honoured and their courier service is poor.
I purchased a microwave from Makro. The courier said he came to deliver and received no response. The delivery was then scheduled for today. I called the delivery agent to enquire when he would deliver. He advised after 17h00. I waited until after 17h00 and then called him again. He did not respond. In the interim, I received a message indicating that my order was cancelled due to 3 failed deliveries. There was an attempt to deliver 3 x. I invited Makro to check the Google location of the purported delivery. I find it strange that they are unwilling to do so. I have recordings of my discussion with the courier driver, in which I asked where he was and when he would deliver. I find it strange that he could not deliver and there is no record of a call to my phone when he alleged to have delivered. There is clearly a fault on the part of Makro or the courier. It is interesting that no collection option was offered, given that the courier failed to deliver. I believe it is a question of refusing to honour the price tendered in accordance with the applicable specials.
53 replies
2 months ago
The extra mile
The manager Foschini Hydepark extended herself to ensure I could secure a replacement card
0 replies
2 months ago
Safe and secure
Great service. Always respond timeously to requests for assistance or an escort to the property. I required replacement remotes recently. 24/7 looked into my query and came back with information within the same day.
0 replies
3 months ago
Poor customer care.
I paid up my account and overpaid. I wanted to close the account and Foschini needs to reimburse me. They now want the last receipt of payment. It goes off via EFT and I want send copies of last three payments. Heidi says no. Foschini is refusing to close the account. The risk lies with the company where my account is paid up.
0 replies
7 months ago
Inaccessible and unreliable.
I sent two packages via courier guy overnight. They have not arrived at the destination. Courier Guy is not accessible via their sharecell number. It says that the line is congested. This tells me there are many queries and they either don't have sufficient staff to handle queries or they do not have the capacity to transport goods. The items were required urgently. Hence, an overnight package. Our display is unmarked as our banner has not arrived. We should be refunded. I will definitely not use this service again.
0 replies
10 months ago
Unavailable and poor booking service
Booking made and payment went through immediately. Same day received a message booking cancelled. Called all numbers on site which indicate spa is open until 23h30. All numbers indicate spa closes at 18h00. Clear misrepresentation of availability and bookings
71 replies
10 months ago
Unreliable
Buffalo Logistics is a poor service provider. I was not home when delivery was made. The person at the property was not authorised to permit entry. Driver informed that he would return later. I called the driver upon my arrival. He said he would not deliver. It would come on Saturday. It is Tuesday. I called Buffalo Logistics and I am informed that the driver advised their office I refused to sign for the goods. No one is required to sign for good when they delivered previously. I am surprised that this story has been logged.
0 replies
12 months ago
Swerpsouth has no controls over sweepstars
Swerpsouth has no controls over sweepstars. I booked for Wednesday. Sweepstar called to say she was lost. She did not arrive. I sent an email immediately when she called to advise she was lost...as I could not wait for call to be answered. I requested they not send this swerpstar again. Sweepstar In Cresta and venue was Parkhurst. I rated her when requested and advised she did not arrive. I was still billed. Sweepstar still billed me nevertheless. I did not cancel. Sweepstar did not arrive. Check your billing. There is no verification on swerpstars part.
58 replies
16 months ago
Not Discovery
Called to open an account. Said it would take two days. My credit score is high. I've checked. It's been more than their turn around time of 48 hours. No response. Calling in you are passed on to a someone else and the line gets cut. I am wondering. Perhaps FNB or Nedbank
56 replies
20 months ago
Checkers can't cope with sixty60
Checkers missed the mark today. They announced they delivered my order 34 minutes earlier. They did but minus a crucial item. I ordered toilet paper and trusted that they would deliver. Today they turned the that dial. Not reliable. I'll shop elsewhere and I rely on my own shopping.
0 replies
Review Distribution
5 Star
4 (5.2631578947368425%)
4 Star
3 (3.9473684210526314%)
3 Star
1 (1.3157894736842106%)
2 Star
13 (17.105263157894736%)
1 Star
55 (72.36842105263158%)